Portland >Norris & Stevens
621 SW Morrison Suite 800, Portland, OR | Directions 9720545.51918 -122.67906
M-F 8am-5:30pm, Sa-Su Closed
Neighborhoods: Neighbors West - Northwest, Downtown
Stay away from Norris and Stevens Brittany Crossing Apartments. We have lived here for almost 4 years, The previous landlords that we had STOLE almost 2800.00 from my family. We had the money order receipts to show that we had paid our rent, but the asset managers joe and brett said we were liars.
We have seen people out in front of our apartment selling there prescription narcotic pills, we have had to call the police numerous times because of ongoing problems with neighbors guests. The managers have said consisitantly if there not on the lease theres nothing we can do about them.
I have a neighbor whos fuse box needed to be shut off by the electrian because it was a FIRE Hazard they told her that it could go up in flames at any time. The manager and asset manager told them they were looking for someone to fix it cheap. They did not care about the fact it could cause a fire and kill people.
We have been without hot water several times, and had our stove broken for a month and had to use others stoves to cook for my children. We have paid our rent late several times, but we have not had police out here for my family, nor do we cause problems for our neighbors. We are quiet and keep to ourselves.
There on site managers are unprofessional my child caught our on sight manager talking to my downstairs neighbor about how the upstairs neighbors were being evicted so it would be quiet and there would not be kids running up and down the stairs.
DO NOT RENT FROM NORRIS AND STEVENS THERE CROOKS AND DO NOT FIX STUFF WHEN YOU FILL OUT A MAINTANCE REQUEST THEY WILL FIX IT WHEN THEY FEEL LIKE IT.
DO NOT RENT FROM NORRIS & STEVENS! I currently rent from them at Kimberly West Apts in Beaverton and am trying to move out. I'm hoping I can afford to move out by the end of 2013. Their on-site management teams are horrible. They harass people about parking in visitor parking spots while ignoring the drug dealing, the drunk guy who sleeps next to his car in his parking spot, groups of people handing out all hours of the night in the parking lot, leaning on other residents vehicles, hanging right outside people's front windows, people smoking pot outside, drinking in the parking lot, weeknight parties until 2:30am, constant broken washer and driers, disgustingly dirty laundry rooms, garbage all over the property, kids playing soccer and football in the parking lot and hitting people's vehicles.
They really need to focus on the important things first and stop harassing the tenants who are quiet and follow the rules. This is the nosiest, craziest place I've lived and I can't move out fast enough. After reading the reviews here I am afraid I won't get my deposit back. I am going to take A LOT of photos before my walk through. I will avoid any property owned my Norris and Stevens after I finally move out of this ghetto.
I myself and dealing with a similar situation. I moved in Jan 2013 and everything seemed fine, Manager is nice. However I noticed there were an extra set of turn off valves underneath my bathroom sink, I informed her those where still there before i moved in. A couple of weeks into my month to month lease go by and I notice my bathroom sink is leaking as well as the kitchen sink. I informed her 2 weeks after I moved in but the maintenence guy said that he did not see any leaks and will try to tighten the pipes up, he blew me off as if he was used to people talking about the pips. Now I cant soak my dishes in the kitchen sink or else there will be water coming out of the pipes and base of sink. I have to keep a bowl and towel under my sinks because I am not one to keep bother the manager about it but she is fully aware of it, now I have two children ages 3 and 5 and still in potty training mode, 7 months go by and my child forgets to turn water off completely in bathroom in middle of night, Im sleep and to my surprise, there's water coming from the pipes in my bathroom, neighbors downstairs had water coming from light fixture and i feel bad, however manager should of gotten those pipes/sinks replaces when I kept telling her from the start. I can't deal with the stress anymore but I it's the companies duty to ensure that each rental is safe, this is clearly poor workmanship and I am not going to be held responsible for this.
Do NOT I repeat NOT rent from any apartments from this company. They have horrible managers, who do not do any repairs in individual units or on the property. They did not used to be so bad so I don't know what has happened in the last 5-6 years but something did. Their properties look horrible - no money put into them at all. Rent from them at your own risk. Seriously.
Never rent @ Pointe West Apts!!!! Another of Norris & Stevens properties in Milwaukie, OR. The water pipes are always breaking & water is shut off all the time, sometimes with as little as 2 hours notice!! They love giving out 30 day No Cause evictions and most of the tenants are afraid to open their front door because there may be a notice taped to it! They waited just before summer in 2012 to tell the tenants that they could no longer have window air conditioner units, because it dosen't look nice! They didn't even care if you had a doctor's note saying it could be dangerous!! My advice, if you care, is NEVER, EVER rent at ANY Norris & Stevens properties!!
I spent 6 months at Devonshire CT in Salem. We received death threats, breaking and entering and burglary, harrassment walking in and out of our apt, by the managers son. He had access to the keys for every apt. We tried to contact Norris and Stevens but could never get a call back. Now they are requesting we pay for repairs of things that we requested maintenance fix when we moved in
They are Horrible! i had problems with the onside management at downing hills they were racist and treated everyone horribly so many people who live there also regretting moving in! I also dealt with Caron Harter in the norris and stevens office in portland she is one of the rudest people ive ever spoken to in my life! They also charged me 1500.00 when i moved out for cleaning and shampooing. which took my 500 deposit and left me owing 1000! i was supposed to get a free shampoo every yr i lived their but i guess that doesnt count for anything! I will NEVER rent from this company EVER again!
This is the worse company ever!!!! I wish I would have read the reviews before I rented my apartment from them. For a 3-month lease they took all of my security deposit for things like general cleaning and cleaning blinds, I am a clean freak and had to clean the apartment when I moved in because it was gross. Now they are charing me for unpaid rent because I gave notice that I would leave at the end of my three month 10 days before actually signing the lease, which according to them makes my notice invalid. To top it off the lady I was dealing with was a bitch the entire time. I should have noticed all the bad reviews they got and stayed away.
Norris & Stevens is probably OK. It is the pathetic managers like at Rose Park in Salem Oregon that are sicking! :)
I to am a manager and from my view point NORRIS & STEVENS is a great company to work for as well as manage apartment homes. I was a resident first before coming on board as a manager. There are always two sides to a story. I have has residents who were difficult and no matter what I did they were not pleased. But we always ended on a friendly note.
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