Portland >Women's Clothing > Divine Designs Bridal Boutique
2325 NW Westover Rd, Portland, OR | Directions 9721045.524201 -122.699596
Tuesday Through Sunday By Appointment.
Neighborhoods: Hillside - Northwest District, Neighbors West - Northwest
Horrible customer service... – I am shocked at how I was treated by the owner! Yes, not an employee, the OWNER! Not once did she ask what I was looking for in a wedding dress, all she cared about was my price point. Snobby, stuck up, rude and inconsiderate....you would think the owner of a business would know better. I guess not. I suggest people go to Ania Bridal, where I spent good money for my dream dress and received wonderful customer service. People there where interested in what I was looking for and very patient. I can't say that about Divine Designs, don't bother...go to Seattle if you have to! Shopping for a bridal dress should be a special moment, you shouldn't be treated like that. :)
Hello SuzyQ, this is Monica Mayer, owner of Divine Designs. If, in fact, you were a real customer, I always appreciate honest feedback. This review does appear, however, to be a rather vicious attack on my business and me personally. SuzyQ, we have been in business for 18 years.(Our business has grown every year, thank you Brides!) Readers, please look at our website and if you so choose, call me for an appointment and you be the judge. I assure you we will exceed your expectations! -Monica
I am SO thankful that I found Divine Designs! – I purchased my wedding gown in from Divine Designs in 2008. I had a fabulous experience in this beautiful shop. They had an extensive collection of high end gowns for me to select from and Monica's experience, style, and expertise helped me to choose the best possible option to suit my own personal style and my body shape. I ended up purchasing a $4000 Monique L'Huillier gown which I STILL love!
I was so delighted with this first experience that I purchased a second gown from Monica for the rehearsal dinner, a sequined Vera Wang cocktail dress for $3500. Since then I have returned to Divine Designs to purchase several other non-bridal gowns for various black tie events that I have had to attend, and every time Monica and her staff have given me the best possible service I could ever hope to expect. I fully expect that I will likely purchase more gowns from Divine Designs in the future. (It is important to keep in mind that this shop carries only high end designer gowns, I believe that the starting price is approximately $2000. If you are hoping to spend less than $2000 there will not likely be anything for the staff in this shop to show you.)
Every time I enter the shop I am greeted with a smile and made to feel welcome. This shop is truly a beautiful sanctuary, very clean and stylish. This is a very nice change from many of the other bridal boutiques that I had visited in Portland, which quite frankly seemed rather dirty and dingy in comparison. In addition to their extensive selection of high end designer gowns, their fabulous style, and their warm and welcoming environment, the staff at Divine Designs, and specifically Nahid, offers the best possible alterations for your gown that you could ever hope to ask for! Nahid works WONDERS! She is truly a magician!
I would recommend Monica and her shop Divine Designs to anyone in the market for a wedding gown or other formal attire. You will not regret this decision on your special day!
Disappointing – So disappointing. And the worst part of everything is that I ended up getting my gown from them because I couldn't find it anywhere else!
Things weren't so bad until Monica came into the picture. She is rude, selfish, snobby and very inconsiderate. I was actually shocked by how rude her attitude was. I figured maybe it was an off day or something, but every time I went in for fittings or alterations, I got the same thing. I couldn't believe it! They have high priced gowns and it is just too bad that the service doesn't give you what you pay for.
It is unfortunate that most of their gowns aren't found anywhere else in Portland...and really Divine Designs should be thanking their lucky stars for that! I wish I could warn every bride before they go in there. Just a horrible experience. To every bride who has to go there in order to get their dream dress...be prepared!
Divine Designs is one of a kind!! – I can't understand some of the reviews...my experience was truly first class. Following the advice on the website, I called and made an appointment with Monica (It turns out this wonderful lady is the owner), and scheduled an appointment. I am sooooooo glad I did!
The boutique is ultra professional, from the dressing rooms and pedestals to the exquisite inventory, oh my, what an inventory! Monica and Nahid brought out so many wonderful dresses my head was swimming. Long story short, I wasn't planning to purchase anything my first time out looking, but when I tried on "Miranda" by Monique Lhuillier I knew it was the one. It turns out that Divine Designs is the only boutique in Oregon that carries Lhuillier, Vera Wang, Elizabeth Fillmore and others. (I know this because I got to try some of their gowns on, I felt like a movie star!)
If you are in the market for a designer gown, go to the website and call for an appointment. I can't wait for my wedding day!
