4655 Sw Watson Ave, Beaverton, OR | Directions 9700545.485957 -122.806580
Monday - Friday 9am-5:30pm
Neighborhoods: Central Beaverton
Universal Appliance Parts is the Largest appliance parts distributor in Washington County. We employ Leading Experts. We get our customers the parts they need and the customer service they want at the Lowest Price. Try Us Today!
Do not buy from this guys!!! I bought a fan blower in June 2013 and 7 months later ,broke down. When I contacted them about the warranty , they told me that is covered by manufacturer warranty but they would not send me any details of how should I proceed further. How am I suppose to know who the f@$&!?@ made that blower. I asked them nicely couple of times but they would not return my emails.
I suppose this is another "Isellshitfrommymamagarage"type of company.
Ordered a stove/oven controller on Dec 5 2013. Nothing heard by 18 Dec so I chatted with "Jason". Basically it was "Oops" sorry bout that we'll send it right away. Note the date 18 Dec and xmas with no stove/oven now is our reality. Second person "greg" I chatted with (because there is no customer service or even a phone number to call) said essentially the same thing "Oops" thanxs UAP
Very Satisfied.Thanks for the very fast shipping and quality parts that you recently sent me , I had ordered two burner assemblies on a Monday night and they shipped out the next day , the price was great and parts fit perfectly on my commercial oven.
Whenever I try to call to check availability of a part (like their site says you can do) I get an automated lady telling me to leave a message, then hangs up on me. Is this site even real? Or just a scam?
RUDE employees and very OVERPRICED items. I would NEVER BELIEVE the positive reviews. I walked into the store in Beaverton and was treated very rudely and when I needed help identifying the exact part I needed (because I'm not an expert they are suppose to be) I was treated to more rudeness and reluctance to help. When I asked about the high price I was told "it's retail not wholesale" BUT it says wholesale on the advertising!!! Don't lie just because you jack up your prices. I could go on but basically I don't trust the business and I definitely do not believe the goods reviews written and I would never ever shop there again.
Extremely unsatisfied with this business. I brought in the original switch off my oven that I needed and they ordered (2) parts for me. When I received them it was obvious that they were the wrong parts, however, I was assured that they were the correct parts. When I hooked one up, I blew the circuit breaker in the house and smoked my stove. When I took the parts back and again showed them that they were not the correct parts, I was told that I just hooked the wires up wrong. They reimbused me for the undamaged part, but kept almost $5.00 stocking fee to put it back on the shelf. They refused to return my money for the one that smoked my stove. Don't do business with these people, it's obvious they don't know what they are doing or how to take care of their customers. I will never deal with them again!
I don't usualy review, but for this I had too because the negative reviews I read here really had me questioning whether or not I should go through this company, but they were great. There prices are FANTASTIC. Considerably lower than anything else I could find. It took me a while to get my part, but I selected ground shipping and I live in MA - They are located in OR. That is going to take a while. It can be misleading, because many larger companies automatically upgrading shipping over distances like that. I would not expect that from a company like this.
My part (an internal thermostat for my oven) was an exact factory match and worked perfectly. The best vote of confidence I can give is that I just placed a second order with this company and expect everything to go just as smoothly this time.
No company can please everyone but they sure did me! – This is a first rate company!! I ordered a glass cook top from UAP that was less than half the cost it would have been in Ontario Canada. I saved over $300.00 on this. I was going to order it from another online appliance parts company but got turned off by the bad reviews. Before ordering from UAP I did a Google street view and you can see their store. It's real not someone's home office. I called another appliance store in Beaverton that was listed in the yellow pages online and also a member of the local BBB and asked them about UAP and was told they were a good company. I called UAP 800 number before placing my online order to see if the phone actually was answered and it was. Based on all of that info and by placing a credit card order which you could always dispute with your credit card company if they never shipped the part I placed my order. When I ordered the part it was stated that it was back ordered but so was every other online parts supplier including a large name brand department store. After the 3 week estimated shipping date and still no part indicated as being shipped I called and spoke to Paul who said he would call the factory and check and return my phone call. The only negative thing I can say about UAP is that he did not call me back so I called the next day and spoke to Stephanie who told me the part was ready to ship. I got an email from UPS with a tracking number and it arrived exactly on time UPS ground from Oregon to NY for $10.00. and no sales tax!! UAP does not ship to Canada but I found a company in Buffalo that provides US addresses for only $5.00 per package. Google US addresses Niagara Falls. In Ontario this would have cost me over 2X what I paid for it online plus 13% tax. We drove the 1 hour to Buffalo today spent the day shopping on other good deals in the US and brought the stove top back and the border cop didn't even make us pay duty on it which would have been the 13% HST on the US price or about $40.00 which was bonus too. Thank you UAP!
If you are willing to wait a little bit, this is the place – First off, let me say that I was a little apprehensive about ordering from them because their price was substantially lower than all of the others I found in my search. However, after calling their 1-800 number and talking to a real person, I felt it was "worth the risk" -- despite some of the negative reviews I came across.
I ordered a front touch panel for a GE Profile range/oven that retails for $254.25 (according to www dot geappliances dot com -- part number WB29T10034). Universal Appliance Parts quoted me a little under $165 (plus shipping).
Prior to finding this place, one of the local parts suppliers quoted me $205. When I called that place back to see if they would come close to matching the price I found on the Internet, the lowest the rep told me he could go was $185 (plus tax, of course).
So, I went with this place instead. Note that my part was a special order, and consequently the site told me it would ship in 2-3 weeks.
I ordered the part on 10/21 and I received a shipping notification on 11/17. The part arrived on 11/22.
So it took 4 weeks to get the part, but I saved a non-trivial amount money in return for my patience (or, more accurately, my wife's patience).
The part was exactly the item I ordered and in new condition.
Would I order from them again? Absolutely.
They Did Fine By Me . . Happy Customer! – My washer agitator assy had given out . . and the thought of buyine a new washer for the better part of $500 or more wasn't appealing . . Universal Aplliance Parts had the best price bar none, for the part I needed. I spoke with customer service and they verified I was ordering the right part . . I placed the order and a few days later . . I'm back in business.
Thanks Universal Appliance Parts. I appreciate the help, good sharp pricing and reasonable shipping price.
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