433 Ohio Pike, Cincinnati, OH | Directions 4525539.071653 -84.310332
Ok so heres the real deal on the gym. I go to colrein ave. I am there every other day. I dont like the fact that its advertised as an all ladys gym and the owner (male) is always there. I dont like to workout with men, and is why i chose an all womens gym. The cost isnt too bad. I pay $23 a month, and Im satisfied with the overall functuality. They did however deceive me when they said the owner was there occassionally. This is not the case, he is there every single day. Makes it hard when you have to get up at the crack of dawn to be able to workout and be out of the gym by 9am. Also when i brought this to the owners attention, he was very rude and did not care about my needs. Literally told me tough. I thought to myself, am I not paying to be here.
I joined because it's close to home, I don't really care about the all-women as opposed to co-ed. It's nice enough that the "training" is free, but I don't find their staff very knowledgeable. The periodic measurements other than the weigh-in are worthless, different people measuring get different numbers all over the board every time. My biggest gripe is their "maintenance fees" which are on top of even 3 year pre-paid memberships. If they want to charge more than they're actually charging, they should own up to it and tell you up front what the costs are. The people pay no attention when you check in to have you nickel and dimed on the spot, so instead I'm receiving calls while I'm at work from CCI, their collection department for the $10 I'm behind. WTF.
This is the only gym that I have ever felt comfortable at. I'm overweight and feel too self-conscious to workout at a coed gym. This gym means so much to me because the trainers have showed me how to exercise and have never made me feel like I was a wimp for starting slow. They've been there ever step of the way. I suggest trying it out and asking for Angela or Elise (Beechmont trainers) and the best part is the trainers are freeeee!!!
I love it at Victory! I joined the one on Beechmont over a year ago and ever since I joined all they've been doing is improving. They put so much money into that club since Jan of this year, buying new equipment and installing new carpet. I've been a member at bigger gyms like Mercy Healthplex but the truth is you get way more for your money at a smaller business like Victory Lady and they actually help their members get results without having to pay extra. I recommend it!
Terrible – Major issues:
1/ Bullied me into signing up and assuring me I could cancel without any problems in three days
2/ Returned my deposit but never submitted cancellation form. I cancelled within 12 hours, so how on earth were they able to submit my forms so quickly and then "forget" to send my cancellation form?
3/ Did not accept responsibility for their mistake and delivered terrible customer service
I cancelled because the workers made me uncomfortable. No wonder.
i love it – I'm sad to see some bad reviews because this place is the only place that has ever worked for me. All i can say is go there yourself and judge for yourself... I go to Beechmont and it seems that most reviews say that is the best one I agree only because I've never been to the other ones. I think other gyms are too concerned with getting extra money out of you for personal training that they forget you exist if you aren't made of money. personal training is free at Victory and I got all the help i needed to lose weight. my ONLY compliant is that they don't have tanning but oh well that isn't good for me anyway
Okay gym – If you are looking for a place to work out that is inexpensive - then Victory Lady Fitness is the place. The facility and the equipment are very very outdated like 80ish. The one cool thing I can say is the PTX class offered taught by Michelle is AWESOME!!!! She is a killer instructor. The girls at the front desk are pretty cool but again if you are looking for the latest and the greatest you will not find it at Victory Lady Fitness and as someone else mentioned on another review the owner Tim seems really creepy.
Not Recommended – I had signed up with this gym when they had a "special" where you paid one year in full and got two years "free" on top of that. When all was said and done I ended up paying $480.00. The part that got expensive was the "maintenance fees." If this deceptively clever deal of 3 for 1 were broken down into monthly payments I would be paying $13.30 a month for 3 years. Confused yet? What's worse is that they run specials all the time offering low monthly rates of $9.99 per month plus a $20.00 start up fee. I ultimately ended up paying more than I had bargained for! In actuality $13.30 for a monthly rate isn't bad, but my problem with this gym is the false pretenses they had with this so-called 3 in 1 deal. If I had been offered the deal of paying $13.30 for 3 years I wouldn't have signed up.
Poor Customer Service – I have been very displeased with Victory Lady's main office customer service. I entered into a 2 year membership but unexpectedly moved to Northern Kentucky before my contract was up. The closest Victory Lady Fitness Center was a minimum of 20 minutes from my house so I looked to cancel my contract,. I called MANY times to talk to someone about this issue and was never able to talk to a person. I left multiple voicemails that were never returned. Finally I sent a snail mail letter and received one back a month later refusing my request. Apparently I was a couple miles shy of their "out of area" policy and they refused to terminate. Again I tried to call and discuss this issue to no avail. Finally I gave up and for the past 10 months I have been paying for a gym membership that I do not use.
Check BBB rating on this business!! – If you look for Victory Lady Fitness under the BBB, you will find that it has a "F" rating. I wish that I would have looked there before purchasing a membership. Don't get me wrong, I liked the fitness centers in Colerain and in Western Hills. I didn't have problems until over 2 1/2 years into my contract. I paid it in full during my first year, but four months ago I received a phone call that my account was delinquent. I was informed that I owed almost 2 years worth of so-called maintenance fees. I was threatened that if I didn't pay, my account would go to collections. I explained to them that I had used all of my payment coupons, and made the last payment two years ago. I was told that there had been an error on their part. My account had accidently been overlooked, and I was supposed to have paid a monthy $5.00 maintenance fee. Please, if you are considering joining this gym, read everything in the contract before you sign.
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