Ocean Ave AT Mission St, Carmel By The Sea, CA | Directions 9392136.555104 -121.920960
A very positive experience – I am not sure what the previous reviewer was complaining about. It is customary for small boutiques to offer store credit for merchandise returned. I purchased $500 of clothing which I mailed to my cousin. Unfortunately, it did not fit properly and upon return was immediatley credited for store merchandise,,,no questions asked. The store has so many unique things which you cannot find at any of the major department stores that it was no problem chosing something else. It was a very pleasent experience and we will be returning customers.
I will never shop here again – I would strongly advise anyone considering doing business with this merchant to do their research first. One will find complaints on the internet as well with other agencies who take customer complaints. This merchant is not a member of the Chamber of Commerce or the B*B*B and it shows. The owner is more concerned with her money than with customer satisfaction. She quotes her NO REFUND policy as justification. You may not receive an item as promised when ordered and if this happens to you, do not expect the owner to make good. We received an in store credit but the owner has never shipped a catalog so we are unable to use the credit. Buyer Beware!
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