Portland >Jewelry & Watches >
Jewelry >Maloy's Jewelry Workshop
717 SW 10TH Ave, Portland, OR | Directions 9720545.519754 -122.682437
Monday To Friday From 10:00 AM To 05:30 PM Saturday From 11:00 AM To 05:00 PM
Neighborhoods: Downtown, Neighbors West - Northwest
What a great experience! – I was looking for a engagement ring setting for a diamond, and my friend recommended Maloy's. I popped in, and they happily removed the diamond from the stud earring it was set in and cleaned it. The woman helping us brought out many settings that suited my taste, and that were in my price range! She had enough of an opinion to be helpful, without being pushy - and her opinion was in favor of the cheaper setting! The thing that really pushed this experience over into incredible, though, was when it came to getting the diamond actually set in the ring. She let me know that it would probably take about a week. I told her not to worry, as we were leaving town in a few days, and so wouldn't be here to pick it up that soon, anyways. She expressed her sadness that I wouldn't have the ring for my trip, and said she'd try and have them move it to the front so it would be ready for me to pick up before leaving! I said I wouldn't get my hopes up, as it seemed unlikely that they'd be able to get it done in TWO DAYS. It was ready the next morning. Unbelievable. I highly recommend Maloy's for service, selection, and just being a great local business!
not worth the time – Like other people who have written in I too have had a bad experience a Maloy's the owner's now exwife was very rude to me when I took in some watches to have them cleaned. When I got my first watch back the hands weren't even attached. I've been there a handful of times and there is always attitude.
Disrespectful and overpriced...Great Employees Rude owner – I have just recently had a ring made there and they are currently working on another two which will be the two that are ever made there. The first time was a pleasure my ring was done quick and they did a decent job on it. This time around not only could they not stick to their promises but in my opinion they overcharged me and when I confronted San Maloy about the issue he said that He's the owner and employees cant make the promises which is absolutely absurd. He also stated that I was getting a great deal and the employee miss quoted me and I should be charged more. I spoke to another local Jeweler and he said he could of done it for the price of one ring. I will never step foot in Maloys ever again. There are many great Jewelers in town and Maloys would NOT be one of them! Its a hit or miss at this place and why risk it when u can walk 2 blocks in any direction and find many more Jewelers.
Great work, friendly and helpful staff, QUICK QUICK QUICK – Maloy's exceeded the quality and performance of a big-box jeweler on all points in resizing my ring. My prior experience with a big-box jeweler was frustrating because I received no help determining the correct size (and consequently my ring was too large), it took over a week to get my engagement ring back while it was being resized, the ring had dips and bulges where it had been resized, and I found the staff to be a little snooty.
The woman at Maloy's was very professional, explained to me proper ring sizing and helped me find the right size by trying on samples. Additionally, I dropped the ring off one afternoon and picked it up later that same afternoon. That FAR exceeded my expectations. Additionally, the work they did is good. The ring size is perfect and the ring is even all the way around (without dips and bulges like the big-box jewelry store did). Plus, they offered to clean my ring for me free before the wedding and to even bring my wedding party back for free ring cleanings.
Great experience, quick work, great product, reasonable prices = one satisfied customer.
Nice stuff, unhelpful staff. Very frustrating. – I found my wedding ring here and at first it felt like a good experience. When I got it back from having it sized it felt too small. I was told that it was really a good fit (something I feel should be subjective, especially since I was the one wearing it). Somehow I felt like I offended them by having a different opinion. Regardless, I wanted sincere help to get the right size but what I got was attitude. I got it sized up, the conversation around this was slightly painful and I felt like they wanted to make sure I knew I was making the wrong decision. I went a little bigger than my instinct because "if it was smaller then I probably won't be happy with it and will come in again to get it re sized". Well, second time around it was too big. They made sure to tell me on three different occasions that I made that decision and that I signed and initialed the paperwork asking for it. They get to be right but they also lost a customer and now I am taking my ring somewhere else. I called back to get the two sizes of my ring, and had another weird interaction. I started to feel like I was crazy for wanting real help to get a good fit. Yuck, so sad...
Maloy's is great – My husband died last year. I took my ring and my husband's wedding band into Maloy's because I wanted a new ring made out of both rings - not welded together. The designer was Eve and she listened well, was able to translate what I wanted into several beautiful drawings. She highlighted a design from my ring that my husband and I had always loved, but that I did not think about including in the new ring.
The ring was ready in about a week even though I said no rush and the price was very fair and reasonable.
The ring was more beautiful than I had imagined it could be; I have received many compliments. I felt very cared for during this entire process.
lovely experience – I'm puzzled by the negative reviews. I had a great experience in finding my gorgeous 100+-yr-old ring, I got wonderful service from jewelers and salespeople alike, and my fiance was also treated well and enjoyed his dealings with the store...what gives? Perhaps it's just personal perspective - some folks might like a bigger store and a different vibe. This place was just right for me though; charming and warm.
Maloys unpleasant service – After shopping around town for an engagement stone, my soon- to -be finance and I were sent to Maloys. The lady with whom we spoke with was extremely condescending, and abrasive. She spoke poorly of our jeweler and tried talking us into having our ring made there. She also told us she was the only one in town to have a set of stones we were looking for, when it truth they are quite common. Although we were interested in some of her products, we choose to purchase elsewhere because of how poorly we were treated. It was the right choice because we found the perfect diamond a couple days later, for a much better price, from a lady who made our experience special. There are some truly excellent antique jewelers in town, Maloys just isn't one of them.
Don't be fooled by their advertisements . . . – Maloy's does a remarkable job of advertising their store in local newspapers and magazines. Step inside though and you will see the reality does not match their clever marketing. The woman who assessed the repairs and determined the cost to resize my engagement ring (a modest ring from the 1930s once worn by my fiance's grandma) did so in a manner that was so demeaning we could not wait to politely leave! Afterward, we walked about three blocks up to Goldmark Jewelers (1000 S.W. Taylor Street) where we met Cal Brockman. He assessed, expertly repaired, and sized the same ring for half the cost, and without any of the attitude. In fact, from the moment we walked in, he was a perfect gentleman.
walk in, look around, walk right back out – I looked at vintage engagement rings in multiple states, and I must say that this was probably my poorest experience. The problem is that they don't do anything particularly well. The service was ok, the location and shop atmosphere were ok, the selection was slim--it was just a blah experience all the way around. I certainly didn't have a bad experience, but the market is too competitive to leave your customer without something to hang their hat on.
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