6601 SE 29th St, Oklahoma City, OK | Directions 7311035.435995 -97.412087
Do not go here! PLEASE READ! – First off, I would definitely not come here for any business. I am writing this not out of anger, but out of wanting people to understand that these people in all that they do are snakes. I bought a 08 F-150 from them last January 2011. As soon as I drove the vehicle out of the lot the brakes were not working properly. When I would brake, the steering wheel would shake terribly. So I took it back to them to tell them that something was wrong with the brakes in the truck. They tried to make me pay for them not inspecting or making the vehicle safe before putting it out for sale on the lot. So the salesman helped us get brakes on the truck for free, and rightly so. But that tells me that they don't care about someone's safety as long as they get their money. November 2011, I have had some electrical issues with my truck. Everything from bumper to bumper is covered from my warranty, or so they say. So I tried to take my truck into them in December, they tell me they would not be able to get to it until a week. I was going out of town for that next week so I decided to wait until now. March 2012, I take my truck into them to get some small warranty work done on it. The light on my mileage screen works half the time I use it and wont work properly, the window wont roll up on the first try when I push the button. Some caution light comes on in my truck. So I take it to them and tell them about all of this stuff. It turns out that I have more things wrong with this truck than this. They said I need a new odometer, fuel pump, battery, window motor, and sensor for the odometer. Holy crap, I have had the vehicle for less than a year and all of this stuff is needed, this tells me that they sold me a terrible truck that had problems with it. They sold me a vehicle that they only rigged up instead of fixing the parts properly. So my truck is in the shop for all of this. Matt- was a jerk and extremely rude person who is a snake. I have had my truck in overnight and Matt calls me the next morning and tells me my truck was dead in the bay area that he could fix it because it was the battery (which is not the problem, and worked perfectly fine before I took it in) was dead. He offered to replace the battery for me, I told him no. So I came up there to fix the battery myself and when I found my truck it was parked in the parking lot. I got my keys and started my truck right up, that fool lied to me. He lied to me to try and con me by paying them more money on working on my truck. My battery was perfectly fine and working perfect. So I bought a battery to take up there and put it in, and my old battery was perfect. This is the second time he has lied to me. The first time he lied to me was by telling me that my warranty company was not going to cover a certain thing, I called them the next day to ask what type of coverage that I had and they said that I had their best coverage that was offered. I asked if they would cover the part that was in my paper work (which Matt said they would not cover) and the warranty rep told me that they would. These people are a bunch of liars and cheaters. I would not even go near this place! If you want a good deal and people to be honest and trustworthy I would not come to this place. I will be reporting them to the Better Business Bureau!
RIP OFF!! – Total nightmare... I too was told that I was approved, led to believe that I qualified for anything on the lot, then when the day came to exchange money and I'd picked a few cars I'd like to test drive I was informed that THEY choose what you test drive. After test driving several vehicles, none of which even remotely satisfied my taste, I told them there was in fact numerous other lots who would be glad to sell me more what I was looking for. Then miraculously they found a truck more to my liking. It was a mistake to have shown my thrill at finally seeing something I'd actually enjoy driving... I settled on it quickly since I'd already been there all day and been dealing with the lot for over two weeks. I left with a "WE OWE" list. When it was time to get the repairs the salesman was ruthless and at one point I overheard him telling another guy that he was about tired of dealing with me. The only silver lining to this is the truck will be an awesome truck when the mechanic gets finished fixing all the issues... at Joe Coopers expense of course. So, I'd actually say "RUN, DONT WALK.... AWAY far away in the other direction"!
joe cooper ford – Today i stopped in at the buy here pay here lot on 29th and i 40 to look at a pickup (05 dodge quad cab white) and i went in to talk to the salesman about price and he said 15,900 750.00 down and 236 every two weeks WOW!!!!! the total price comes too 19,158 on a truck that books at 12,750 excellent and trade in is about 6875 good it is an OK truck but not excellent its also at 135,000 miles for that year it should be around 94,000. I guess what i'm getting at is we all know they have maybe 6grand in this truck and the cost is 19.158 total that's a 13grand profit and they claim their here to help JOE COOPER IS A CROOK my best advise is to drive on by and don't look back!
VERY DISHONEST!!! – I can't believe the way we where treated. We go in and they act like they are our best friend and tell us how they are changing there dealership. "They are weeding out bad employee's". I am here to say, they have some more weeding to do. They told me they would trade my car for a truck I really wanted. It was suppose to be a straight across trade. The salesman said we had a deal, shook my hand on it. I was so excited and was so happy. He then said we had to do paper work. So I went in to sign the papers. A few minutes later he comes in and informs me I have to come up with $2000 and will have a payment of $295.00/month for 36 months. They are liers and will try to cheat you! They make a deal with you and then back out of it. Don't trust them!!!
They are a scam! – This was the worst experience I have ever had with a car dealership!!!! We were told that we were approved and we were purchasing a vehicle to build our credit. Then the "approval" changed to a "conditional approval". It then changed to "only approved on certain vehicles". Then, it changed to "those vehicles are sold". Then, it changed to "yeah the bank gave you an approval but they are adding a fee on so large that no vehicle on the lot will work"!!!! The "build your credit loan" is a SCAM!!!!! So, we heard all the excuses above, so they could get out of paying the $1,000 or any other gimmicks they were doing this week!! Not to mention, that we couldn't even get CHAD to call us back (two weeks now)!Every time we have talked to him, it has been US calling him, because he knows Joe Cooper is doing a scam! Please!!!! If you are truly needing to rebuild your credit and need a car or truck, go somewhere else!!!!!
