Portland >Automotive Sales & Services > German Formula INC
100 Ne 11th Ave, Portland, OR | Directions 9723245.523787 -122.654494
Neighborhoods: Kerns, Southeast Uplift Neighborhood Program
Provided by CityGrid
If you don't have enough money to fix your car, come to us. We now offer an in-house financing, Upon your credit approval; you can get 6 to 12 month with 0% interest (minimum monthly payments are required) when you spend $299 or more with us on any services and repairs.
Very satisfied in the work performed there...honest and skilled mechanics and the entire staff is personable and willing to listen and then to make sure you are a happy customer when you leave the door. They make it a point to make sure your car is well taken care. I have always had very good service there and will continue to use them for both our cars.
I'll preface this by saying they had done good work for me once before. That said, I will never take my car there again.
They did some electrical work on my 240D and were very prompt about calling as other problems were discovered. When I got the car back, the stereo didn't work (it worked when I gave them the car). When I called to ask them to fix the stereo they had broken, they were less prompt about returning my call. When they did get around to calling me back, they told me it required a reset from a Mercedes dealer (not true) and they couldn't do it in the shop.
Basically, collateral damage to the car incurred during repairs is not their problem because they don't fix stereos (airtight logic). I whined about it for a while and kept calling and eventually the owner of the shop got back to me (hence two stars instead of one) and said I could bring the car in the following week. Because going there again sounded like a waste of 3 hours of my life and another day or two without my car, I had my friend take a look at it. He took the stereo out and then hooked it up again. After that, it worked fine.
I would recommend MBI Motors or Rip City Auto for better service, prices, and professional responsibility.
PEOPLE TO WORK WITH – I HAVE A VERY GOOD EXPERIANCE BY DEALING WITH THIS SHOP. I CAME DIRECTELY FROM MBI MOTORS INC, TO ASK IF THEY CAN COMPLETE A JOB. THEY GLADLY LISTENED TO MY STORY WHAT HAPPENED AT THE MBI SHOP AND HIS OWNER , CORBIN, WHO TRIED TO CHANGE THE ALREADY QUOTED PRICE. BUT GUESS WHAT THIS PEOPLE WHERE SO UNDERSTANDABLE AND GAVE ME THE SATISFACTION AND PLEASENT TIME. FOR THE FUTURE CUSTOMERS PLEASE CONSIDER THIS SHOP BEFORE YOU GO ANYWHERE ELSE. MY BEST RECOMMANDATION FOR THIS SHOP THEIR STAFF AND ITS OWNER RALF, WHO IS A MODEL OF THE BUSINESSMAN THAT SHOULD BE FOLLOWED.
Poor service – Bad/poor service. Took several weeks for a simple repair. Poor communication not reccommended. Parts were overpriced.
No Fear – Had an issue with my beloved VW Golf. Hated the dealership, they were dishonest and uber expensive. When we had an issue with an odd electrical smell in the car, I looked for options.
German Formula has excellent reviews for a reason. They are friendly, super quick, well priced and they take that extra step to make you happy.
Took the VW in yesterday for an oil change and part replacement to deal with the electrical issue. The bill came in under what I was quoted and they replaced the battery in my key (its been dead for 2 years & the dealership quoted $130 to replace the key) for a mere $10.
I couldn't be happier. Thanks to all at German Formula for taking the fear out of car maintenance/repair.
In house financing availabe now for all repair and body work – When car repair or maintenance is over budget for you, come to us now. We have in-house financing for all repair, service, even body work, when you spend $299 or more with us. And, even more, its 0% APR up to 12 months!!! Check it out with us.
Exactly What You Hope a Mechanic Shop Will Be – We have been taking our older BMW 740 to German Formula for more than two years. They always have provided flawless service including accurate diagnoses and honest options to cure the vehicle's occasional ills. We feel we always get more than our money's worth.
I guess the ultimate proof is that we just bought another BMW and didn't look at any other makes, significantly motivated by the knowledge we have a cost effective and honest mechanic shop in German Formula.
I wish there were some negative to share so this review would seem more believable but quite simply, these guys rock. Next German car crisis give them a shot.
This shop does great work! – Robert has fixed my car numerous times, and has always done a great job. He is thorough and knowledgeable, and is happy to explain everything in detail and answer all my questions.
The other employees are always friendly and helpful, as well, and make it a pleasure to go there.
They have recently remodeled the office, and it looks great. A big improvement!
I vote no.1 mechanic and body shop in Portland – I am a loyal customer of German Formula for 4 years now. I would like to take this opportunity to thank all of you at German Formula for the great job you have done to my Jetta. Modification with aftermarket parts are nightmare to most Mechanics; but with your experience and knowledge, you have once again made the nightmare to sweet dream.
I am so glad that the one month long project includes fender flare, new paint job, and suspension upgrade was done within budget and time frame. The body work is flawless and the car runs perfect.
Thank you for your patience and valuable advice while dealing with a picky and demanding customer likes me.
Repair price are way over prized – I took my BMW to this shop and was quoted repair prices for each of the items that needs to be taken care of it. When I finally wanted to pick up the car the bill was almost $1000 higher. You draw your own conclusion.
Update: German Formula refused to accept payment via credit card and demanded cash instead.
First, let us apologize for any misunderstanding if there were any. We sent you a revised estimate on March 18th with the additional work and again you approved the revised estimate via email. Please recheck all our e-mail correspondence. If you would like we can provide copies. Our communications as follows:E-mail- Feb 22nd @ 2:57pm, March 9th @ 10:08am, March 11th @4:28pm, March 12th @2:04pm, March 15th @8:38am & 12:32pm, March 18th @ 2:50pm.
Please note it is not in our interest to overcharge or do additional work without approval here at German Formula, (we do not perform work without approval). Being in business for over 30 years under the same ownership, our goal is always a long term relationship with our customers.
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