8585 SW Beaverton Hillsdale Hwy, Portland, OR | Directions 9722545.486469 -122.765327
Neighborhoods: Garden Home - Raleigh Hills
Wacky service – Friday night, October 2, 2009, 7 pm.
My fabulous Tricy and I are out for a night of frivolity and video poker (the ads are working). Been to the Tillicum off and on for 20 years, mostly off since 2000. USE TO BE a great welcome-any-and-all anytime spot with the friendliest laid back guests possible. No longer. Now: empty, dead, almost ornery. Use to be packed with young pool players and older R&B and Rolling Stone fans, everyone drinking, most eating with tables full and real. Use to be: I was never quite ready to leave. Now: every TV but one, off. Pool tables, vacant and dark. 7 customers max with a band of gray hairs somewhere between warming up and ready to call it a night. Ordered 2 beers. Long blond 50 something way-too-full-for-her-jeans poured two tall ones and served them up. I laid a 20 on the bar. She picks up the bill, turns around for change and my monitor switches to extra wide screen format. Think of Mom's monster white dumplings without all the fond warm memories. We are talking cow rump in white too low Levis with four folds where there should be none, like the bottom half of one of those Biggest Loser bellies. Not for public viewing.
Suddenly (gratefully) she whips around with an almost possessed indignation "Where's the other person?" Startled, all I can respond with is "back there" pointing to the video poker choral area of the bar. She demands "Well, I have to see her". I tell her "Then go and see her." With seething indignation she let's go with "No, I won't. Have her come up here or I can't serve you." Sensing a obama-syndrome zeal over taking her, I resign my evening to another less estrogenic stop and calmly ask the now bugged-eyed blond bully for my money back.. She balks. Again, "Just give me my money and I will be on my way." She balks again torn with now realizing her rash lash is costing her 20 percent of her clientele. She finally hands me the twenty while confusingly asking " Do you expect me to just lose these beers"? I explain "That is your choice". She then resorts to a frothy "I want you to leave". To which I toast "I want you to leave". She pursues me to the poker choral wherein she argues with Tricy and I about how the law requires her to see who's drinking her swill to which I ask "Does the law require you to be a rude bitch, also".
Hey, Tillicum, if you're going to have a full ass policy, please let it be known upon ordering and before dressing and treating people "like you just don't care".
horrible customer service!!!! – I was looking for something to do on my birthday and calling around. The lady who answered the phone (who said she was the manager) was very short with me and actually hung up on me when I asked what kind of food they served! I called back thinking it was a mistake and she did it again! I will never go there!
Is the Tilly really back?? – I've been going to the Tilly for nearly ten years now and I've seen a lot of changes. Unfortunately not all for the best. I still remember the first night I stepped foot in the Tillicum. I was looking for some live blues music. The Tilly wasn't far from my house and proudly hosted live blues five nights a week. I gave it a shot. Norman Sylvester was playing. The crowd was pretty wild in those days. I thought I was in heaven. Needless to say those Tuesday nights with Norman Sylvester became a weekly ritual. I also became a fan of Jim Mesi, Loyd Jones, Kinzel and Hyde and many more.
Of course anyone who has tried the food Tillicum knows that the term “bar food” doesn't even come close. The great music brings a lot of people to the Tilly but I have to admit the amazing food has always brought in even more. The dinner crowd has always packed the house and how many “bars” do you know that open early in the morning to cater to an eager breakfast crowd?
The Tillicum really has achieved the rare trifecta. Great music, unbelievable food, and the comfort and familiarity of the people you find there. Unfortunately over the past few years myself and the many other Tilly goers have seen the magic fade. I don't want to focus on the negative but for the sake of context I believe the downhill slide started with a previous owners conspicuous absence. Of course things would unravel. I heard the conversation a million times between staff, patrons, and even band members. “If your going to run a business you should be there to run the business.” Change needed to happen every one knew it and change did come. The Tillicum changed ownership. The change was sudden and for myself as well as many of the other regulars a bit traumatic. Lets not kid ourselves something had to happen. The Tillicum is a business and a business has to make a profit or it will cease to exist. The new owner was simply trying to get the business back on track, but it was like a completely different club. Hardly a familiar face. Behind the bar was a very attractive girl with body glitter and a snotty attitude. I can only relate the feeling I had to finding the field you used to play in when you were a kid had been bulldozed and filled with condos. I don't know anything about the “drama” behind the scenes, but what I do know is after that I would have a beer or two and leave feeling lonely and missing the camaraderie. Before long I just stopped going.
