4543 Se Tualatin Valley Hwy, Hillsboro, OR | Directions 9712345.501368 -122.935960
Monday - Saturday 8:00am to 5:00pm
Provided by CityGrid
Rick's Custom Fencing & Decking has provided the highest quality fence& decking materials to its Oregon and Washington customers. Our fencing experts are available to help homeowners and businesses select the right design and materials for any fence, deck or outdoor landscaping project.
We recently moved here from out of state and bought a home that needed a fence put up for our dogs. Rick's was extremely responsive and worked over the weekend at no extra cost to get the job done by the time we moved in. all the installers were professional and did quality work. I would highly recommend Ricks to anyone.
If you screw up a job, don't blame the customer, and don't focus on covering yourself with the Contractor's Board. Just pay what it costs to have it fixed, and move on. The bad PR you get from digging your feet in isn't worth it.
We needed emergency work done after the wind storm. The company was responsive and scheduled within 48 hours. David Robert showed up on time, worked efficiently, completed the job and cleaned the site. I was very pleased with his work.
stay away. expensive deck that started falling apart the first year.
David Robert's crew came out and did a fence and a deck for us. They were fantastic, on-time, cleaned up, and both came out better than expected. They are a friendly and hard working crew! Perfect!
I hate to be That Guy but this was ridicules!
Let me first tell you what occurred. My fence was crushed do to a man made disaster. An insurance company was contacted and they called up Rick's Custom Fencing & Decking for a quote to rebuild my entire fence and gate. My first stop was here and I did not see anything negative on here so I thought, maybe I am in the clear, WRONG!
They did the work while I was at work in the middle of the day, which was nice. However the next morning when I went outside to look at the fence. The top was level which was nice. I noticed the wood had knots on the planks I have never seen those on fences before in my life. I thought that was a bit strange, but I figured they knew what they were doing. Upon further inspection of the fence they used STAPLES to attach the boards to the 2X4. Now I don't build fences for a living but I find it quite strange that you would use staples on a fence.
I went to check the gate and when I opened it scrapped against my window frame that was sticking out a few inches from my house. I thought hmm maybe the know this and they needed to get parts to fix this. However they never came back. Now I have a gate that I can not open it without damaging my house. I never received any paper work that told me that they were done. When I contacted that insurance company to have them send back out to fix this they said it was done, yet I never signed off on anything or agreed that it was completed.
I took the time to find another company who builds fences come out and take a look. Lucky me they did not have any poor reviews on this this website. When the contractor came out he was blown away with the poorly done fence. He then told me they used #3 Cedar boards one of the cheapest you can buy. The sections of the fence are too wide apart (they go up to 9ft- the standard is 8ft Max). That staples should never been used, and that this would lead to the boards falling out fairly soon, and that I would have to nail them back in. The 2x4 that was attached to my house was screwed in without weather proofing chalk or anything to protect my house, IE they compromises the structural integrity of my house. The main fence posts (the ones that stick in the ground) they did not use cement to seal it to the ground and thus this will lead to board rot and the entire fence post being replaced at some point in time.
They built the cheapest fence and cut all corners possible to make as much money as possible yeah it was an insurance claim but that doesn't mean you should take advantage of the situation to fill your pockets full of money. Would I tell people to use this company to anyone? Hell no, what makes me more mad is they claimed the job was done. I don't know if any other Ricks custom fencing is like this but this one left a bad taste in my mouth and I would advise you to not use them. In the end yes the fence was done but they screwed me over and I did not even get a steak dinner!
First and foremost I want to apologize and say that I'm truly sorry if this was your experience with Rick's Fencing. Our company motto is "We Guarantee Happy Customers" and we do.
'Nick' with so many good reviews, your negative post stuck out like a sore thumb; I'd like to have the opportunity to make it right. If you will kindly contact me at 503-640-7830 ext 515, I will personally see to it that your fence is re-built to your satisfaction. As it is with any of our valued customers, if you are not completely satisfied with your experience, all you need to do is let me know I will do everything possible to make it right.
Rick's Fencing has been in business for 32 years, and for over 16 of those years I have personally done everything possible to be sure that every customer that I get to deal with has a great experience. On the rare occasion we are informed of an unhappy customer, we move quickly to correct the situation.
(503) 648-7830 ext. 515
I absolutely would refer Rick's Fencing in Hillsboro to my friends for work. I would also suggest that they ask for Ron at Ricks to supervise their job. He was efficient and easy to work with.
Kudos goes out to Rick's Custom Fencing. Ron and Jeremy showed up punctual and preformed their work in a major rainstorm. Thought for sure, I was going to get a call for a reschedule. Thanks a bunch! Looks Great!!
Thanks go out to Ron and Jeremy at Rick's Custom Fencing for the work they preformed awhile back. I will defiantly be a returning customer if I need any additional work preformed.
Great job guys, I can't believe the fence that Ron and Jeremy put up a while back went in so fast and easy, and looks wonderfull. A couple of real nice fellas. These two are a keepers for sure Rick. Thanks Again
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