Portland >Restaurants >
Pizza >Pizza Oasis
2241 W Burnside St, Portland, OR | Directions 9721045.523458 -122.697251
Monday 11:00 AM - 2:00 PM
Tuesday 11:00 AM - 2:00 PM
Wednesday 11:00 AM - 2:00 PM
Thursday 11:00 AM - 2:00 PM
Friday 11:00 AM - 2:00 PM
Saturday 11:00 AM - 2:00 PM
Sunday 11:00 AM - 2:00 PM
Neighborhoods: Northwest District, Neighbors West - Northwest
This place is kinda punk rock (which means they don't care), but I've always loved their big slices and flavorful sauce. Haven't braved the gluten-free dough yet, but I'm very curious.
Horrible Service, Okay Music – I want to start out by saying that I have been to New York, I have been to Chicago, I have been to Cleveland, Boston, Detroit, and Pittsburgh so if anybody knows what "bad service" or "rude employees" are, it's me. The fact of the matter is that this is Portland and as a result those arguments do not apply.
I have been to Pizza Oasis twice now and I assure you that I am never going back. I entered a completely empty restaurant with a friend and ordered 2 slices of pizza, my date ordered one of the starter items on the menu. For drinks we ordered a water and a lemonade. The lemonade arrived quickly although the water for some reason never made an appearance. It was at least a good 20 minutes before my friends dish arrived and another 20 more before my 2 slices finally came. This wait was not eased at all by the fact that while waiting for our food we watched a group of 3 come in to the restaurant, sit down, order, receive their food, eat, and leave.
I am simply astonished at how long it took to receive our food. If you then stack on top of that the fact that I never received my drink, the free refills had to be requested at the front counter, the food is some of the greasiest I have ever seen, the card reader for debit and credit refused to work, the fact that there was only one employee to be seen at any given time (if that), and that I got to watch the employees smoke outside my window AND watch a homeless man rummage through the restaurants trash, I would have to say that this is an experience that I would find unacceptable regardless of the city in which I was in.
Frankly, the only things I could find that the restaurant had going for it were the "okay" music and the decently large slice size. Despite those two factors you would be better off walking the couple extra blocks and getting a fresh pizza made from "Eat Pizza" across from Hollywood Video near Burnside and 20th, it would take less time and in all honesty be better. OR if you are feeling active, you can also use that amount of time to walk to the 7-11 over by Portland State, at least they have Slurpees.
Great way to fail – Call in @ 10PM to get a pizza. First off I can barely understand a single word because they've got the music absolutely blasting. Now I'm a fan of very loud music but not when I have to say everything 2 or more times to get anything across.
Then the price was different from what the online price was.
Instead of taking 45min to and hour it was 1hour&45min and by that time the pizza was cold and smashed to one side as if had been set on its side.
I hate complaining like this but I'm sure this pizza would have been great if everything didn't happen as it did. but it did and this place (city search wont let me use the words that I want to use.)
Absolute best pizza, especially at this price – This is the best place for pizza in Portland. The wonderful mural might be even more fun to look at than the hypnotic stream of Burnside traffic, but service or atmosphere is not why this place is here. This is the very best pizza I've had in my life. The crust is thick and crispy, so if that's not your thing I can understand if you prefer others, but few other let you build your own slice. With only a few of your favorite toppings added, even just a single slice will leave you perfectly sated (and I'm no micro-stomach starving hipster). Even if you are in a group and inclined to order a pizza out of habit, I would still advise you all go wild and build your own slices - somehow they seem a bit more substantial, it means there's no compromises, and if you get just 3 toppings it often ends up being cheaper. Other than that, beer is served, which is nice, and pitchers are available, which is great, but I think I'd rather drink a 40oz in the street -- this place is great as somewhere to sit while you consume your fantastic pizza, and little more.
great pizza - bad service – It's true what many people have written about Pizza Oasis; the pizza is very good but the service is very poor. Inattentive service is one thing, but straight-up rude service is another. The ladies who work here have always given me nasty looks when I've walked in and it's not uncommon for them just to literally DROP your food onto the table and walk away. What gives? I'm always friendly and tip well. Is this anyway to treat people, let alone your customers? I've also waited up to 45 minutes for a slice of pizza here before (with no explanation or apology of course, just the same food-drop I've come to expect there.) And the salads are really lousy too. But alas, the pizza is so good! Come on ladies, I'm not asking you to jump through hoops or something, just basic decency.
