Dormont >Veterinary Services > West Liberty Animal Hospital
3055 W Liberty Ave, Pittsburgh, PA | Directions 1521640.392427 -80.038037
Mon, 9am - 6:30pm; Tue, Fri, 9am - 2:30pm; Wed, Thu, 9am - 8pm; Sat, Sun, closed
Excellent Vet – A smart, kind, wonderful vet; has taken care of my animals for years. Kept one sick puppy I loved going for long after she should have passed on, as well as the regular stuff for everyday well dogs. Even my dogs liked their visits here, well worth the parking hassle. You can know you are getting the best care for your friends.
Reptile visit review – After reading all the reviews, i decided to give them a shot. Its not too easy to find a real herp vet, and the one other reptile review on here was positive.
The parking isnt easy, but manageable. The front desk staff was okay. I had read a lot of bad reviews on their customer service. I dont think they mean to be rude or standoff-ish. I think its more just the, get down to business attitude. Im not there to have special treatment for me, im more concerned with the attitude of the doctor and techs. They seemed thorough with their initial entrance questions about my leopard geckos past and present history. The other techs came out and were very sincere in their interest in the gecko.
I was taken back right away after the initial intake. They gave me extra info on the species, the Dr. dorn came in, gave a fairly quick exam, instructed his techs on what was to be done, and they both were extremely helpful. I believe the one tech owned reptiles, so it was very easy to relate to him. He explained everything well, demonstrated what i was to do. They do encourage you greatly to call within a week to report back with any results or changes. And best of all the cost was very reasonable. I thought for a fecal test, 3 meds, and the visit i would be spending a lot...it cost about $100, having the initital visit being $51.
I would go back to West Liberty Animal Hospital for my reptiles any day. Highly recommended.
Great Vet, (mostly) friendly staff, bad parking – I brought my kitten to this vet to be spayed and vaccinated and had a wonderful experience. I agree with the review below regarding the older woman who works at the front desk - she was rude and short with me as well. On the other hand, the vet techs and vet were awesome. They were all very nice and most importantly, my kitten loved them. Parking can be pretty wild there depending on the time of day, but they have a wide range of appointment times so this can be avoided.
GREAT VET – A super Vet with a great staff. Very good with Birds as well as other animals.
killed my hammy – "Dr." Dorn killed my hamster. I took Hammy in for mites. The medicine he gave me was for cats. I should've known right then and there not to trust this guy but I did. While my hamster was lying in my hand dying because his nervous system was shutting down I looked up the medicine he gave me. It kills mites by paralyzing them and eventually killing them. Not only that, but it was for a 5-15lb cat, and my hamster was only 1/2 a lb. He died in my hand gasping for air. That's not what my innocent little guy deserved. I will be filing a complaint with the local veterinarian board.
They gave my rabbit a death sentence – My rabbit has been sick for a month and nothing has been. They said they would leave medicine for her outside their office and when I got there, no medicine was to be found. They called me on monday and said they forgot. I had records transfered to another vet and they could not believe that dr. dorn gave my rabbit no medication for her illness. He jumped right to surgery instead of trying other options. In the file for my rabbit, the doctor wrote down different medications he could try but did not mention them to me. He also said that my rabbit should not be medicated. He said she would not respond well. How would he know that if he did not try anything? Had I not gone to another vet, my rabbit would probably be dead.
Awesome Vets – I needed to take my iguana to a vet and they were the only ones that treat lizards. They took care of "Baby Guana" with kid glove. I am very pleased with the service that I received from Dr. Dorn and the associates that work there. I would definately recommend them to all herp owners!!!!!!!
Best vet I've ever used. – Dr Dorn saved my cat's life more than once. He's been our family vet for almost 20 years, I trust him, he knows my animals, and he's a very clear explainer. If you ask for an estimate BEFORE the services, the techs will work it up and explain it thoroughly--and they suggest it themselves more often than not so the client can make a good decision. When a pet dies, they're wonderfully sensitive, attend to the needs of the animal AND the family, and follow up with condolences. I am very grateful to Dr Dorn and the staff, and will continue to bring my animals to him and recommend him to friends and family.
They were good – I will tell you now that when you show up you question yourself "Where am i going to park?" The parking is bad but the staff at WLAH is very nice. I went in because my rodent was very sick and all of them were extremely helpful. I waiting for a good 45 minutes in the room while they took x-rays and they seemed to be rushed but they did infact help my rodent and thats all that matters to me.
Never Taking an Animal Here Again – At first glance, they seemed like a caring clinic for my ferret Bandit. However, she came down with a fatal disease that 2 vets before this missed, and WLAH found. This was the positive point, but it took a turn for the worse when they did practically nothing for her disease in house. She was experiencing the worst part, and it took me all of 10 minutes to not only identify her symptoms on google, but find that once a ferret is that bad, typically a clinic will take them in and monitor their health until they get better, I was given a handful of meds for her to take at home, in which she did, right on schedule, however home treatment was not enough and she passed away the next day. No one at the clinic seemed to even make a big deal out of her being that sick.
I'll never be taking another animal here again. I miss my friend.
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