Ferguson Superstore

(918) 258-1800

1601 N Elm Pl, Broken Arrow, OK | Directions   74012

36.069567 -95.796458

Open Hours

Hours Monday: 8:00am-8:00pm Tuesday: 8:00am-8:00pm Wednesday: 8:00am-8:00pm Thursday: 8:00am-8:00pm Friday: 8:00am-8:00pm Saturday: 8:30am-8:00pm Sunday: Closed

 
New Car Dealers, Terrain, Acadia  more

More Categories: Yukon, New Truck Dealers, Used Car Dealers, Used Truck Dealers, Auto Parts & Accessories

New Car Dealer Brands: GMC, Pontiac

Neighborhoods:

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Reviews for Ferguson Superstore

Recommends
5.0
over a year ago

Message from Ryan Ferguson – I would like to ask anybody that is about to post a review of 3 stars or less about our company to please take a moment to contact me. My name is Ryan Ferguson and I am the Executive Manager of the dealership. I care about your experience and want to make sure that you were treated pleasantly, fairly and as if you were a guest in my own home. I understand that sometimes negotiations fail (which we want to sell the vehicles, believe me), but certain circumstances or expectations make what should be a good and fair deal unreasonable. There are a number of ways you can reach me: Direct line: 918-317-6216, email fergusonsuperstore@gmail(dot)com, twitter @FergusonBA or on facebook/fergusonsuperstore. Please know everyone at Ferguson cares about you and your experience. If there is an area we need to improve, please let us know. Thank you.

Recommends
5.0
over a year ago

Polite, honest, hardworking – Great service. Polite staff. All good. Selection good, prices are set to be negotiated. New & used Inventory is clean and typical of a new car lot.

Doesn't Recommend
1.0
over a year ago

Terrible experience – If I could leave zero stars, I would. I had a terrible, stressful experience in dealing with Ferguson sales reps. I had gone in to look at a certified used car. I am an experienced buyer and I know exactly what I want when buying a car. This, Ferguson does not like. The sales person became outwardly aggravated and argumentative with me as I was holding out for more money on my trade (I ended up getting even more than I was asking at another dealership!), and to make a long story short the he used foul and racist language with me over the phone during this negotiation. This kind of service is unacceptable. It saddens me to think that in this day and age people still will not bat an eye at racial epithets. How disappointing. Needless to say, I took my business elsewhere even though I really loved the car I was looking at.

Doesn't Recommend
1.0
over a year ago

The WORST customer service EVER!!!!!! – I purchased my vechicle new from Ferguson and it has been the WORST experience I have EVER had with a dealership!!!!! I have a 2005 Isuzu Ascender and last night while I was trying to finish Christmas shopping with my FAMILY the transmission went out!!!!! We were 120 miles from home with 4 kids!! But managed to have family drive down there to pick us up. We delivered the car to the service lot last night at 10 p.m. and called first thing this morning. We were told the tech MIGHT have time to look at it today!!!!!!!!!!!!! (Wow thats great I had to miss work today, I still have Christmas shopping to do and family to visit for the Holidays!!) All of this VERY hard to do without a vehicle!!!! We buy NEW often and in fact we are just about ready for a new vehicle but I can guarantee you I will be looking somewhere else!!!! According to the testimonials on their website the offer loaner vehicles to people that are not yet customers!!! Wow dont become a customer!!!!!!!! BEWrI purchased my vechicle new from you and it has been the WORST experience I have EVER had with a dealership!!!!! I have a 2005 Isuzu Ascender and last night while I was trying to finish Christmas shopping with my FAMILY the transmission went out!!!!! We were 120 miles from home with 4 kids!! But managed to have family drive down there to pick us up. We delivered the car to your service lot last night at 10 p.m. and called first thing this morning. We wrer told the tech MIGHT have time to look at it today!!!!!!!!!!!!! (Wow thats great I had to miss work today, I still have Christmas shopping to do and family to visit for the Holidays!!) All of this VERY hard to do without a vehicle!!!! We buy NEW often and in fact we are just about ready for a new vehicle but I can guarantee you I will be looking somewhere else!!!! I am also going to write a letter to GM and write as many reviews about your dealership as possible!!!!!!!! According to the testimonials on their website the offer loaner vehicles to people that are NOT customers!!! WOW!!!! BEWARE!!!!!!!!!!!!!!!!!

 

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