2490 Old Middlefield Way, Mountain View, CA | Directions 9404337.414955 -122.099801
Tue - Wed, 9am - 6pm; Thu, 9am - 6:30pm; Fri, 9am - 6pm; Sat, 9am - 5pm; Sun - Mon, closed
Inadequate after sales service and support – Don't expect after sales service and support at this dealership.
I experienced chronic problems with service quality issues on the new K1200S I purchased and defects with parts and accessories I purchased at the same time. In the end they refused to address the issues satisfactorily. I expected a better customer experience from a BMW dealer!
Try San Jose BMW instead, I have since found a much more cooperative tone at that BMW dealership.
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