Portland >Ron Tonkin Acura
9655 SW Canyon Road, Portland, OR | Directions 9722545.49418 -122.77502
M-Sa 8:30am-8pm, Su 10am-7pm
Neighborhoods: Cedar Hills - Cedar Mill North
I bought a car last weekend from this dealership and it was a great experience. Tommy was awesome to work with! He was helpful, honest, sincere, and overall a really great guy. I would highly recommend him to anyone looking for an Acura or any other car for that matter. He spent a lot of time with us which I really appreciate. He never made me feel rushed. He even reminded me that buying a car is the second largest purchase a person makes. I can't say enough kind words about Tommy. If you are looking for a car, Tommy should be your guy!
Best Dealership in Town – I will never go anywhere else other than Ron Tonkin Acura.
Let me preface my review by saying this: it is true, I might be biased. I have owned an Acura since 2004, and I will never own anything else.
(MPI World Class Inspection) NOT – Visited Ron Tonkin Acura to have a 2002 Acura MDX go through their so called (MPI World Class Inspection) paid $115. I got a list of things that I need to either fix or pay attention to and one of them was the timing belt ( which I paid them another $795 to fix). That wasn
Do not buy from Ron Tonkin Acura – You can get better deals elsewhere. Like most internet sales people James La Fluer is probably on a salary. Therefore he has no incentive to make a sale. He
Ron Tonkin Acura- excellent service! – I had a great experience with Ron Tonkin Acura- Rachel McCreery took on a challenging deal, with a leased vehicle that needed to be turned in and and specific needs for the new lease. I have been a customer with Acura through my last three leases over 14 years. I thought it was time to look at different cars and went to several dealerships where I did not find the service I had come to expect. Ultimately I came back to Ron Tonkin Acura- Rachel was amazing to work with- as well as the entire team! I have had two MDXs, one TL and now I have the TSX- I love it!
AWESOME – I had a great experience at Ron Tonkin Acura, i recently bought a used mazda 3 there. Joe Hughey was awesome nice guy, no hassle, work with us and even drove 30 min to get the papers signed by a co-owner of the trade in car. He put no pressure on and gave us plenty of time. This place is very professional great coffee machine and seating are.They followed up the next few days after buying the car to make sure everything was going well. Love it here and i would definitely go back
Excellent service from Ron G. – We purchased a 2005 Acura MDX from Ron. This is a one owner car in excellent condition - Ron took time to go over the car options with me in detail prior to the purchase and following the sale.
I realized after buying the car that I had left property in a rental car - Ron drove to the rental car office and picked up the property for me. I'm impressed and although we don't buy cars frequently, Ron would be my first choice when we do start to look for a new car.
Wonderful place to purchase a car! – This is the second time I've purchased a pre-owned car from this dealership. Both times were positive, but this last time was truly remarkable. As a non-car person, I dreaded the process of researching cars and then. But again, The process at Ron Tonkin Acura was simple, clear and collaborative: I shared my needs and price range with my salesperson, Will Gilliland, and he showed me quality cars in that range. It felt to me as though Will actually wanted to help me get a car that would work for me (NOT just make a sale)
I felt respected the entire way through the process (even when they saw my VERY old and VERY worn 1990 trade-in) and I feel confident they will be there to help should I have questions or experience problems. No pressure, no "car sales game", no obnoxiousness.
Certainly, Will Gilliland was a major part of my positive experience. However, its clear he is backed up by a company that values and supports this kind of honest and simple interaction.
I plan to keep this car for a very long time (like I did the last one), but when I need another, I will absolutely be back to Ron Tonkin Acura.
Service just like the cheap automall down 82nd – over one week of corresponding with Ron G. thur emails i thought i found my used car. i even went and got pre-approved so i wouldnt be wasting my time and theirs. i gave him 3 opportunities to give the price of the vehicle and each time he had a different tactic to distract me. first time i asked was when i arrived and he he says first off i need your license. ok fine. then i asked him before testing the car and then he asked for the pre-approval letter and insurance. ok. after the test drive wife and i asked again. then he says,"i dont know. maybe you'll want to also add addition warranty. lets go in to see what it is." another hour was then wasted on loan applications so they can earn their fees. i then asked him why they need a new application and he says that they need a hard copy for the sale. i didnt find out the price til the finance officer asked if everything on the car was disclosed. i told him no. he then turned the screen around and showed me the price. WOW. 700 dollars more than i was emailing him and 700 more than my loan approval. they wanted me to down 700 when i gave the Ron 3 opportunity to reveal me the price. we walked. Ron tried to say it was a misunderstanding and that it was just 700. what a fool i was. he CON me like all the cheap shops. all i wanted was a apology and my price, no downpayment, but he just jabber on about how this was all a misunderstanding. i finally got him to admit he mislead me and say that he was sorry, but it was too late. we wasted 3hrs of our night out. 2wks later now they have the car advertised on crglist for 600 less than what they tried to cheat me on. i got a better deal thru private and love the credit union experience. that transaction only took 1hr. RON Gil at RON TONKIN ACURA tried to con me.
Wonderful Experience All Around – In shopping for our most recent car purchase, we had a wonderful experience with Ron Tonkin Acura. We were looking at a couple of different makes and models, and ultimately had decided on a used Acura MDX. We worked with Rich Villastrigo and cannot rave enough about him. He is personable, knowledgable, honest, and passionate about what he does. His communication, whether via phone or email or in person, was always prompt and considerate and never pushy in any way. He found out exactly what we were looking for and followed up multiple times with accurate options. The dealership itself is welcoming and well organized, and their reputation is unmatched. In the end, we found a private party sale that we simply could not pass up, but we hope to purchase an Acura in the future, and when we do, we will definitely be calling Rich at Ron Tonkin Acura. Nothing but rave reviews!
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