621 Clemmer Ave # 9, Cincinnati, OH | Directions 4521939.128851 -84.526956
Hours available for appointments: Tuesday & Wednesday 12- 6; Thursday & Friday 11 - 6; Saturday 10:30 - 2
We're happy to accomodate your schedule!
Neighborhoods: The Heights
fluteworks – If you knew how much debt and liens she has against her you would understand why she is so "dishonest", actually her acts are criminal and she should have been charged.
STAY AWAY FROM CINCINNATI FLUTEWORKS! – 2+ yr ago I contracted with Pat North to sell my piccolo on consignment. Whenever I asked about it, it was usually "out with someone on trial", but no sale commitment resulted. I told Pat in May '08 I wanted the piccolo back. Pat became harder and harder to reach and was evasive about getting it back to me. On JULY 10 I finally spoke with her and she said the piccolo was still not sold but there was a person who was very interested in it, and the piccolo was "out on trial". I told her I wanted either a definite sale NOW, or return my piccolo immediately --- no one needs to keep "trying a piccolo out" for more than a few days. That's the last I heard from her. After that, she wouldn't respond to my calls, a registered letter, and emails. Her website was down. I filed a claim with my insurance. On Sept 16 my investigator said he reached Pat and it was only then that she finally admitted that she sold my piccolo ON JULY 2 (notice that's BEFORE I talked to her on July 10 -- why wasn't I told it had been sold?). Pat has never yet contacted me about this piccolo, and I have not received my payment for its sale, nearly 6 months later. This story is much more complicated than I can detail here, but the bottom line is that Pat is not truthful, she has not honored her end of the contract, she is deceiving customers, and if you have any business dealings with her - BEWARE. Avoid Cincinnati Fluteworks like the plague. Also, if a "Jennifer Cox" or "William Cox" of Cincinnati is out there, then I hope you'll contact me. Apparently you bought my piccolo (Haynes #924)? I'm trying to verify that. Pat crossed out the name of the buyer on the papers she had to fax to my insurance investigator, but we could kind of see some of the info anyway. I believe that Cincinnati Fluteworks was an excellent, reliable, top-quality business at one time (established in 1975) --- what happened? How sad for everyone involved, -- the customers AND PAT herself.
Avoid this shop! – I ordered a low level professional flute for my daughter from Pat on advice of a professional flutist who lives in my area that had dealt with Pat over the years. I ordered it on Oct 1and it was billed to my credit card. I was under the impression that she had it in stock and that it would be shipped out immediately and that I would have it the following week. Two weeks went by with no flute and no contact. The answering machine at Fluteworks indicated reduced hours due to an unexpected illness. I finally got ahold of Pat after leaving several messages and was told that she had yet to receive the flute from her distributer. More time went by with more unreturned calls and I was finally told that the flute had been lost by UPS and that she would reorder it and I would have it soon. More time went by and I finally enlisted the help of the local flutist as I thought I might have more luck getting some answers since she and the owner of Fluteworks had done business before. Finally, after 5 weeks, Pat called on a Wednesday to say that the second flute had shown up . Pat had promised on two occasions that she would overnight ship it at no charge as soon as it arrived. Late Friday she had still not shipped it stating that her UPS man had not shown up but that she was going to run it to UPS personally for shipping. Several more calls were made along with email from myself and the local flutist -Pat's machine said she was away for the weekend. When I finally got ahold of her on Tuesday she had a million excuses and she STILL refused to provide any tracking numbers. She promised to overnight ship yet another flute to borrow until the others showed up. I declined as I had by now already called my credit card company and had been refunded the full amount (with nothing more than a phone call - they did not even require anything in writing as per their usual policy). We went to a local shop and bought the same flute though it cost more. I bet Pat never ordered either flute.
My Mom Got Her Flute Back! Are You Still Missing Your Instrument? – UPDATE: Jim Lafaette recovered my mother's flute for her. He is a Private Investigator at 513-508-7812 and he'll know exactly how to get your instrument back!! The cost was nothing compared to the Flute's value. Great job Jim and I encourage anyone else who is missing anything to contact Jim for help!
BACKGROUND: My mother's solid silver flute is missing. She sent it to Pat North at Cincinnati Flute Works, whose strung my mother along for months with excuses. Now the phone and internet are disconnected and a sign on the shop says "temporarily out of business". So we hired a local private detective, Jim Lafaette, to get her flute back for a nominal fee. Please join us!! You'll need a detailed description, serial number and a police case number or a release letter. Let's band together and get these instruments back!! You can call Kelly at 978-412-5313 or call Jim directly 1-800-314-8620.
