2796 Struble Rd, Cincinnati, OH | Directions 4525139.263959 -84.574878
There is definitely something to be said about customer service, which is something Big Art's employees are very much lacking. Rude and unfriendly, unappreciative of of our patronage, absolutely no people skills whatsoever. Which is a shame because the food is really good. But I will not be a returning customer. Might I suggest an equally delicious BBQ joint with excellent customer service? Pit To Plate.
Big Art's BBQ – This place is INCREDIBLE! Hands down the best bbq in Cincinnati. It has a great atmosphere and the food is inexpensive. I highly recommend this restaurant for date nights, or just a night out with friends. Be sure to make a reservation because they are always busy.
Best Ribs in Town – Absolutely the best Ribs and BBQ chicken in Cincinnati.
If you are looking for a snooty place with overpriced ribs and waiters dressed in black and white this is not your place. If you are looking for RIbs that fall off the bone and great sides, and are comfortable leaving with a little sauce on your shirt then this will be heaven on earth
Best Ribs EVER!! – I recommend to anyone looking for good ribs
Monster Rib Portion my style – Definitely one of the top 3 rib places in Cincinnati, Ohio. These are "smoked" outside ribs and not just smokey flavored sauce. Meat on the bone is very thick and juicy. Thanks.
THE BEST RIBS IN THE WORLD ! – I have been to 36 states and I have not found a restaurant that had ribs as good as BIG ARTS ! I heard BIG ARTS has other good things on their menus. But I would not know. Because I can not go there and order something else other than their ribs.
bad food bad service just plain bad all around – We had a to go order. There was no one in the restaurant at the time so they cannot use "being busy" as an excuse. Three side items were missing from our order when we arrived home. When I called to rectify the situation I was told it was my problem and they were not at fault. The side items that were in there were terrible anyway. I will say this, the ribs and pulled pork were good. Later after all of the back and forth with the very rude and incompetent manager, and still not getting compensated for our missing items, I come to find out they charged my account for a $20.00 tip that I did not authorize.
I have eaten here many times and until now have been satisfied . This restaurant has really gone down hill. needless to say i will never be back. Nor will the coutless friends and family I have told this story to.
Poor customer service – Everyone at the table said the ribs are better than Mont Inn. But I requested a med well steak and had to send it back twice. Someone at another table received onion straws and when I inquired they stated I did not order the "right" steak to get the onion straws. Even after the 2nd req to cook my steak as requested, you would have thought they'd give me the onion straws to make up for the under cooking of my steak, but NO! I even offered to pay for them and was turned down. Their "I do not care" attitude will keep me away from ever going back. They do not understand customer service.
The best ribs I've ever had from a restaurant. – For the record, I don't work there and I don't know anybody that works there.
Hands down, they're the best I've had. Meaty, fall off the bone and moist. Plenty of sauce with an extra cup inside the takeout. I don't eat ribs in, I take them home. It looks like what it is. A no frills no nonsense rib joint. So don't expect anything else but good bbq. I don't give a r@ts behind how the service is, I'm there for BBQ.
Not worth the Hype! – Yes, the food is good. But for the money they shouldn't charge extra for everything! Things like extra BBQ suace for your Ribs should be included.
They seem to be running a atmosphere of a HIGH END restaurant with good food but with an "I don't care if you ever come back" attitude. While it sits in a strip center with a gravel parking lot and a smokey room with a sports bar/home interior design decor. Overall I wouldn't recommend. The food it good but in this case I don't think the good out weights the bad. Customer Serivce will make or break a dining experience. I have had many dinners in Big Art's and sadly they have all been this way. Therefore I have given up and will not be returning. There are other BBQ places in Cincinnati that are happy you are there!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Big Art's Bbq on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.