Moraine >Veterinary Services > Dayton Emergency Veterinary
2714 Springboro Rd W, Moraine, OH | Directions 4543939.714200 -84.218768
Mon. - Thu. 6am - 8pm;Fri. 6am - 12pm;Sat. - Sun. 24 Hours
so yesterday my puppy cut his paw while playing it is a very deep cut which left his pad hanging I rushed him with blood dripping to this clinic only to be told that first things first how are you paying? well my neighbor came with me because im a normal working class person that lives check to check my neighbor was willing to pay 100.00 right then for them to stitch the cut but no its 93.00 for the doctor to even check him out and see whats wrong.THERE IS BLOOD DRIPPING HE HAS A CUT I cant believe this is how a doctor who is suppose to care about his patients but no he cares about MONEY!!!! they refused to help for the 100.00 they wanted the 93.00 plus treatment plus sedation and whatever was needed. I was more than willing to pay the rest of whatever was needed to help my dog but that was not acceptible all the money now or let the puppy bleed. so i had no choice to bring him home wrap his foot and pray it does not get infected. so thanks
Very Kind Vet – My Miniature Dachsund has a heart condition and was having a vaccine reaction. I gave him benadryl, but was worried he couldn't breathe so i rushed him down. They put me in a room right away and the vet came in. ( I think it was Dr. Getz). Anyway, he spent a long time talking to me and just making me feel better about things, and said I did the right thing giving the benadryl, and that nothing else was needed. Afterwards, he said that was just part of his job and he didn't even charge me!
Wonderful Visit – I just left the Dayton EVC with my dear cat, Felix. The staff and doctor took such good care of him! The place was clean, the workers pleasent and the care exceptional. I immediately went home and got on line to post a review. I was surprised to find some negative reviews. There was nothing negative about my visit. It seems most people that complained were doing so because of money. Well guess what people? Owning pets cost money and the good people that work on the weekend need to be paid. I love pets as much as everyone else but I am not going to work for free on the weekend. I am happy that the EVC is here and open to help sick pets.
WARNING!! Excessive Prices Ahead!!! – I have had two experiences with the DEVC. The first time was this past summer. The pointed, and not very pleasant, vet highly suspected that our puppy had parvo but did not offer to do the $10.00 fecal test. Instead, she offered to do expensive x-rays and medication upward of $500.00. Our vet saw him the next day and fought long and hard to save our puppy's life. Sadly, we lost him early in the morning, less than 36 hours after going to DEVC. Those 36 hours could have made a difference.
I was appalled that the money seemed to take a higher priority than actually treating the correct problem. I swore then I would never be back.
Forward to now. Our new 12 week old puppy had a bad allergic reaction to his vaccinations. His poor face, eyes, ears, mouth, neck and shoulders all swelled up making it very hard for him to see or close his mouth. We had no choice but to make that dreaded trip to DEVC. The vet told us that is was highly unlikely, but given the fact that his sister had a seizure the previous day, minutes after the vaccination, we were highly suspect of this being related.
They took him back and started treatment before we even finished signing the paperwork. The vet was very nice and pleasant and did a great job treating our little man. At no time were any fees/estimates discussed. When they brought him out to us, we were slapped the sticker shock! The treatment consisted of three shots; 1 epi, $2.93, 1 cortizone, $2.93 and one benadryl, $2.93 and an office visit of $85.00. All this, was reasonable. The unreasonable part was the $28.00 each to administer the shots. Yes, that is correct $84.00 just to give 3 the shots. The grand total was $174.73
My husband and I were very upset that they did not discuss the cost before hand as they did during the first visit. When questioned as to why we were not talked to regarding this matter, we were told that they only talk to us when the fees are excessive. Frankly, that was excessive. We spent only $85.00 on four puppies getting vaccinations at our vet; he received 3 shots and the cost was more than double. When we explained we did not have the entire amount, we were asked if we could call a friend with a credit card to pay the remaining SMALL balance. No offer was made to let us pay the next day, even when we asked. Instead, my husband had to stay while I drove myself and the pup home, so I could raid my change jar for the remaining balance. I only wish I had paid them in pennies and not quarters.
Needless, to say, we will not be going back to EDVC nor do we recommend their services to anyone. They are all about fees and not necessarily the care of the animal. I would rather drive to Cincinnati.
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