Portland >Musical Instruments >
Guitars >Apple Music Co Inc
225 SW 1ST Ave, Portland, OR | Directions 9720445.520758 -122.672124
Neighborhoods: Neighbors West - Northwest, Old Town - Chinatown
So bad! The person in drums (Guy) has no heart in his job. He doesn't know about the products, he doesn't want to help you if you have a simple question a little before closing time (they're still open!), and he just has a consistent sense of *not caring* anytime you come in. It's so bad. And annoying. I am not going there anymore, sadly. There used to be some really good employees there.. (Lou in drums and another guy in pro audio that i forgot his name *UGH* he was so good though! very friendly, cool, helpful, and knowledgable). They're basically lowering in quality. Cheaper labor.. but hey.. makes it a worse store. So that sucks for them. Also, they don't let you try out stuff nearly as much as other better stores such as Guitar Center. They want everything quiet and untouched basically haha. Kind of hard to do in a drum department sometimes, at least. :(
Worst music store ever! Worst customer service I've ever seen! Staff was the rudest I've ever seen. They wouldn't let me try anything without showing them cash first. I've been to NYC pawn shops that were less offensive than these creeps. My advice would be to shop somewhere else. I ended up buying a $2200 guitar across the river at Portland Music. Avoid Apple Music at all costs!
I say hi you say ... nothing? – I came in with a friend who I talked into buying a theremin today because I wanted to buy a new amp and get a tuner. The attitude of the store employees was so bad that I didn't get either. Don't know what your problem is guys, I just wanted to spend money at your store. Never going back.
Best Music Store Ever! – Very impressive store...3 stores next to each other! Electric guitars, drums and a separate store for acoustic guitars. We were impressed with the friendliness of the staff, the amazing inventory and the low prices. When you walk into the place you are overwhelmed by the sheer number of guitars and amps they have. We were grateful that the person who greeted us Frank, gave us a few minutes to take it all in. He asked us what we were looking for (my daughter is just a beginner) and showed us real quality instruments in our price range. He showed us how everything worked, patiently answered our many questions and even taught my daughter a few basic chords on the guitar. He introduced us to the owner and other staff and they were very welcoming and assured us of their willingness to help us anytime we needed it.
This is the very best music store we have ever been in and we are recommending them to our family and friends.
One of the worst in Portland – Only worthwhile if you know someone at the store.
Not a place for Drums apparently – When I am looking for something I will call around to the local stores and see if they have it before I go the internet route. It seems every time I call Apple's Drum shop the guy that answers is always just putting in an order and can get it for me but they never have anything in stock. That and the few times I have called I have been told the clerk is busy and he will call me back. Upside is they call you back when they can but downside again is not having the items in stock i am looking for. That and parking is a BITCH to get to this place!! Take the MAX if you go - stop right there.
Very good store – Well being a beginner I have been going around to different stores to find the best gear for me. I came to apple just to price guitars and amps as I had my budget set and an idea of what to get. After just walking in the door a salesperson, I think his name was frank, asked if I needed any help or had questions. I told him I was a beginner and was looking for advice on the best set up for what I was going to be playing. He then asked about my budget... I told him around $200-$250 for just the guitar. He asked about music style and brand(s) of guitars. I told him and he took me over to an ESP M-50... right in my price range at $209 (guitar center does not have it) and showed me all the features on it. He then showed me decent amps that were not too costly and ran down the list of essential gear like a softshell case, etc. Then we got into a
discussion about music and bands, he even gave me the name of a local band to check out their music thats on myspace... they were very good. I will certainly be returning once I have the cash to drop on my gear, I don't know why they are rated so low as I found them to be very knowledgeable about the stuff they sell and very helpful.
Good (if they know you) – The first time I went to Apple Music, the employees seemed a bit cheesy and not wanting to help me a lot. I thought the store was so-so, but I liked Showcase Music better. Then I went out looking for a new guitar with a friend who used to work at Apple and knows all the guys there. They then completely valued me and helped me out all they could. Their prices were fair and the guys working in the acoustic shop all remembered me. I've now spent close to $3500 in there and have been fine when the things I've purchased there need repairs. They do it quickly there and then, tell me what they did, don't charge me, and let me play what I want. So when I was having my main electric repaired there, I checked out some acoustics. I'm not a big acoustic player, don't know a whole ton about them, but I needed one. Apple's staff knew about everything they had in stock and helped me out to soon make a $2000 purchase. This is THE place to go for Epiphone and Gibson electrics and acoustics. They have a few Fenders (used) from time to time, but a good place to go for a good Fender selection with a good staff is Showcase Music. Try to befriend Apple's employees if you want to be taken seriously. Otherwise, you won't like this store. But if you are serious and they know you, it's a GREAT store.
A great surprise... – Well, I'm glad I didn't run into any of the "rude" guys at Apple Music! Because of these reviews, I went in there thinking I'd be made a fool of... quite the opposite. I'm not rich; I'm not extremely knowledgable about guitars; I'm not an incredible musician. I received excellent service. They have a NO refund/return policy (hate that), which devastated me after my 1st purchase there (I didn't like what I had chosen). I called the person that sold it to me (he gave me his business card with his cell phone #) the evening I bought it... he told me no worries, we'll find you something. What a relief. I went in the following week and special ordered a guitar. I've had it for 2 weeks and I love it. He went well out of his way to help me and I spent hours in the small store at least twice. The man knows guitars and if you're looking, I'd suggest you go! Pricing was great, too... they don't want to lose sales to internet pricing and chain stores, so I got a good deal: a $930 guitar for $650. I've been looking for a long time, so I know that their prices are fair. Very satisfied!
rude, uncomfortable – staff was rude. there was one guy who didnt tick me off. staff watched me like a HAWK when i was trying anything out making it impossible for me to feel comfortable and focus on the instrument.
treated other customers the same way. dont go here. i left and went to portland musics acoustic store. the staff was amazingly helpful. they entertained an hour of various questions and pulled two capos out of packaging to let me try them and shrugged it off like it was nothing.
this time i bought a pair of strings and left but i will gaurantee you when im looking for a new acoustic i will be buying it from portland music not apple.
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