Portland >Restaurants >
Pizza >Escape From New York Pizza
622 NW 23rd Ave, Portland, OR | Directions 9721045.527437 -122.698512
Monday To Sunday From 11:30 AM To 11:00 PM
Neighborhoods: Northwest District, Neighbors West - Northwest
Classic NY-style pizza joint that offers a nice affordable slice break while shopping along posh 23rd Ave. And you can give your poor credit card a rest, since they only take cash.
Pizza by the slice. No delivery, credit cards, or ranch dressing! Noted on their menu. The sauce, the crust and the spunk just like NY! Yum!
Great pizza rude service – I tell my girlfriend we gotta go down to NW Portland thinking she might appreciate the ambience. Its the summer and all. I tell her about this great pizza place she's gotta try. Well let me just say that you better load up the tip jar first thing regardless or suffer. So the guy behind the counter is just kinda glaring at me
for not kicking down a big tip for bad service. The pizza was in the glass case, he put it on a paper plate and he handed it to us. Go to back to school and learn some job skills. You will notice the first thing you come to is the tip jar. This should tell you somethng. So if you go there slap the tips in fast in full view of the help and expect to be treated like crap anyway. The drunk punks on the sidewalk blew the whole ambience thing out of the water and the pizza joint was seen for what it really was. A dive that is. Put a little sugar in the dough and they will line up regardless.
Heath Code Violators, Terrible Service – First, the service is ridiculously bad. Every time I went to this place (which wasn't very many because of these reasons), I would walk in and stand by the counter waiting for 5 minutes waiting for someone to acknowledge I was even there - with NOBODY else in line, only 2-4 people eating in the lobby, and 2 so-called employees chatting it up behind the counter 3 feet away. They force you to be the a-hole and interrupt their conversation to ask them to do their job.
The real reason for my review is why I will never step foot in this place again. I ordered a pizza by phone and was told to pick it up in about 20 min. So I get there about 25-min later and of course, waited at the counter for several minutes for somebody to ask me if I needed help. When I told them I was there for a pickup order, they hadn't even made it yet and I had to tell them a second time what I wanted because they lost the ticket. So again I waited in the lobby while they made my pizza and several others. As my pizza finished baking, I saw the employee take it from the oven and put it in a box, AND GIVE IT TO ANOTHER CUSTOMER WHO CAME IN AFTER ME. I was baffled and didn't say anything at first because a) maybe we ordered the same pizza, b) maybe I mistook someone's pizza for mine as they went into the oven - either way, I gave them the benefit of the doubt (they're getting paid to do their job, right?). I waited about another 10 minutes and then watched as they placed another pizza in a box, entirely different from anything I ordered, and then handed it to me. I opened the box and told them that this is not what I ordered. They reluctantly checked my new ticket and found that it was NOT my pizza. They then talked amongst themselves for a minute when one of them ran to the phone and made a call. It turns out, they had indeed given my pizza to the other customer (who had arrived early anyways) and I had received hers.
Now, it's already an extremely frustrating situation and a complete waste of time, but here is where it just gets gross. They had called the other customer to let her know she had the wrong pizza (which she had already discovered and was on her way back) and when she arrived, they gave her the pizza they had tried to give to me, and then GAVE ME THE PIZZA SHE HAD ALREADY TAKEN HOME!! They basically said "Here ya go" with no apologies or signs of realizations as to what they just did and what kind of health codes they violated. I took the pizza and threw it in the nearest trash outside and went home. I was absolutely speechless.
This place is disgusting in every way. The employees are trashy and I get better service at the DMV. I will be posting this same review on every ratings site I can find and will be contacting the Health Department regarding the issue.
DO NOT EAT HERE!
Bunch of conceded pricks that know how to make pizza . . . – Well,
This is the MOST delicious pizza in Portland, hands down. The service however is seriously lacking.
I have had SEVERAL negative experiences with the owner. One where I went inside to pick up my pizza after ordering it and sitting outside, when the pizza was 15 minutes late I went inside to check on the status he repeatedly called me fitzF*#KER, volume increasing with each utterance of the offense. "Yeah, I called you for your pizza Fitzpatrick. But I didn't say Fitzpatrick, I said fitzf*#ker. . . FitzF*#ker I said. I called your name out FitzF*#KER, but since you were outside nobody responded. You want it now FITZF*#KER?"