No way! – I had a simple brake job done on my car. It was squeaking about 10 days. They changed the pads & said the rotors were fine. No sooner than I left the lot & it was making a new sound & it also began squeaking like before within 24 hours. I was told to bring it in to check out the next day after fixing it. I get there & find out the only tech had left. Nothing but problems. The brake fluid was past the "full max" line - twice too full! Something simple & $165 wasn't fixed. Now I have to go elsewhere. I was told try Hudiburg because they're supposedly great. I don't know but sure won't go back to Cooper Ford. Heard many others complain too about simple work. Don't go there.....run!
Outstanding Sales and service department but Poor Tags and Title Section. – I have been purchasing Ford products for quite some time (15 yrs; Expedition, Excursion, 2007 Lincoln MKX and 2007/2008 Edges) and I have never experienced a problem except with the finance/tag/title section at Joe Cooper Ford. My frist poor experience was with my 2007 Edge..I never recieved my official (original paperwork to be used for registration). I had to call them several tmes (without returned messages) to try and resolve the issue. Finally, I took a day from work only to get certified copies to all me to register my Edge. The originals I never saw. When I traded my 2007 in for my new 2008 Edge Limited on Nov 07, 2008, th efinance manager asked where were my originals; to which I answered, they were never sent to me. Now with me 2008 Edge the same nightmaric process is occuring again. I contact thier tags/title department four times; 1st to ensure that they have the right address, 2nd to determine when they mailed the paperwork required for me to register my Edge, 3rd to tell them that I have six days remaining on my temporary tags, yet no paperwork for registration and fourth to leave them a message that I can't drive my Edge because they have failed to send me my paperwork. The 3rd time I called, they sent me certified copies of the original paperwork, but, as I explained to the young woman I was talking to, you can not register a car in the state of New York with certified copies. The last few times I have cotacted them, they have not answered the phone. To have such great services and sales, you would not expect a lacking in other departments...this is unfortunate. As it stands, I can not drive my new car for which I am paying for, no one is answering the phone nor returning my messages and I am stuuck with this compliant. Never, again will I use that dealership and if the issue can not be resolved I will have to resort to other methods of resolution...let's see how well they handle legitimate compliants.
Bad customer service – My credit is not so good after a both me and my husband were layed off our jobs we had for more than 3 years, so we had some things go bad. now we could easily gotten a vehicle at a # of buy here pay here places that require little or no credit. we chose Joe cooper because of the fresh start program. well the car we bought needed a motor for the driver side electric window &new passenger side mirror.said they would call us when parts came in,2 weeks later we had to call them.finally says parts came in & set up time for us to bring car in.we live about an hour away,so my husband took a vacation day & took me to work then drove all the way up to midwest City. remind you they already set this day for service up. my huband arrives up there between 9:30am-10am. around 1pm we find out that they did not have all the parts like they said they did,& the car door is dis-assembled. they tell us that they can put door back together but no glass for the window only plastic untill rest of parts come in and who knows when this will be! meaning we will be at risk of getting broke into everywhere we go and parked not to mention the humiliation of a new car w/plastic covered windows. they said they could not get us a loaner car cuz they do not know how long it will be before parts come in and could not do anything for us,no compensation for loss of time or ANYTHING! we even stressed that we had kids to pick up @ 3pm. remember an hour away! & i am at work with no way to travel either! and all this does not get resolved untill well after 2pm & i am stressed over kids not being picked up but they seemed to have no care about our situation what-so-ever! and considering all this is their fault anyways there should be some care in order! Thanks alot JIM and Rick sales reps. over at Midwest City Joe Cooper used car lot!! thanks for none of your care or concern. I HIGHLY DO NOT RECOMMEND JOE COOPER MIDWEST CITY USED CAR LOT FOR ANYONES NEXT PURCHASE!!
BEST DEALERSHIP AND SALES PEOPLE AROUND, MUST GO TO THEM – These people will treat you with all kinds of kindness and respect and walk out with a Big smile on your face .As I walked into the dealership I knew right away I was going to be treated right. "Your Pal Ralph" greeted me and I had known him from another dearlership he had worked at. He treated me great there and I knew he would treat me the same way at Joe Cooper Ford. I had bought a car at another dealership and they took me for a ride and I was so upside down in the car I was just not happy at all. As Ralph and I spoke we figured out a solution. There was no pressure from him at all. I test drove a car and ended up buying the dar. I would recommend JOE COOPER FORD to anyone. In fact I sent someone over to talk to Ralph and he was treated with the same kindness as I was and he ended up in buying the Identical car I did.
If you go to anyone else bisides Joe Cooper Ford you will be sorry
F350 SWLB Diesel 2008 – Outstanding service! I was greeted the second I drove on the lot. I was not pressured by any means. I was on a mission when I came to JoeCooper, I knew what I wanted. Bud and Craig took my information and went to work to find it. They called me with in 2 hours to tell me they found my truck. I bought it sight unseen, with not regret! It was delivered the next day. If i can plug Joe Cooper ford! They will take good care of you. They will go out of their way to earn your business. I am now loyal to them for my future car purchase.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Joe Cooper Ford-Midwest City on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.