Best part of Divine Designs is Nahid in Alterations – Divine Designs has one of the best set ups in terms dressing rooms and mirrors. It is an elegant, spacious environment that really lets you imagine yourself on your wedding day with plenty of room for moms and sisters. Their gowns are not available for customers to browse through. They bring you gowns based on your likes and their experience and expertise in dressing brides, much like the popular TV show, Say Yes to the Dress.
The best part of Divine Designs is Nahid, the alterations tailor. She is AMAZING. She has been doing wedding dress alterations for, I think she said 20 + years and it shows. She is the best. When I went for my fitting, she asked me detailed questions that really made me confident the dress would fit me perfectly. Some of the questions were, "are you on your period and if so, do you normally retain water, what part of your cycle will you be in on your wedding day, when you gain and/or lose weight, where does it come from, do you gain or lose when under stress". She also advised me not to drink alcohol before the wedding as she has seen customers increase up to 4 inches from having a few beers the night before, making them unable to zip the dress all the way up. All great advice! She also created an unconventional way to bustle my dress that kept the integrity of it and made it perfect for the dance floor. She is absolutely FANTASTIC.
At the dress appointment, my dress consultant, Jessica brought me a number of dresses that fit the description of what I wanted. At the end of the fitting, she brought me one that upon first look, I absolutely did NOT like but decided to try it on based on her recommendation. It turned out to be "the one". I would never have picked it on my own and once she put it on me, that was it. I LOVE the dress and it fit my body type to a T.
My only criticism is that the shop has a policy of only letting you try the dress on a total of three times, when you buy it, when you do the fitting, and one more time. For me, it worked out because I tried it when I bought it, I went back and tried it on to pick out accessories, and for the fitting but it made me nervous to discover that I was limited in trying the dress on, especially after making such an investment. Monica is very firm on her policies and will not give you any wiggle room. Make sure you read the contract and love the dress because this is not one of the shops that will negotiate with you on details after you sign.
Hi Jessica, we only suggest that you do not come in more than 3 times to try on the gown that you have purchased. We want your gown to be special and for you to love it and not be tired of seeing it.. We make this suggestion due to past experience. It is not a policy only a suggestion. Thank you for your feedback Nahid is truly a treasure.
what kind of appt-only establishment doesn't return calls? – I had been looking forward to going to Divine Designs ever since their window displays caught my eye. I knew they were a high end boutique, and I saved over three months to be able to afford a $2-3k dress. But when I called, no one answered the phone or returned my messages. I was shocked. I guess I'll be going to Seattle, AniA or The English Dept.
I am so sorry no one returned your call that is very unusual. Please give us one more chance and give us a call my name is Monica and I am the owner I will definetly call you back. Thank you!
Awesome Dresses, Great customer service – Monica took great care of me from the minute I walked in the door. She will ask your price range because she doesn't carry cheap dresses and doesn't want to waste your time trying on things you cant afford, but dont take it personal-I appreciated her honesty- and noticed some people who gave her reviews on here didn't but she is not snooty at all! She is very honest and doesn't kiss your ass or try to talk you into something you can't afford or pressure you to buy from her.
This is THE ONLY store in Portland that carries designer dresses, and once you try one on- you can't go back to the cheap ones! I highly recommed this store for brides who want the best dresses and can afford to spend a little more!
The setting is private so you dont have tons of random people around as you try on dresses and there is plenty of parking for NW Portland!
Wonderful Dresses Wonderful Staff – I ended up trying on 15 to 20 dresses. I went to Boston to try on dresses with my bridesmaids. I went to Seattle to try on dresses with my mom. And nothing I found was as beautiful or perfect as the dress I found at Divine Design. Everyone I worked with was incredibly helpful. I'm not tiny and they worked with my size and my budget to help me find a dress I felt gorgeous in. When I put it on at my final fitting I couldn't stop smiling. Now that the wedding is over I'm trying to figure out other opportunities to wear my beautiful perfect dress :) My only piece of advice is make sure you make an appointment and if you have anything you are concerned about give the staff a heads up on the phone.
Worst service ever!! – I have never been treated so poorly in an establishment, especially one that is supposed to make you feel like a special bride. I will NEVER buy anything from Divine Designs or let any of my many yet-to-be-married friends waste their time on this hoity-toity, snooty, upturned nose of a place.
PS I wouldn't have even given it a one, but a I had to rate it something.
nahid contact info? – Does anyone know how to contact nahid???
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