Portland >Lodging > Paramount Hotel
808 SW Taylor St, Portland, OR | Directions 9720545.518288 -122.681628
Daily 24 hours
Neighborhoods: Downtown, Neighbors West - Northwest
Horrible hotel experience – Truly by far the worst customer service I have ever seen in my life. I have never been greeted with such disrespect and utter rudeness. This is my third time and last. It just gets worst and worst.
Girls Night Out – We stayed here for a night out- one from Bend, one from Forest Grove, one from Longview- all of us well traveled. LOVED IT!!! Everyone was so wonderful. The concierge and desk receptionist happily advised close places for a quick bite - when they could have easily snubbed our request because we weren't going to Dragonfish! They called ahead to the restaurant we chose and asked if there was seating for us. Once there- they sent over a lovely appetizer for us. Amenities were substantial- though we didn't need to indulge. The proximity to everything was great- shopping at Nordy's, Starbucks and Pioneer Place. The valet was a bit spendy ($23), but worth it downtown on a friday night. I will recommend this place to all of my friends and family!! Thanks Paramount and especially Jamie!!!
I expected more – The room itself was nice enough despite the stains on the carpet and a television that wasn't functioning properly nor did it allow us to utilize the in-room movie options. The front desk clerk couldn't offer any solutions. We had breakfast in the Dragonfish resturant, which is very sleek and beautiful provided you don't look up...massive dust. The comment card I sent wasn't responded to. On a scale of 1-10, I expected an 8.5 but instead got a 7.0
Beautiful Hotel! Too bad the staff stinks! – Beautiful rooms, lovely view, the tubs are great and the Hotel is spotless.
Those are all fabulous qualities, but about 90% of the ambience comes from the staff and that was lacking during our weekend stay here at the Paramount.
PRETTY GOOD OVERALL – I took my fiance here for our engagement celebration and the reason I chose this hotel was the "oversized jetted tubs" in each room. The location is nicely situated in downtown Portland and there are many conveniences surrounding the hotel. The only negative comment that I would make is that the a/c was not functioning properly and made our room slightly muggy. Go to this hotel if you are looking for a romantic night.
Excellent Service – I stayed at the Paramount for just over 9 months when they first opened about 4 years ago. As a constant business traveller, I still rate all my hotels since on the amenities, service, location, and overall value that I encountered at the Paramount. I can't say enough good things about the staff at the Paramount hotel. If you are a business traveller and you are going to be in Portland, the Paramount is an excellent choice.
UNHELPFUL – I was disappointed in the service, hotel and the hotel staff. The desk clerk was rude and was frustrated at my request for 2 door cards. We arrived in the room (an hour after we arrived having spent most of it waiting for a valet, and waiting in line to check in)and discovered 2 queen beds, instead of 1 king. When I called down to ask for a different room, the frustrated clerk informed me that this was a common complaint, when I asked what the remedy was, he informed me that they tell people to not book on-line. Our hotel room looked straight into the parking garage across the street, and the heavy curtains did not even close. At check out the desk clerk accused me of taking the basket in which our room never had. The hotel staff was rude, uncaring, and unhelpful. never responded to my emails.
OK if you get a good price... – The rooms are spacious and clean, but seem somewhat boring and uninterestingly decorated. The bathrooms are nice if you get a king with a separate tub and shower. The beds are like hardwood compared to the Westin, but overall the hotel is well-located, comfortable and a good deal if you get a good rate.
no class, and my hash browns were Grey – I might as wel stayed at SuperEight! Who was rating this place, the managers Mother?! My girlfriend and I were at the Paramout for a few days over new years. The hotel was offering a package for New Years. When I arrived there was no valet. So I park my own car, no big deal easy to park in Portland. Most nice hotels in any city I been to have door men (no doormen) even at less expessive places. For hotel with such great ratings you would think they would have a door man? Later that night I call the Conciega to ask about a restaurant, they never called back. There bar sucked No Service again. All the New Years Packages consisted of was two bottels of water and a couple of NO-DOZES and cheap chocolates. For 200 a night?
spacious – I travel alot and I always feel as though I'm sleeping in a closet. The Paramount was a wonderful change of pace!! My room was just thier basic room but it was definitly the largest hotel room of been in without paying a fortune. And with a friendly always willing to help staff I'll be returning very soon.
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