1300 S Lynn Riggs Blvd, Claremore, OK | Directions 7401736.297407 -95.625721
When I pulled into Suburban's lot, I was immediately welcomed by a freindly salesman who listened to what i wanted. He never pushed me to buy- (extra points). Other staff at Suburban were equality freindly and knew what they were doing.
It was the easiest and quickest serivce and agreement we've ever went through. We will be back when we are looking for a vehicle again.
My overall experience with your dealership leaves a lot to be desired.
From the fact the online photos did their best to hide the body damage consisting of a dented roof and an aftermarket sunroof that is sealed in with silicone, because the dent does not allow it to seal or operate, the passenger side door and fender wrinkled, and the door hinge held on with sheet metal screws, and that none of the 3 salesman I had contact with bothered to disclose or even mention it to me. Granted the truck was below "retail", the cost of repairs is going to put me well over what I would have spent, had I gone out and purchased one without all the damage for "retail".
Then there was the mess up of your finance guy telling me to book shipping when the truck was not even free to be released...almost lost my deposit on the shipping over that deal.
Also the paperwork and temp tag were not with the truck when it was delivered to me, which I finally received yesterday...after being told it would be to me by last Friday...
Very professional. Great communication. Willing to go "the extra mile" to gain and retain a customer. Paul Marrs even returned my calls on emails on his day off. I will not be shopping anywhere else from now on.
A young man I know just bought a car from Suburban Chevrolet and the transmission went out right after he bought it!!!!!!!! They wouldn't do nothing about it except to say tough!! I will not ever give this place business and will tell anyone who will listen not to buy anything from them until they make it right!!! Rich big company taking advantage of a poor young man who was so happy to be buying a vehicle!!! SHAME ON YOU!!!! AWFUL!!! AWFUL PLACE!!!
Just my opinion, but beware if you buy a car vehicle from Claremore Suburban. My nephew just bought a truck from there and within 2 days the transmission screwed up in it and they told him too bad, see you when your payments due !!!
I was referred to Dean Carey and Suburban Chevrolet by my son Rick Jobe, who had purchased several vehicles from Dean. Rick said I would be very satisfied with my experience and I am.
Will Miller did a great job on taking care of us. We will make sure to keep our business local with good people who take SPECTACULAR care of their customers.
My purchase of a 2012 Tahoe was very pleasant. John Collins is a superb salesman and helped me with all aspects of the purchase. Bryan, the sales manager was awesome as well. Thank You Suburban Chevrolet for all your help!
EXTREMELY EASY AND THOROUGH.....GREAT EXPERIENCE!!! I WOULD RECOMMEND SUBURBAN TO ANYBODY WANTING A CAR AT THE RIGHT PRICE!
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