The other time he was so offensive, he called me a fa@@ot when I commented that I liked the art in his pizzaria. "What're you, some kinda FA@@OT that you like art so much you gotta talk about it?" Many of my friends told me that if they were me they would stop giving patronage to the shop, and several have stopped eating there after witnessing these events. Despite the HORRIBLE attitude/service/interaction/vibe that the owner gives out. Despite the filthy condition of the shop (I wouldn't be surprised to see rats or roaches scurrying about) I still continue to return.
No pie shop in Portland comes close. The pizza is beyond good. If I was only reviewing the food it would get five stars, but the customer service the owner gives is just SO terrible. If you ever have to deal with him, it might ruin your day - and NO slice of pizza is worth that.
NOT NY PIZZA – I wouldn't vote for Escape from NY if they were the last option! Their pizza sucks! Not only is it bad but it is NOT from NY and I know because I lived there for years. When I moved back to Portland I was excited to go here and remember how great NY pizza is but I was SO disappointed. I almost asked for my money back it was so bad. I don't remember the pizza being so bad before I moved to NY but hey, maybe I never knew what good was???? ;)
Abusive behavior from employees is not okay. – After having been a loyal customer for years, I decided to take my boyfriend in for a slice. It was hot, we were hungry, and I was stoked to see that the lighting inside was gorgeous through the windows (I'm an amateur photographer).
He ordered a slice from a really fat guy with a bald head behind the counter and paid for our food and drinks with minimal hassle. The guy wasn't friendly or helpful and had a general rude demeanor, but we just ignored it because we like the pizza.
I snapped off a few shots with my old point and shoot film camera of my boyfriend eating a slice and made sure no one else was in the pic. No biggie.
In the middle of helping a family of five, (three little kids present at the counter) the fat guy behind the counter starts yelling at me to stop taking pictures. I was really confused because I wasn't including him in the shots.
I smiled and said "But I'm not taking pictures of you," and he threw a handful of ice at my body, hitting me with it, and yelled (pointing at the door) for me and my camera to get lost.
I was shocked, my boyfriend put down his pizza, and we both looked at him and said "Really? We're just eating the slice we bought. We're not causing any harm" and in front of the family he screams for us to get lost and never come back.
My boyfriend said "Hey, calm down, don't yell at my girlfriend" and I was like, "let's get out of here, screw this." So we left.
I've been a super loyal customer for YEARS to this place and I've never been treated with such disrespect. I don't care how good the pizza is, it's not okay to physically threaten your customers. Especially in front of kids. Or anyone for that matter, we paid, we were being peaceful and respectful and minding our own business, that guy was crazy and abusive and should be fired.
I won't ever go back and I will definitely tell everyone to avoid this place.
Best Pizza in Portland! – When are these guys gonna take debit cards?!?! Other than that, I cannot think of a better pizza place in all of Portland. I've been eating here for years...
Truely Authentic NY Pizza with no BS. – I grew up in NY and know pizza. NY pizza is meant to be pretty simple. Which too many West Coasters complain about. They think its about the toppings that make a pizza which is the exact opposite. Without a great crust your just not going to have a great pizza.
These guys honestly make a pizza that rivals the best pizzas in NY. I promise.
The service and decor is what you'll get back east too. Very basic cafeteria looking decor and service with little or no smile or convo. I don't care how much someone smiles to me when they give me food, it doesn't make the food better.
Parking in NW 23rd is really difficult so bring some extra cash for paid parking. You might need it.
ignorant people don't like this pizza – People that complain about this place should be ostracized, and publicly humiliated. It's great.
service is what it should be, pithy. pizza is not some gourmet greek bull s!@t. They even take local check.
My fiance is on her way to pick it up now. I can't wait for it to get here.
Superior In Every Way – How can you describe the perfect slice of Pizza? Is there anything better? Escape From New York is the only place I've visited in Portland that offers an authentic NY Slice. Perfect crust, perfect sauce, plenty of cheese. Even a little spicy NY attitude with your order. It's a glorious thing.
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