Tigard >Health Care Professionals > Southwest Family Physicians
11900 Sw Greenburg Rd, Portland, OR | Directions 9722345.434855 -122.768017
Beware of hidden costs with Oregon Medical Weight Loss program!!! It is an awesome program and I would definitely recommend it. Just be sure to ask about charges for every single thing they do for you! I was led to believe that a sleep study was a normal part of their program (there is a whole battery of tests that you go through to get started) and now a year later they are making me pay $500 for a sleep study because my insurance denied the claim. Nobody ever told me that the sleep study would cost $500 or that they would bill my insurance this amount for it. I signed, as is standard procedure in medical clinics, an informed consent saying that I would take responsibility for charges that my insurance didn't cover. BUT I had no clue that this procedure was an additional charge that I may be responsible for or else I would have called my insurance myself to ensure coverage or I would have opted out of the study. I called to explain this to their billing office and they offered no apologies and talked down to me treating me like an idiot for not asking about the price before I did the test. So, make sure you ask! Don't assume that they will be courteous enough to fully inform you about the costs of things they are doing. I made that mistake and now I'm paying for it. Precious dollars that I would rather put into savings than give to them.
THIS OFFICE REQUIRES YOUR SOCIAL SECURITY NUMBER TO SEE YOU. I was discharged as a patient for NOT giving my social security number. Then they had the gull to say they were going to CHARGE me for the visit. I had to talk to the office manger who sat me down and talked to me like I was a little girl. Like I am the ONLY person on Earth who would refuse to give my social security number. In addition to this, they are also money hungry pigs, their billing office stinks and the owner of the practice is behind all their greed - if it was up to her, she would probably charge for parking.
I have gone to this clinic for 20 years. I am very angry that I just bent over and paid them $800 for something that is there mistake. I offered to split the difference with them, but they threatened me with collections. The money was not the point. The point is that after this many years I thought I could trust them and it turns out that I cannot. How much money have I spent there in the last 20 years. How much would I have spent there in the next 20 years. This whole thing makes me sick to my stomach. They would rather lose me as a long term patient than even compromise. I have other issues with their billing department in the past years as well as the front desk. The providers range from OK to excellent. If you go there make sure you have only one provider though. After my provider left I got the hot potato treatment between a number of providers and now that something is in question...suddenly no one remembers and it's not in the notes. Hmmm. Also note they have a D- with the Oregon Better Business Bureau...consider that a big warning sign. Most of the complaints are about billing practices and I haven't even added mine yet.
WONDERFUL EXPERIENCE – I started my journey with Oregon Medical Weight loss on June 10th, I have lost 30 pounds so far on the meal replacement program.
The staff is very friendly and supportive. I don't feel like a number in a waiting room, and I don't feel rushed out of the office, which has been my experience with most other offices.I;m always excited to have my appt. I found the office by searching on-line for weight loss programs. This one appealed to me because they want to treat the whole me., not just give me a pill and say see you next time.
In the short time I have been in the program my lab work results have really impressed me. I was in pretty sad shape and was considering surgery as my only option. Now my labs are very close to normal in many cases. I am almost NOT diabetic anymore. I have discontinued one of my blood pressure meds and I HAVE NEVER FELT BETTER!
Amazingly Friendly and Helpful Staff! – I've been going to The Center for Medical Weight Loss in the Southwest Family Physicians office now for over a year. Everyone there is very friendly and very helpful. They treat their patients like family and go above and beyond to make sure they can get your appointment met (even if you're running 30 min. late like I was today) by switching appointment times around to accommodate. They are always willing to and offer hugs and lots of smiles. I always feel at home when I'm talking to, getting weighed in or chatting with Dr. Gulick (the most awesome Nutritionist/ Weight Loss Expert EVER) and her team of support staff! I have lost 28 lbs. since seeing them and I need 10 more to go to reach my goal....finally getting out of the obese catagory for my height.....and into Normal range. I am super excited and know that I can reach this goal with their support and encouragement! They offer lots of tips, products and research to teach the best way of eating and exercise (and nutritional information) to get you on your way to reaching YOUR healthier you goals. I will keep coming (even though I drive from Vancouver to Tigard....a good 35 min. drive every 6 weeks) to reach my goal and maintain my healthier new me! Keep up the good work everyone....and see you all soon!
