Portland >Investments > Norris & Stevens
621 Sw Morrison St Ste 800, Portland, OR | Directions 9720545.519242 -122.679108
Monday - Friday
8:00am - 5:30pm
Neighborhoods: Downtown, Neighbors West - Northwest
Worst place ever. The managers don't care. They tell you what you want to hear about things getting done. With a fake smile.
Norris & Stevens is an awful company. Stay away. I worked for them and upon giving our 30 day notice to end employment they "fired" us and locked us out of our apartment to cover their butts for the owners. seeking legal help!
N & S are crooks! Don't rent from them! – I rented from a N & S apt. complex in Albany, OR. It was fairly clean and a pretty decent price. Leaving abuse, I had to find something for me and the kid, and this place was in decent shape compared to others. When I first moved in, the mgrs. (a young married couple w/sm. child) were friendly and did a good job caring for the place, but made it a point to allow us to live our lives w/o being nosy.
After they bought a house and moved, everything went to h***!!!!!!!!! The new managers were real s***s! I was moving and HAD GIVEN NOTICE ( the required 30-day notice). They posted eviction notice and I ended up in court. Then, the managers had the balls to demand another $100. Plus, despite the notes (of prev. damage and dirt) on the inspection form WHEN I HAD MOVED IN, I was charged for repairs that I had no clue what they were. Plus, while there, rent went up, cable provided "with rent" went by the way-side. Walls are kleenex and spit.
Of course the managers will claim that they're a great company to work for.... why would they want to bite the hand that feeds 'em...especially in this p-poor job market?!!! But unless you want to get really screwed in the most painful way, you should avoid any place run by these guys, if you can.
KIMBERLEY APTS. HAS DRUG DEALERS – This complex is the one that Norris & Stevens cares the least about. The on-site management must be powerless. All she does is place notices on doors about parking in the guest spots. An still she is ignored. The same tenants that own several cars take up the guest spots and their own. She does nothing. tenants allow their friends to come in the complex and use the laundry facilities. You have families of 8+ in 2bedrooms apts. Children play in the parking lot area running in & out and between cars. This is not the place for children to play. Yet, nothing has improved. Norris & Stevens need to screen the tenants better.
Proud of Norris and Stevens – Proudly, I am an On Site manager for Norris and Stevens; when I read these reviews I was completely shocked. Norris and Stevens from my vantage point is a good and fair company, that always holds true to the laws that govern it .There will always be a resident,or in most cases an ex resident that feels he or she has been mistreated; in a company that manages many apartment communities, with hundreds of residents, to hear of only a few disgruntled people is a good thing. Norris and Stevens is in the business to recruit good managers to manage professionally ( which is where the relationship with happy residents is created). If you are lucky enough to be living in an apartment community where Norris and Stevens is taking over as the Property management company, in short time you will see the positive benefits of their management team working for you.
Shorewood Terrace Apartments – I've been working for Norris & Stevens for almost three years now and I've never seen a more professional management company, so I have to take all these rabid reviews with a serious grain of salt. I don't believe any of their asset managers would put up with anything close to the levels of incompetence described here. But don't take my word for it, come check out the complex I manage - the Shorewood Terrace Apartment community in Downtown Milwaukie. Pardon the shameless plug but it's true - our complex is beautifully landscaped, clean, family-friendly, has reasonable rental rates and situated right next to schools, shopping and easily accessible public transportation. Check us out at shorewoodterrace dot com or give us a call at 503-653-3528.
garden court apartments – oh my god people who lives here for almos thirteen years needs to get out of here because she is racista.. with the mexican people she is renting only for americans, what a bad are those managers, don't 'rent for themm>>.. please
DO NOT RENT FROM THEM!! – When I originally moved into our apartment the onsite management was friendly. I filled out a form stating what was wrong with the apartment and they were in the next day to repair everything.
Everything was going well until they brought in new management. My first meeting with the new manager was very inappropriate. I was in the shower and had my music on with the windows open. This woman banged on my door for 10 minutes until I came down naked and when I answered the door she just said "turn down the music" .... keep in mind, I have no idea who this woman is.
Next, she gave me a violation for having my dogs off their leash in the common area. Normally this wouldn't be a huge deal BUT our pets were in the specific "dog run" area as well as another dog, without it's owner present, whom did not recieve a violation.
Not to mention that during the summer months the manager will stand outside my front window for up to 45 minutes watering a garden that is the size of a 1/2 bathroom. She then proceeded to plant several plants outside our door and knocked on my door and told me that she was going out of town and I needed to water the plants on a regular basis from here on out.....
If I wanted to water plants, I would have planted them....
Since I have been there she has called me a "rude little snot", stopped my friends from leaving my apartment and asking them who they are visiting why (which is none of her business) and has been severely injust.
When I went to talk to her about moving out she simply said "I don't expect a 30 day notice from you, I expect to never have to see your face after your lease is up"
Really? How rude and unprofessional. I understand I am younger but she has had it out for us since she arrived. She changed several policies since that we had originally rented the apartment under. I am trying to move now and they are refusing to release my rental information so that my application elsewhere is just sititng in limbo.
I have lived on my own for several years and have never had such a horrible experience.
It Feels like I am finally Home!! – I get so tired of hearing how bad some place is. Did you ever think that most of these people are probably the ones that were asked or forced to leave? Wake up!! If you cause problems and/or don't pay your rent, what do you expect!?! I have been in an apartment with Norris & Stevens for almost 6 months, I love it! the people are great and the rules are enforced. I come home to relax and get away from the world....this is the first time I have lived somewhere that this is true for not only me but also my neighbors.
I HIGHLY RECOMMEND LIVING HERE!!
Do not rent from Norris & Stevens – The management is incompetent, rude, and unhelpful. It was a hassle is get anything fixed in the apartment. I was told my doors would be fixed before I moved in and they never were. When I had electrical problems, they were not fixed until I called every single day to complain.
On top of the worst renting experience I have ever had, both my and my roommates name was spelled wrong on the security deposit check. I moved out over 4 months ago and have yet to get a valid check. Management has only made excuses and not returned my phone calls.
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