2125 Montana Avenue, Cincinnati, OH | Directions 4521139.158859 -84.56621
Neighborhoods: Mount Airy
Roto Rooter came and did my excavation to replace the sewer pipe in my backyard. It was an amazing process - HUGE hole!! But the men who came to do the work were very nice and extremely professional. They explained everything they had to do, and the things they MIGHT have to do to get the equipment to the work site in yard. They were very careful, and didn't take out any thing more in the landscaping than they absolutely had to.
I was also quite pleased when they discovered they would not have to tear up the end of the driveway like we had thought. And even better - and who would ever believe a company would do this - they LOWERED the cost from the estimate because they didn't have to do as much work!
Work is great, communication is great, pricing is great. I will always call Roto Rooter for my plumbing needs!
Our technician Andy did an excellent job unclogging our sanitary sewer line after we had sewage back up in our Mason home. He was very thorough in his explanation of the process and options going forward
I call Roto-Rooter on Thursday to help with a leaky faucet and a toliet that was leaking. Chris came out and was wonderful. He assessed the situation very quickely and went straight to work. He also fixed my leaky faucet at no charge because there really wasn't anything wrong, just something not sitting right. Which I would have never been able to figure out. He was extremely friendly and professional. I really appreciate the time he took with me. He had shared he had just found out a few hours before hand about a death in his family and he was still extremely professional and diligent in fixing my issue. I will use Roto- Rooter again and recommend them. In fact I have already recommended them to a friend on Facebook!.
RotoRooter came to our house in Cold Spring quickly and cleared our lines very efficiently. Our technician was polite and professional.
Our hot water heater went out on the weekend. We called Roto Rooter. They sent Eddie out.
He was very knowledgeable and professional. He took care of our problem and now we have hot water again. We are very grateful for a terrific service! I would highly recommend Eddie and Roto Rooter to everyone!
I called Roto-Rotter for a clogged toilet. The same day they were able to come- within 2 hours of calling them- WOW!!! They unclogged the toilet right away!! Great Job!! Thanks Roto-Rooter!!
We had a water leak from cracked pipe and scheduled an appointment with roto-rooter. Within a day they fixed the problem and the service was really great. I will recommend them to anyone who has plumbing problems.
Incredible. I described what I thought was a minor problem with our basement drain with friends over lunch. They claimed I better call someone. Made the call right then. Roto-Rooter accommodated my busy schedule was here tonight and resolved a major drain blockage. Disaster avoided. Prompt and courteous service! Thank you Julian! Thank you Roto-Rooter
On Saturday February 15, 2014, with 6 to 10 inches of snow in Cincinnati, our main sewage drain line was clogged. Called Roto-Rooter at 5:30 pm Saturday evening, and was hoping to get someone to the house at least by Sunday morning ( or possibly Monday!?). I explained our plumbing problem, and Roto-Rooter said they would have someone at our house within 35 to 45 minutes! What a pleasant surprise when 40 minutes later Roto-Rooter's plumber Brian pulled in the driveway. After putting protective booties (operating room booties?) on, Brian surveyed the pipes and drains and conducted a couple tests to determine where the clog was located in the main drain pipe.
Brian quickly augured the sewage drain line, ran plenty of water through the system, checked that toilets flushed easily through the drain pipe, then re-augured the pipe. He must have cleaned everything, because no mess remained.
He also volunteered some great advice about our sump pump; how it and the backup system worked, how old the backup batteries were, and recommended (with no sales pressure) that the batteries should probably be replaced due to age.
Total time was about 2 hours, including diagnostics, repair cleanup and billing. But that sure beats having to drive to the gas station to use their restrooms over the weekend!!
We were very happy with the timely service, received the online $50 discount, learned a great amount about the houses plumbing drain system, and we also got a 6 MONTH GUARANTEE on the repair. Thanks Roto-Rooter.
We have used Roto-Rooter several times in the past few years and have always received great service from them. Today was no exception. We called them early this morning to fix a stopped up toilet and repair the faucet on the kitchen sink. In spite of the 5 in. of snow we had last night, the plumber (Russel L.) was at our home within a couple of hours. He was courteous and very professional. He explained the problem in detail, gave us an estimate, and went right to work to fix the toilet and sink. Once again, we were very pleased with Roto Rooter and with the plumber they sent.
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