Bend >> Electronics Shop
132 NE Franklin Ave, Bend, OR | Directions 9770144.056261 -121.305065
Mon. - Thu. 9am - 5pm;Fri. 9am - 3pm;Sat. 10am - 5pm;Sun. CLOSED
Neighborhoods: Orchard District
They fix me up everytime! Awesome local business. – On several occasions the people at The Electronics Shop have saved me time and MONEY!!
They've repaired my professional Audio & Video Equipment fast and for a fair cost. They also have been able to transfer media for me that would have taken weeks if I left it with the big companies (ie Costco).
They are an excellent resource to have locally here in Bend, Oregon.
Saved me again – Once again, the Eshop went beyond that call of duty. Save me big$$ by fixing my hottub control box. Thanks Guys!!!
Great work, great service, reasonable rates – They have repaired two different LCD TVs for my business, on two separate occasions,and the repair cost was far less than having to replace them. I paid the rush fee both times, which was very reasonable, and the turn-around time was within 3 days both times. I highly recommend them!
Best electronic repair/parts shop we've ever used. – We live in Silverton, OR and travel to the Electronics shop for our electronic parts and repairs. They are so honest, competent, and reasonably priced! We've been customers for years - since the 80's, and have never had a bad experience, unlike the gentleman that reviewed about what happened to him, re: his TV and torn car upholstery. As a matter of fact, I am going to print that review and take it in to the owner to read. It's always a good idea to bring a problem to the attention of those who caused it.
My camcorder broke and everyone told me to buy a new one. I ended up taking it in to the Electronics Shop. They had it fixed in three days!! Very, very happy.
Great Shop – These guys know their stuff. They were able to help me with a battery and lens for my camcorder. Nobody else in town had it. Their price was on par with the internet too.
In business many years for good reason! – I was apprehensive to do business with this company after reading the reviews posted. My apprehension quickly dissipated after speaking to them on the phone. I was impressed not only with their knowledge and courtesy, but the effort they made to solve the problem over the phone to save me the cost of a service call. I did, indeed, schedule a service call. The young man was prompt, extremely knowledgeable, and worked quickly. He provided the necessary parts & cables for a fraction of the cost if purchased at the local chain store. Before leaving, he made sure all my questions were answered and I was satisfied with the job he had done. I wholeheartedly, and in all good conscience, recommend this shop.
Very Happy With Their Service! – I recently had my Pioneer Big Screen fail on me. The people at The Electronics Shop came and picked up my TV, repaired it and had it back to me within two weeks. They even correctly set it up better then it was before they picked it up! I was VERY happy with their service and will be using them again.
Don't do business with The Electronics Shop, you will regret it! – Three weeks after I had submitted my TV for repair I got a call saying that the TV was fixed and ready to be picked up. The two guys come out to try to load the TV into the back of my Mercedes SUV. They were clearly struggling so I jumped to the other side of the car to help them load it in. The TV was almost in the car when one of the guys on the other end repeatedly jammed the corner of the TV into the roof liner of the vehicle which created four small holes. This was after I paid $600 for a repair that should have cost $450.
After we had situated the TV we went back inside and told them that they had damaged the roof, one of the guys came out to look at the damage. His immediate reaction was ?Well that was the side he was on, so it?s not our fault?. We asked to talk to the owner. The owner took no responsibility and blamed it on me again because it was ?my side?; I guess that is what I get for trying to help out. He told me he didn?t care what happened to the TV once it left his shop and that all that mattered to him was ?getting the TV out of his front door?. He also was chuckling to himself the whole time. My wife said ?why is this so funny to you? I am really upset here and you don?t seem to care.? The owner just flipped out, his face got red, he raised his voice and started pointing. He yelled at her saying ?If that was your kid I you could be upset, but that is just a car, your priorities are screwed up, you are screwed up?. I jumped between them and said ?You do not talk to my wife like that?. He walked back into his shop shouting at us.
What was so frustrating about the experience was that we were not able to elicit even an apology from them, let alone some sort of acknowledgement of responsibility or compensation of some sort. The manager and owner don?t appear to value professionalism and customer service as we watched them abuse another customer as we sat there and waited in their shop.
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