This pizza rocks!!! – The pizza at Pizza Oasis is the best in town: from the crust to the sauce to the quality of ingredients. This place is not helping me to break my pizza addiction!
Yum! MOSF – This is my favorite pizza place in town. The slices are huge; the crust is crispy and chewy and wonderful. Staff is really friendly and they play good music. Thanks Pizza Oasis. See you in a few days, as usual. xoxox
PS: Mushroom, olive, spinach and feta is delightful. If only I could eat it every day.
Realaxing Pizza, MMMMMmmm – Simply AWESOME! There are complaints about service, it's a relaxed place take your time. It's a long wait for a slice, so i pick up a newspaper, order a pop, free refills, don't be afraid to ask. think of it like staying with family. I love The Meaty Chad. spicy and enough meat to hold me over. The speedy Gonzalez only if you are alone, they put a lot of garlic on, which my girlfriend didn't like :| It's a good place to Sit and study for an hour, sit and take friends to be filled up on a good meal. It is more than enough, they serve your pizza with a fork and knife. Price isn't bad. expensive, but it's not a cardboard crust or some lame pepperoni it's delicious! You get what you aid for and a $5 slice isn't bad at all.
Unfriendly and rude employees – I agree with a couple of the previous comments made about this place. Their employees are rude and not very friendly. My husband and I sat down to eat and were not greeted promptly, and once we asked for someone to help us we were treated as if we were a problem child. No refills on our drinks, and we had to ask for our bill. Not once were we given a smile or a friendly greeting.
You would think that a local business would make some effort to give courteous and friendly customer service so that they could try and create a local franchise. Its hard to believe that this place has stayed in business for 15 years with the kind of service they provide(d).
The food is great, dont get me wrong. But there are many great pizza places in Portland, and alot of them provide better service than this place. My family will not be returning.
Extremely bad customer service – I cant believe the customer service I was given by this place.
I called to place an order for delivery and was rushed to get off the phone quickly. I had questions regarding toppings and sizes and didnt even get them all answered. Then as I finally made my order, the guy rushed me to get off the phone after giving him my credit card information. I was told it would take an hour or so to get a pizza delivered 12 blocks away.
I get into the shower and get out 25 minutes later to find that I have a voicemail from them. Obviously they copied my credit card information down wrong. So I called back and a girl answered and she said she knew who I was. I said "Since you copied my information down wrong, have you started on my pizza so that I dont have to wait another hour or so for it to be delivered?". She said they had not started on it and that I would still have to wait. I proceeded to say "Well that makes no sense, now I will have to wait..." and she HUNG UP on me.
I called back. The first guy answered and I said "Why in the hell did that girl just hang up on me?" and wanted to speak to the manager. He said that SHE was the manager. She gets on the phone and I said "Why in the hell did you hang up on me in the middle of talking? That is extremely f*ck*d up." and then she hung up on me again.
I called back. She answered "Hello" and I said "What are you doing? Why are you hanging up on me?" and she said "You arent going to talk to me this way and Im hanging up on you again." and she hung up on me again.
i called back (this time more to humor myself) and they never answered.
I can not believe that a manager treated me this way. It is already rude that they rushed me to get off the phone quickly, but they actually screwed up writing down my information and had not even started on my pizza.
I have eaten at this place multiple times, and I will never go back. I do remember that the calzones are good, but the salads are nasty.
POOR CUSTOMER SERVICE!!!!
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