Unethical, unprofessional merchant – Pat North sold my piccolo back in January and still has not sent me any of the proceeds. She has repeatedly lied about when I would receive my money ($2480), and, does not respond to my phone calls anymore. At this point I have to assume she either stole my instrument or sold it and kept the money for herself which makes her a theif. I have since realized many others have been victimized by this unscrupulous person. Beware of doing business with Pat, she cannot be trusted and I don't believe she will ever send me the money she owes me. To be honest, I feel sorry for a such a pitiful person.
Cincinnati Fluteworks – Urgent! Anyone with problems with Cincinnati Fluteworks, call me or email me, investigative reporter Shawn Ley, Channel 12 News at 513-617-9706 or sley at wkrc
Help!!!! Cincinnati Flute Works Pat North – UPDATE: I am happy to say I have just received my instrument back via FedEx. After spending hours worrying whether I would ever see my Mateki flute I must tell you that Pat North has returned my instrument in excellent condition. The flute looks and plays wonderfully. I have called Pat and expressed my feelings on how long it took, she was very apologetic. Her repair skills are excellent. gzimmaro
Update - no Zitan HJ after 3 Years!!! -Avoid like the plague – 11/7/2011
Pat North has done it again. She finally sent back the Zitan wood head joint to Dr. Tate late in 2010. Then she agreed to repad the Jupiter 1011 of one of my other students to make things right with him. This was also late in 2010. Ms. North has once again disappointed. There has been no visible progress on this simple task that she undertook to make things right with the client. Almost a year has gone by and the flute has not been returned. In the meantime, Pat sent me a few notes suggesting I take down my review since, according to the positive "reviews" on this site, she was way ahead of schedule and doing stellar work. Very interesting.
Would you believe that Pat North has not returned the Zitan wood head joint to its owner after 3 years!!! (See previous review.) Dr. Tate has filed police reports, contacted the Ohio Secretary of State and filed a complaint. And also hired a private detective to get the item returned. All to no avail. Another of my students had to hire a private detective to get his instrument returned, but it was missing the HJ which has never been returned. Plus the quality of the work done on that flute was substandard. I find it simply amazing that Cincinnati Fluteworks is still in business. How can this be??? I would never recommend doing business with this vendor as she has repeatedly lied to my students and cheated them out of goods and services. Plus she has made no attempt to rectify the situation even after several years. I used to recommend Pat for many years until she proved herself unreliable.
Previous Review -
Avoid Like the Plaque
I had used and recommended Pat North's Cincinnati Fluteworks services for 17-18 years. Over the past several years in particular I had, and my students, had purchased instruments, headjoints, and repair services from Cincinnati Fluteworks. Unfortunately, Pat now appears unable to fulfill even the most simple tasks in any sort of timely manner.
For example, my undergraduate flute teacher of some years past :-), purchased a Zitan wood head joint to play with her flute and guitar duo. Since the HJ did not fit on her Powell or Williams flutes, I convinced her to get a Jupiter 711 flute to match the HJ from Pat North. A 2-3 week transaction, at best.
Pat North required payment for the flute up front and had the HJ shipped to her. And get this, the flute and head joint got lost in the UPS!!! After months of excuses, and no production of a tracking number, the flute was supposedly returned to Cincinnati by UPS and then sent out by DHL. Bad move by Pat as DHL was able to ascertain that no package had been sent out to the recipient's location even without a tracking number.
My former flute teacher, tired of the lies and the unprofessional treatment, was finally able to get a charge back on her credit card several months after the normal time frame. But Pat has, in effect, stolen her irreplaceable Zitan wood head joint, as she has refused to return it.
A student of mine sent his Jupiter 1011 to Pat North to have work done. After over a year, he ended up hiring a private detective to pick it up from her. He got the flute back minus the D1 head joint and minus the extra C foot he had purchased. And the flute doesn't work well.
Another student sent her flute to Pat a year ago for a new HJ. Pat did some pad work and sent the flute back with no new HJ.
So, just in the past year or so, three of the people that I recommended deal with Pat are now out over $2000 in goods and services.
I now warn people against using Cincinnati Fluteworks.
If you have time to wait – Pat really knows her flutes and gives loving and detailed care to each job she takes on. The quality of her work is superb. However, the wait to get instruments in for repair is interminable and unpredictable. Business hours are undependable and communication is poor. Promised due dates are invariably ignored.
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