There is a however a bright spot on the horizon. After very long absence I decided on a whim to give the Tilly another chance only to find out that it had only weeks previously opened under new ownership. I had a beer and some food. I was pleased to see that the menu hadn't changed through all the turmoil. I decided to come back and listen to some music. All the old memories came back. It was nice to see the new owner out among the crowd serving drinks and doing her best to connect with the customers. I talked with her personally and found that she seems to be collecting old Tillicum stories. She told me that I certainly wasn't the only one to emphasize the importance of the food and the music. She genuinely seems to want to build up the Tillicum loyalty again. She even mentioned that if the crowds start rolling in again she would bring back the early morning breakfast. It may be a little early but I will say that I feel really good about the Tilly again. Lets make some friends and keep up the demand for that great music and amazing food. The only thing missing is you! Its a Tillicum party and like Norman Sylvester says “Put your hands in the air like ya just don't care and Rock with the BAND!!”
New Ownership=great place!! – Hello all-
The Tilly has been rejuvenated!!! A new rockstar of an owner purchased the bar and has it running great. Food is delicious, and the drinks are cold. The new mgmt. has it running like a top. So if you were oncce a fan you will be again...check it out!
go to the Pitstop instead – hi there, i am writing a review because of the review about the old staff "stealing money." this is absurd. I am one of the gals that used to work there, and i will have you know that we were fired. we did not quit and we did not steal money. i used to miss the tilly a lot and all of my regulars but, they have found me and others at the Pitstop not too far away from there, come in and join the fun, if you are missing the old fun and great staff from the former tilly we aren't far away come and see us.
Grow up! – I want to know why everyone is so owner loyal! Everyone just needs to grow up and realize that it's still the same place, with the same bands, the same menu, and the same cooks. The only difference now is that the staff is unable to pocket money like the old staff did. That's why they left! The old owners were losing $10,000 a month to the old employees! Why do you think they were so quick to sell when they had an offer? There was no system in place for orders which means there was no way of tracking the money. The old employees chose to leave because they couldn't make the same kind of money they were used to with the new system in place. If everyone is so loyal to the old owners, why are they okay with people pocketing their money? These sticky fingered employees left the new owner hanging so he had to find new staff fast. Yes.....some of the staff is current staff from other establishments, past staff, and friends of staff. So what?! They know the computer system and don't pocket money! They stepped up and took on the chaos of that place when the owner was in a bind! That's loyalty! Biting the hand that feeds you isn't! So, let's all just grow up and accept that this is business. Companies sell all the time to others and just don't say anything. Just be customers, have a good time like you're supposed to, and stay out of the inside drama!
Going downhill fast – The Tillicum broke new ground 2 years ago by going smokeless Great food, music, & friendly service made it more like an English pub than an American bar. However, after 2 ownership changes, it is a horrid place to go. The last management change fired all of the old staff and brought in people from the strip clubs they own. The drinks, the food and the staff are now equally terrible.
Last week I talked my wife into going back(she was upset when the new owners fired or drove out the old friendly staff). We ordered a gin&tonic and a vodka collins and received a vodka tonic and gin&collins. When we sent it back, the bartender refused to admit she made a mistake and the waitress returned the drinks to our table. I took them back to the bar and quite calmly requested to have them remade. She sat there and argued with me that she made them correct and I couldn't tell gin from vodka! Then our appitizer came out and what used to be a full plate of clam strips was reduced by the new management to a few scraggly peices on brown lettace.
We quietly paid our bill and left, never to return again.
The Tilly has been better... – After being a patron at the Tilly for many years, I have to say the new owners are killing this place, I have been ignored by the new help,on three different occasions, Which did not happen with the old crew. New owners say the crew quit because they did not like to new system they put in for orders/tabs.(Which did slow down service, andd still does)but the story from insiders is that they fired most, to bring in their own. I was there 10/20/07 and sat there with no drink for almost ten minutes til I could stop one of the girls that had passed me by at least three times.
Overall, The place is a good club, good entertainers, good food, moderate prices, but poor management and some of the help needs to focus on their cust svc. ED
Lost my patronage – Loved the Tilly for years. Lately it seems they cant keep management, cant keep servers, and cant make up their minds about how things should be. With music its always been loud. In the past the food was good enough that we would call in to go. Expensive for bar food but fair for the quality. The Tilly had slowly been going downhill and the last time we gave it a chance will unfortunately be the last. The food was so bad when we got it home (close) we couldnt even eat it, just threw it away. Maybe someday they will regain the glory. I'm not holding my breath.
Great food – This is a bar with great food and great music.
The happy hour is one of the best in town.
Good food and good drinks at a great price.
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