19375 Mcloughlin Blvd, Gladstone, OR | Directions 9702745.380578 -122.606167
I called them at the last minute, scheduled an appointment, and they fixed the problem as promised. Can't ask for more than that.
Fast service, professional and courteous staff, and no-nonsense recommendations for future service needs.
Salesman Hale was polite and knowledgeable and low pressure. The trade in on my 11yr old vehicle was generous. the parts and service discount is significant.
My Saturday service appointment was a much better experience than previous weekday appointments. Tyson Nottingham was exceptional and the staff in the waiting area had coffee and popcorn available for customers. This is something that doesn't occur during the normal week. My Saturday visit was much more customer focused. Thank you!
My visit was just for routine maintenance but I was allowed to speak with the mechanic while the car was on the rack and answer my questions
Sales Associate was very easy to work with and accommodating. Hugo was supportive to both my needs and my sales representative. Tony was very kind, calm and informative. Tasney was very quick, efficient and explained important programs for the best interest for the consumer me. Overall I had a great experience.
Tyson and his service team and all the other service teams have given me
years of excellent service. They have always explained everything clearly. The Gladstone service department is very professional!
Roger did a fabulous job of making me feel comfortable in my purchase. He and Toyota of Gladstone worked with me to get me the monthly payment that worked best for me. I had the honor to be his first sale and will keep the tie as a reminder. I came in looking for a car for my specific needs and Roger had so much knowledge and helped me find a car that fit my needs. He was also very knowledgeable about the car I bought, showing me all the basics but also all the specifics for that car. He twice explained how everything worked so I would be comfortable. I noticed a problem with the hubcaps and he immediately worked out the problem so they could be replaced at no cost to me. I would definitely return to Roger at Toyota of Gladstone when I look for a car to purchase next time
I want to commend Rodell on his professionalism and service. I have bought many new cars in my life and have always...always...dreaded the negotiation process. Rodell and his manager Joe were pleasant and curteous throughout. Additionally, one of the things I hate most when buying a car is the high pressure sales pitch for 'under-coating', 'extended warrenty', etc. While on our test drive, I informed Rodell that I was interested in a car but would not be interested and did not want to hear the pitch for the extras. This is the first time...the FIRST TIME... that a salesman and his/her manager honored that request. THANK YOU GENTLEMEN. To whomever reads this, rest assured that I have never written one of these pieces, even though I am always asked to. This is the first time that buying a car was a relatively pleasant experience. One more thing, the guy who did my paperwork was definetly the fastest at filling out the forms. I think my last purchase (Honda) took an hour. This guy took about 10 minutes. Again, give Rondell kudos for a job well done.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Toyota-Gladstone on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.