7020 S Shields Blvd, Oklahoma City, OK | Directions 7314935.394945 -97.507177
Neighborhoods: Central Oklahoma City, Cloverleaf
Very rude staff member (Vet asst) – I have been a customer of Southside for a while, and referred a friend that her small dog was having a calcium deficiency. She didn't know that they had to remain on Puppy food while nursing puppies.
Vets were great, got her in, got her taken care of, and the vet asked that we leave her until close to close so that she could be watched. Called once to let them know that my friend wanted to leave er overnight (2 hrs before close). Called back at about an 30 minutes before close to see what the difference was in the price for leaving her overnight and the Tech was then very rude, and I told her we would just pick her up. She said, " Well we lock our doors at 7:00 very rudely".
When I got there I told the person I was talking to that whoever I talked to on the phone was very rude. "She said, "That was me and my name is Breanne."
Then when we picked up the dog she said, "If you have a complaint you can file that with Jamie."
She was just very rude, and never understod why..
BEST CLINIC EVER – Southside is the best clinic I have ever gone to. I have been going to Southside for 20 years and will never go anywhere else. They were here for me when my st bernard left me with 16 puppies and they will be here for you, also, when you need them. The wait isn't any longer there than I wait at my Dr's office. Go here and you can't go wrong.
SO NICE AND CARING – We took 2 of our dogs here to get fixed and they were just awesome. The prices are great and if you cant afford them you do not need to own an animal. They were so caring and explained everything and did great work. I have found my new vet hospital. I love that you dont have to have an appointment for shots.
Vets that really care – We have taken our two bassett hounds to other vets and every one of them seems that they just want to scare us and get us to purchase procedures that may not be needed, medicine that is ridiculously expensive, or extended care. That is not the case with Southside, they really care and always greet our pups with a smile and plenty of love. The vets explain to us every possible issue with our dogs and assure us that we are doing a great job raising our boys. That means a lot coming from experts.
I highly recommend Southside for any pet. You may have to wait a little while, but well worth it!!!
COMPASSIONATE – I have been taking my dogs here since they were babies and they love our pets. They know them by name and make a real effort to make us feel comfortable and have fun with our dogs. Dr. Palmer is the best. He's so generous with his time and really makes sure you understand what is going to happen during surgery or what to give your pet to make them feel better. When we first started going here I called and just asked straigh forward why they were so much cheaper than other places and they said because they want to offer everyone the oppurtuinty to get their pet good health care....so with that being said you might have to wait a little longer...it might not be the best waiting room ever....but you will get good service. Another thing I want to point out is this....if you take good care of your animals Southside Dog Bird and Cat Clinic always makes sure they tell you that....if you don't take good care of your pets you would probably blame anyone you could to make yourself feel better. This is a good vet....my dogs are my family and I wouldn't do anything to hurt my family ever.
Everything fine but desk help no good – Both of my Italian greyhounds are seen here.The vets are very knowlegdeable but the front desk and wait time are lousy. The prices are great and the vets are compassionate. Will continue to take my babies here.
no care or compassion – If you love your pet do not take them here.My dog was ran over by a car,he was bleeding in shock and had an obvious broken bone,i called the office before i took him and they assured me they would see him.Upon arrival no one was at the desk but five people walked by numerous times after several attempts we got someone to help us only to tell us that the vet was leaving in 30 min. and would not see my dog,after telling them i just called and was told he would be seen they swore they did not know who told me that and still refused to see my dog.In my opinion thats enough proof to tell me they don't care about the pets they treat.Banfield in S.OKC met us at the door and took him straight back.
Great Animal clinic...excellent prices – I have taken my dogs and Birds to the Southside Dog,cat and bird clinic for years...the prices are good...their staff is friendly and I believe some are students...more than once they have answered my questions and offered me support with my Birds...and dogs...and Im about to take a new puppy to them this week...I agree if you cannot afford their prices and waiting a bit then maybe you shouldn't own animals..they even used to offer boarding about eh only thing I wish they could bring back..But still wouldnt take my babies elsewhere.
If you have time to wait hours on end, go here – I took my cat here to get a rabies vaccination. After waiting 2 1/2 hours, with no end in sight, I finally left! We didn't even get past the waiting room! They did not look very busy, yet it took that long? I would definitely NOT recommend taking your pets here! Unless you can afford to waste an entire afternoon in the waiting room. I would rather pay a little more to get things done quickly! Can't speak of the doctors or assistants. I never got to meet or see any of them!
great service – I actually used to work in this clinic before I joined the army. Not only do they care about the pets that come in they work hard to make sure they are well taken care of. They have affordable prices (if you can't afford them you shouldn't have pets). Dr. Harlin has been a friend of the family for years and does an outstanding job of not only running the clinic but ensuring your pets are cared for.
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