386 Convention Way, Redwood City, CA | Directions 9406337.495115 -122.230958
Mon. - Sun. 9am - 5pm
Randy at Peninsula Infiniti went absolutely above and beyond in customer service and service recovery. My new Q50 had a problem with the SOS assistant not working on the day I received my new car. It ended up taking a week to get it fixed due to the holidays, but Randy personally took my husband and I to the airport to make sure that we were not stranded. He called me everyday to let me know the status of the repair and even when he was not on duty at work, he made sure that the service agent took care of me and had asked another sales rep to make sure that I understood how to use the personal assistant.
Sam helped my wife and I purchase a new Infiniti QX60 Hybrid and he was just amazing. He was super informative about the car and our options, without ever being pushy. He was honest, open and straightforward and made us feel totally comfortable all the way through the process. And even after he made the sale, he has continued to help us with understanding all the technology in the car. Samuel is awesome and I would totally buy from him again and recommend him to my friends!
I would strongly recommend Peninsula Infiniti in general, and Keith Lui specifically, to all of my friends that are in the market for a new car.
I highly recommend working with Samuel Wong for your next vehicle. He was recommended to me by a fellow co-worker who purchased a QX56 from him.
I've purchased several cars from a variety of luxury brands Lexus and BMW in particular and my most recent transaction with Samuel was superior to any of my previous deals. His demeanor is professional, sincere and straightforward. Additionally he is very knowledgeable about the vehicles he sells.
Our sales person, Randy, was exceptionally courteous, spent a lot of time explaining car’s new features, and answered all of our questions about car and lease structure. It was the best hustle-free car lease we had.
Bob couldn't have been nicer or more helpful in getting the necessary work done on my '06 G35 coupe. When it was clear that the new tires wouldn't be available the same day, he got me a courtesy car for the weekend. Bob kept me informed by phone of the progress and let me know as soon as my car was ready to pick up. He's a great asset to the Peninsula Infiniti service department.
Randy is the consumate professional in his sales role for Peninsula Infiniti. He is well informed, has critical thinking skills in so far as his clients want to compare and contrast the wonderful Infiniti models. His deep knowledge of the cars on all levels makes decision-making very easy for the consumer. He is friendly, recalls details about his customers that enhance the whole car-buying experience which can be stressful and overwhelming. I highly recommend him to anyone interested in buying or leasing an Infiniti.
Since I have purchased my car in 2007 I have been bringing my car for service and Bob has always gone above and beyond. He is extremely knowledgeable about Infinti cars and I get the feeling of trust when I ask him for his recommendations. I feel this is a very rare quality and because of this I look forward to bringing my car to Peninsula Infiniti service for as long as I own my vehicle.
Marvin was really helpful courteous and knowledgeable.... His attention to the details and his care that we were 100% happy with our new Infinit was impressive.
It was a pleasure to select and purchase an Infiniti car with Randy. He was very transparent with pricing and options, walking through the negotiation in a fair and fact-based approach. Randy also walked me through the process of grounding my previous Infiniti and actively followed up with me to ensure that my transition between the old and new Infiniti cars are smooth. I am very satisfied with the service and would strongly recommend Randy to those interested in exploring/purchasing Infiniti cars.
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