390 Washington Rd, Washington, PA | Directions 1530140.262958 -80.281331
This is the worst bowling alley EVER! It is dirty, in disrepair and the owner is rude and unprofessional! My family bowled there once and my ball was damaged. We left the ball there for her (the owner to see) and were told they were sure the damage would be covered because it had clearly been caused by their alley. She never called back. I forgot about the ball until my husband cleaned the garage. I called them and left a message for the owner and she never returned my call - AGAIN! Then, I called back and she answered the phone and said she was not the owner (twice!) and later in the conversation said she was! She said the damage was normal wear and tear and she wasn't fixing my ball. The ball is old - 25 years - but I only bowl once every 5 years and there were NO chunks out of the surface until we went to this horrible place. It reeks of smoke and they are smoking in the office behind the counter - against the law!! Customer service is NOT a priority, cleanliness is NOT a priority and equipment maintenance is NOT a priority! I will NEVER go to this dive again. I don't even want to give this place one star because it deserves negative stars!! I'm taking my business to Mt. Lebanon Lanes - which I have heard are amazing!!
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