1631 Southshore Blvd, Lake Oswego, OR | Directions 9703445.407069 -122.676986
Neighborhoods: McVey - South Shore
DON'T GO!!! I made the huge mistake of taking my car here to replace the struts. The estimate was low - I should have guessed they had no idea what they were doing. When I got the car back the new struts started making a clunking/rattling sound, so I took it back. The lead mechanic was cold and rude and took it for a drive (in which I insisted on going with him so I could witness him hearing the noise). The noise was obvious, but he was reluctant to acknowledge it at first - I thought this to be very rude.
He took it back to the garage and put it on the rack and checked it out and said that the bearings needed replacing. I was appalled, as that is usually done at the same time as the strut replacement. When I took it to Les Schwab earlier for an estimate, their's included the bearing plate replacement.
So the idiot squirted some oil on the worn bearings and sent me on my way. It still clunks as loud as ever and the suspension is horrible. What a waste of time and money!!!
These people are probably only good for changing hoses, belts and tires in an emergency. Otherwise, don't waste your time - take you car to a real mechanic.
my first experience with them they rebuilt my transmission. after they rebuilt it the gears ground horribly whenever I shifted. the lead mechanic mark proceeded to tell me that I shouldn't drive it like a race car driver and it was normal behavior. wouldn't even take a second look. $1,200 wasted.
second experience I made the mistake of returning there as it is the only mechanic shop nearby I thought for a quick fix for jumpiness in acceleration.The head mechanic Mark again was the one that ended up looking at my car was very short with me, charged me $85 service fee to change a $15 fuel filter that was not the problem and sent me packing with no resolution whatsoever. upon calling them again when realizing the problem had not been fixed Mark pointed the finger at everything but himself. Didn't even check basic causes such as fuel pressure or fuel injectors (known issues from ford) and refused to do so upon return. If they worked as much as they B*S-ed they would have found out and fixed it by now.
save yourself time and lots of money and stress by not going to these crooks and just go to a dealership instead.
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