Shopping >Camera World
400 Sw 6th Ave. & Washington St., Portland, OR | Directions 9720445.520407 -122.677891
Neighborhoods: Downtown, Neighbors West - Northwest
Camera World"s staff does a great job answering questions and showing how to hands on. My go to store for quality Nikon products, and advice on how to make use of all the newest technogly.
Great, low pressure service – I reviewed the highest rated cameras on CNET and walked in with a list of four cameras to review. Geoffrey said hello as soon as I walked in the store, had three of the cameras in stock, and explained the differences in each. He was very knowledgable, low pressure, and patient. I bought a camera, and would recommend this store again.
For the past 15 years, they have been GREAT! – I moved to Portland in 1994, and have tried many photo places. Camera world has the best prints, and their sales department is pretty good as well. When I want a piece of equipment, I go on-line, and bring Camera World the cheapest price--they have always matched it.
Some things to note:
Their printer auto-corrects. If you ask them to, they will disable the auto correction.
The RitzPix dot com engine is necessary for Camera World's on-line print service. It isn't great, but it works.
Finally, use their digiprint cards. These save me a FORTUNE every year, and I don't think they ever expire. Digiprint cards are pre-paid photo cards. If a print normally costs 30 cents, using the prepaid digicard, it drops it to 19 cents or so. I use it primarily for 5X7 prints, which again, saves me a fortune.
Mixed Bag – I found that Camera World had on-again off-again service. Sometimes you get someone really nice, who is willing to go the extra mile.
Other times, you are little more than your latest photo order number. I guess they serve a useful purpose, but I've found better service elsewhere.
Go to ProPhoto Supply Instead – I drove 6 hr. to get to Portland with a stop at Camera World on my list. I needed to replace a camera, but hadn't 100% chosen which camera I wanted to buy. The Nikon salesman was rude and acted like I should have walked in, pointed to the camera I wanted, and bought it. "What do you want?" and wouldn't even attempt to show me some service. I tried to tell him I needed to SEE some cameras, DIDN'T know what I wanted yet, WAS going to purchase, and PLEASE help me because I drove 6 hours to shop at THIS store. I finally gave up and left, though I tried very hard to get some service. This has happened to me in the past at this store. This time I had enough. Never again will I attempt to purchase at this business.
Premier Photo Shop in Portland from Pros to Beginners – I have found a premier retailer at Camera World. I read the other reviews on this site and was uncertain on what to expect. I knew what I wanted, but I wanted sales advice to ensure I was not overlooking anything. The mega chains typically do not hire photo professionals who know the gear they are recommending.
I was pleasantly surprised when I walked through the door and the sales associate listened to my needs and wish list. He quickly assured me my non-CPU Nikon glass would still be handy if properly configured on Nikon?s newest digital SLRs. He then recommend I use the new CPU professional glass to fully take advantage on the new Nikon D300.
I walked out of the store with several giveaway perks I did not know about (lens filter, printer, memory card, and photo classes). The customer service was excellent and helpful. Parking is no problem since Camera World will validate your parking at the nearby garages.
Camera World has earned my respect and I look forward to buying my next Nikon body and glass from them. Thanks John...
Maybe they've shaped up? – I crashed two cameras in the last three years, so I started
using them because they are the only place I know of to offer
unconditional damage insurance. (Real insurance, not the cr*p they
try to push at most electronic stores.) You pay more for the equipment
than you would online or maybe even other retailers, but for me the option
to be covered is worth it given what I put my equipment through. Maybe I've
just been lucky, but I always get good customer service. Haven't seen
the behavior described by the other reviews. In fact, they have bent the rules on two occasions
to help me out on manufacture returns (I haven't had to use their insurance yet, but
have no reason to expect that they wouldn't come through on it.)
They are a little biased towards their personal brand preference,
which is something I can overlook as most camera salespeople who are actually knowledgeable
tend to be gearheaded, and thus inevitably opinionated. The few dudes I have
talked to have had no problem admitting what their biases are, and admitting
to what items are in fact overpriced. (Not like they don't know what things go for
online, too.) Yep, parking su*ks; it's downtown, what do you expect? If parking is
an issue, just scrap it and go to Wal Mart. You could land a jet in their lot.
PS Sorry, cr*p and su*ks are apparently inappropriate enough to alarm the software.
Maybe c-r-a- p s-u-c- k- s works? (sorry gramma)
Really messed up the job – Messed it up with no offer of a refund, no apologies except a insincere, "sorry about that". lied about how bad the issue was....man. I won't ever use them again.
fulll information promptly available – After reading the reviews I almost didn't go to Camera World. I am so glad I did. The service was not as described by other reviewers. I did wait a few minutes, but I got complete information to all my questions with a phone number and name to call to get more. I was subtly discouraged from buying now as the product with the features I want is coming out later. This was true even though I would be purchasing on the islands instead of a mainland store. I was very pleased with the information I got, the thoroughness of the explanations, and the integrity of the salesperson.
User review by ddrinkwa – It is so dissapointing to see one of Portland's great stores bought out and go down the tubes. The sales people here are rude, misleading, and act like you are bothering them with your presence. The prices are significantly higher than other stores as well. The combination of high prices and poor service make for a very dissapointing experience.
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