12030 SE Stark St, Portland, OR | Directions 9721645.51901 -122.539
M-Sa 9am-8pm, Su 10am-8pm
We learned about the Honda Pilot while surfing Acura of Portland online. We called Frank from fleet service who was working to move the Pilot to Vancouver since we had another SUV there we wanted to test drive. Excited as we were, we called Acura on SE Stark to see if we could look at the Pilot. Jeff Booker took our call. Jeff stepped up and had the Pilot detailed on short notice. Jeff was easy to work with and forthcoming. We believe we got a good vehicle at a fair price. The trade in was fair and customer service was better than past experiences elsewhere. Thanks!
We have purchased four automobiles from Hannah Dealerships and three Acuras. Experience up to now has been good, but never had major problems with any of the vehicles we purchased from them. That is up to our '13 MDX. We experienced issues with the power steering system and blue tooth connections to our phones. Major work was authorized and performed by Hannah on the MDX to resolve a issue with the power steering but was not resolved. The management said they would stand behind us but we realized they meant, way behind us. Even though Acura authorized hundreds of dollars in repairs that did not fix anything, they then claimed the problem is a "Characteristic" of the vehicle. Dealership said they would make sure we were happy. They said they would trade in the seven month old MDX for about 2/3s of the original sale price. Good deal for them, not for us.
Last Acura/Honda product we buy and definitely no other business with any Hannah dealerships.
I enjoyed working with Mark Morris on the purchase of my new TSX. He was up front and honest which made my experience one of a kind. I will share with other and inform them to purchase cars from your dealership!
Justin Pai and Tony Lockett provided superb service. I’m very pleased with the whole experience and my new Acura!
Dan Uyematsu thank you so very much for taking such good care of us in our car purchase. You are a VERY GOOD salesman and we appreciate you going the extra mile to make sure every detail was right for us. It’s been a pleasure dealing with you and we wish you much success in the future!
James was incredibly patient, informative and accommodating. We came from out of state to look at one car. He was able to “hold” the car for us to view on the weekend upon our arrival; he had the car, all the information, etc. We were there for 4 hours because we saw other vehicles that piqued our interest. We test drove three cars and thoroughly considered four and ultimately chose one. As far as negotiations, I was impressed with the transparency, the lack of cliché lines like “I’ll talk to my manager” We were treated with respect and no one patronized us at all, positive experience. James Binder was very helpful and we’d recommend this dealership.
Wen was knowledgably of my purchase and courteous. They’re flexible on pricing some, lowering of vehicles price to allow for more affordable payments. They were understanding and answered my questions. Buying a car is stressful as it is an added commitment. I would recommend them to other potential customers.
We had a referral from a friend to call Mark Morris when shopping for a new Acura. Mark was great to deal with and very responsive in helping us find the MDX we were looking for. Thanks Mark!
I am positively impressed with Dan Uyematsu’s service today. It began with a phone call, and ended with a blessed hand shake of genuine thanks. Dan was extremely helpful, and down to earth. I placed trust in him and he placed trust in me. I’ve been afforded a wonderful new opportunity to enrichen my life and feel most appreciative. I will pass on positive words from my experience for many moons to come.
My visit at Acura of Portland was really friendly; James Binder was super nice and worked with me on my situation. He got me the BEST DEAL with what he had to work with, everyone was nice and helpful. When its time to buy another car I will come to Acura of Portland first. Thanks for everything.
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