17050 Pilkington Rd Ste 210, Lake Oswego, OR | Directions 9703545.401813 -122.733451
Anna's was amazing! I meet at both locations with Anna herself and she and everyone there went above and beyond to help me find my perfect gown. Although i did not buy my dress from there felt compelled to leave a awesome review. So, thank you Anna's for making my first gown shopping experience one to remember.
Bridesmaid appointments are only accepted during the weekdays. It makes it hard for those who work and are in the bridal party. They have waited 3 weeks to cash my check. The wedding that I was in is over. I called to let them know it that it is unacceptable to hold a check for 3 weeks and the front desk person said she told Anna and Anna said she would try to cash it this week. It is poor business to hold someone’s check! They tried to charge me for the hem of the dress and they only did the front of the dress. Poor customer service!!!
After a lengthy and unsuccessful search for the "perfect" wedding gown, the journey came to an end when I stepped into Anna's Bridal Boutique.
I had written a list of specifications that I handed over to my skilled sales associate Katie. She presented me with several selections to try that were all stunning but in the end, the dress of my dreams was one that she found and suggested I try.
Before I made my final decision to order my dress, I made a second trip back to the shop. When Katie wasn't working, Kaz efficiently stepped right in for her and sweetly assisted me in trying the dress one more time.
Next, appearing on the scene was Anna, the Fairy Godmother, who is the Master of fitting the dress and making it into the Bride's own princess gown.
It's not enough to just have the most beautiful dresses at a Bridal Salon, you need to have fantastic customer service and Anna's Bridal Shop has the whole package.
I highly recommend any bride-to-be to stop by and see Anna and her expert staff to find your special dress for your special day.
PLEASE PLEASE PLEASE don't go to this store! Anna is rude and intimidating! I brought a dress in to be fitted that I had bought somewhere else and when they found that out they started treating me like I was white trash. They took my dress in too much in the back and the front was still too big. She charged me $350 dollars to pick my dress up UNFINISHED. When my mother asked about the condition of my dress, Anna asked if I was a "swimmer" due to my large muscular back, to get herself off the hook. I didn't gain a pound! In fact, I have had three back surgeries, so back muscles are one thing that I don't have. We later found out that her normal seamstress was out of town through the grapevine, which is why my dress was butchered! Anna never accepted any responsibility and when we put a stop payment on the check, she called angry and said "I never should have dealt with you from the beginning!" If you want pictures, I have them. I have documented everything. I took my dress to another shop and they said "Honey, I am so sorry for what happened to you! We have to reconstruct the whole back of the dress!" They said they had customers bring in dresses from Anna's that they had to fix in the past. They showed me where beads were falling off and seams were ripped. Anna didn't want to do anything that I asked. I asked her to put cap sleeves on and she said it was impossible. Funny, because the next place I took it they were more than happy to find a way. If you don't have a strong personality, don't go there, because she will steamroll over you, and if you want to be a thrifty bride, she will treat you like dirt. If I could subtract one more star from this score, I would. This experience was a nightmare. On the bright side, if you're having your wedding dress fitted, go to 333 S State St Ste K Lake Oswego, OR. Phone: 503-636-3454 They are kind, sweet, and experienced.
Anna is Awesome!! – I went to Anna's to get my dress altered. She is amazing. I absolutely love what she did to my dress. She did everything I asked for and more. I am so happy I chose to go to Anna to get my dress altered. Everyone was very friendly and helpful. I recommend her to everyone.
Thank you, Anna! – First of all, can I just say that I got choked up when I had to leave Anna after picking my dress up this afternoon. I had a wonderful experience here and I couldn't be happier with the way my dress turned out. They were very helpful when I asked to order a dress they did not have in the shop. Then, I got even better service with my alterations. Every time I came in I felt welcome and beautiful. Anna is so sweet and candid. She works extremely hard to make sure you feel perfect in your dress. Thank you, Anna, and all the staff at Anna's Bridal, for making an experience I was initially terrified of, something to smile about :) I can't wait to wear it in two weeks!!!
Brides Beware – The selection process was wonderful. But after we had paid and ordered the dress it was all over! I was crushed. During fittings (we had an appointment) were kept waiting while Anna flittered around to anyone that came in while we were kept waiting . My daughter's dress was not finished when we came to pick it up 2 days before the wedding. Nothing had been done to it since our last fitting. We had to make an extra trip from out of town to pick it up the day before the wedding and were told then, for the first time it needed to be cleaned and pressed for additional costs. The day of the wedding I noticed- Sequins on seams that had been let out were falling off. Bodice/neckline was "altered" by a single basting stitch and still puckered.
Anna's Bridal- The best! – I went to Anna's Bridal for my wedding gown and was extremely pleased with the entire experience. I checked out other bridal shops and didn't get the one on one attention I got from Anna. She was very easy to work with and understood what I was looking for. The selection is enormous and they have a wide variety of price ranges for all different types of dresses.
I highly recommend Anna's Bridal to anyone, because you'll feel like the staff really cares about you and wants the best dress for you.
We loved it! – I purchased my dress from Anna's in 2004, at their former location and had a great experience. In fact, I found a dress that I adored on their sale rack and Anna made it fit me just right. I was having a hard time finding bridesmaid dresses that I wanted, so I found a perfect fabric and Anna made all 7 dresses! We had such a great experience that we visited their new (current) location for my sister's wedding and found her dress and bridesmaid dresses there too. Everything was great and all of the dresses fit PERFECTLY!!
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