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Florists >Gifford's Flowers
704 Sw Jefferson St, Portland, OR | Directions 9720145.515381 -122.681906
Neighborhoods: Neighbors West - Northwest, Downtown
Awesome Service – Yesterday I remembered that it was my sister's birthday. I call Giffords Flowers around 4 pm and asked if there was any way they could still deliver a bouquet . Not only could they deliver, they created a gorgeous bouquet. My sister was thrilled. Way to save the day.
"Stunning" – I ordered an anniversary bouquet for my wife from Gifford's. She absolutely "loved" it. I was not sure what I wanted and they had me look on their web site for ideas which helped me get exactly what I wanted. They were great to deal with and I will be using them again in the future.
My Favorite Portland Flower Shop – This is my favorite flower shop in Portland. They have an amazing selection of Flowers. People are always taking photos of their outdoor display of flowers. It brightens my day every time I pass by the shop. Everyone is very friendly . I purchased single flowers and have also ordered arrangements here and have been very happy . I highly recommend this shop.
Do you value customer service? – Tried to order a flower arrangement for sameday service, but was out material to fill the order. Agreed to wait one day for delivery of what was ordered. Upon delivery, the vase the flower arrangement was in, was broken and leaking water all over. After a call to the store it was then picked up and returned to be "fixed". The next delivery was received minus some material that is shown to be in the picture and was included in the first delivery. Again a call was made in disappointment to the store to explain the situation. A small credit was offered, compared to what was spent, in compensation.
I understand things happen, but what makes a company great is how they handle those situations when they come up. I believe customer service is huge in this economy. Think twice before spending your money here.
The arrangement the customer ordered of Bird's of Paradise is in a very tall pedestal vase. What we believe happened is that the pedestal stem snapped upon being lifted from the delivery box. We picked up the broken vase and flowers and replaced them with a new arrangement. The customer then called to say the colored crystals were missing in the bottom on the second arrangement's vase. We offered to bring the crystals and put them in the vase for her. She choose not to do this. Instead we credited the customers credit card for $25.00. On Monday morning we sent the customer the missing crystals, a Gifford 's Flowers gift certificate for another $25, some Moonstruck chocolates along with a hand-written apology.
Having a vase break is very scary and we are deeply sorry about that . We are also in the process of discussing how to prevent this from ever happening again including possibly removing this arrangement from our web site.
Stunning arrangement, amazing value – I have had nothing but spectacular results from using Gifford's flowers. Carnations are my mother's favorite flower. So I requested a large vase of them be delivered to her on her birthday. What resulted was beyond my wildest expectation. A vase bursting with 50 carnations in two colors of pink as well as some other accenting flowers and greens was delivered to her office. Rather than leaving the flowers with security, one of the owners personally waited in the building lobby until she was able to come down and pick them up herself. He even wished her a happy birthday.
Since then I have used Gifford's to send my girlfriend flowers on several occasions. Each time she tells me she is emberassed because of the attention they bring, being so unique and beautiful.
Gifford's customer service is uniquely friendly and knowledgeable. I reccomend them without reservation.
love their arrangements – everytime I receive a bouquet delivery from giffords I am impressed! never ordered myself, but would recommend to anyone looking for a florist.
great staff, flowers – the girls at the shop are great! i come in on a regular basis and get my flowers ,every time i am greeted with a friendly smile and leave with a beautiful arrangement,
Highly Recommend This Florist – I was impressed with this florist's web site and found the exact arrangement that I wanted to order for a grand opening of a friend's business. I called the florist since it was late in the day and I was afraid they would not be able to deliver the arrangement that same day. They said that they could deliver the arrangement within the hour. My friend loved the flowers and sent me a photo of the arrangement. It was just as I ordered. I have since ordered several other arrangements from Gifford's and been very pleased. I would Highly Recommend Gifford's for their breath of designs and exceptional service. .
My favorite Florist – Their selection of flowers go way beyond the familiar selection found at other florists. I also like how they support local growers. Every morning on my way to work I see the people at Gifford's buying flowers from people who pull up to the shop with their pick-up trucks full of fresh cut flowers. I've never been disappointed with any of the flowers I bought there or arrangements I've sent.
Best quality, Best Service – Gifford's always has the product I want, service with a smile and never lets me down - I can always count on them to make me look good with my clients, family and friends. There new shop is fantastic!
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