Dr. Gulick Changed My Life! – I have begged doctors my whole life to listen to me when I told them that something was wrong with how easily I was gaining weight despite having a very healthy diet and exercising like mad. Yet each doctor I saw told me I was "fine," that perhaps I was just meant to be a littler bit bigger than other girls my age.
It wasn't until I was refered to Dr. Gulick and her team that they took the time to discover the underlying issues specific to my body that helped unlock my bodies specific needs to help me lose the weight once and for all and to be the slimmest and healthiest me possible. They are kind, caring, professionals who know their stuff and truly want to help you on your weight loss journey.
When you are serious about making changes for a sustainable life Dr, Gulick and her team are hands down the people to go to. I've tried weight watchers, and other programs, but none of them have offered the support, guidance and personalization that I have found here. This isn't a diet, its not a one size fits all. It's my life and it's what my body needs based on my body chemistry as discovered through blood work and other tests. This is science put to use! When you are ready to lose the weight and embrace your life, this is the place to go!!!!
Awesome Acupuncture and Physical Thereapy – I've been getting Acupuncture from SWFP for over 5 years. The service is great and the staff is very professional and welcoming. I would highly recommend coming here for Acupuncture. Collin Stoll is by far the best Chinese Medicine provider in the area. He's helped me with everything from back surgery pain to colds and hot flashes. Give him a call.
STAY AWAY FROM THIS FACILITY – I usually don't write reviews but after my recent experience with these people, I had to do this and warn all my fellow beings, so that they don't become victims of this facility. First off, the mid wifes as well as the staff are worst of the worst. They DO NOT care about their patients and are incompetent to carry out their duties well. The "Richard" guy who works in the lab had to poke my wife 4 TIMES before he could draw blood for lab tests. Is that a Joke or what? The next time onwards, my wife refused to be serviced by Richard and had another lady draw the blood. The front desk people and their billing department is a Joke. I left about 8 to 10 messages to resolve the constant billing mistakes their inefficient staff makes but none of my calls got returned. I even left several messages to their manager "Owner of the facility" but in vain. They try to charge you for unaccounted items and rip you off. IF YOU ARE THEIR CURRENT PATIENT, please go over your every stateent and make sure they are not taking undue advantage. I personally witnessed 2 of their patients complaining about getting overcharged while I was there. I agree with other reviewers of the worst service this facility provides. I'm infact going to contact better business bereau and register a complaint. Do youself a favor and stay as far away as you can from this facility.
Downhill for years – I have been going here for almost 20 years for my primary care. It has been going downhill for years and since my primary care (Jan Maybee) left to follow other ventures it is unbearable. Today I am finally getting away from this horrible place after taking another verbal beating by Jennifer on their staff over the weekend. This clinic has changed over the years from patient care to gotta get the money at all costs. I don't know waht happened but they have some of the most rude staff anywhere. And Dr Gulick has directed her physician staff to spend as little time as possible with each patient to maximize the return. AVOID this place at all costs!!
Horrible Service – I wouldn't even know where to begin.
Terrible billing department. Rude front desk staff. Unfriendly nurses. Doctors at least 45 minutes late for each appointment.
My mom was misdiagnosed here. She had a skin rash. They told her to go home and take Benadryl. Turns out she had a severe allergic reaction to a new medication. She was in ICU for a week and nearly didn't make it.
I actually like my doctor here, but she does not make it worth it. I had a terrible experience yesterday (my prescription was called in to the wrong pharmacy - twice). I have pneumonia and my boyfriend was running all over town trying to track the prescription down. And, of course, the staff was rude when he called to talk to them about it. Totally inexcusable.
We will not be back. And will continue to let friends and family know of our bad experiences with this place.
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