Dayton >Automotive Sales & Services > Carl's Body Shop & Towing
1120 Wayne Ave, Dayton, OH | Directions 4541039.750808 -84.175208
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Twin Towers
I suspect, but will never know for sure, that Carl's is the best repair shop in the area. That's because if the need ever arises again, I'll automatically return to Carl's. Sorry, other reapair shops. You may be good, but I doubt that your Carl's good.
I was treated personably and with professionalism and my car came out of their shop in showroom condition.
That an on-site Hertz agency is at Carl's is only icing on this multi-layer cake of supreme customer satisfaction. Put as briefly as possible, the staff at Carl's "gets it"!
If I ran a business, I would want my employees to go to Carl's and see how things are done to create customer enthusiasm. They've been in business for 80+ years for a reason.
im glad i picked them. i went to a dealer last time. not good. carls said they would use the factory parts. allstate said they wanted used parts on it. i was not happy. carls got me brand new parts. that alone was worth in. im happy.
I have been using Carl's Body Shop since 2007. In that time I have had cars in for body work 6 times. They have always done a beautiful job making my cars look as good or better than before the accident. I've worked with Joe most of the time and found him to be very attentive and friendly. He knows what he's doing and works hard to give you the best. I have always been pleased with the work done at Carl's and was referred to them in 2007 when my S2000 was in an accident. I have not used anyone else since that time. They recently worked on my Acura TL repairing stone damage and the car looks new. Thanks to the employees of Carl's for the fine work.
Simply the best body shop in Ohio. Their estimators were very friendly, and extremely knowlegable. My vehicle has some age on it, and I was very worried about it being a total loss. Not only were they able to fix my car, but they worked some kind of magic and were able to use factory parts! They said they can't do that in every situation, but sometimes they are able to work with their distributors to get the factory parts, even though my evil insurance company wanted to put on used or aftermarket parts! That kind of customer service is hard to find these days! Thank you Carl's! I Am a Customer For Life!
Sorry folks, this one was a poor experience – I can't recommend Carl's Body Shop and Towing to you. Estimator Joe was disinterested to say the least, once he found our car was totaled by the insurance company. I ahd to go back several times just to get the key back, after repeatedly it was siad the key was in the car. Most interested in getting the totaled car to either repair and then sell or sell as parts. I would run from these guys! Ugh.
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