863 Bryant St, San Francisco, CA | Directions 9410337.774901 -122.403801
Neighborhoods: Mission Bay, Central East
Friendly staffs and great attitude – I was so grateful for the speed of service and for the friendly attitude.
Greate Price – Great service, Great prices and good customer service. I will definitely recommend my family and friends to go here. Rodeo Medul, Daly City, CA
I am very pleased with Glass Pro's work – they were very nice to me and helpful. I did not have to worry about anything else. They gave me peace of mind something I needed very much. I would refer them to everybody and will come back again.
Rockin!!.. Company and Prices!! – Despite reading some of the mixed reviews , I made the choice to choose GLASS PRO and I am Happy to say that I had great service and I saved some considerable money compared to other companies..
Poor customer service – I needed my winshield repaired and scheduled an appointment at my work. After waiting several hours past the technician's scheduled arrival time I called and was told he would not be out that day. The technician showed up the next day two hours later than the scheduled time. I was given an unreadable receipt and had to insist that they send me one, they eventually did. Two months later the windshield developed a stress crack. I called and was told the managers were out and they would call me back within an hour. I waited over 24 hours without a call back and eventually I called them again. I was told that my area was no longer in the SF jurisdiction but Oakland would handle it. The person got the Oakland manager on the phone who then had a heated argument with his guy in the field over him having to come out and look at my windshield. After reading the other abysmal reviews here as well as other places on the net, I decided to cut my losses and not waste my time attempting to get this worked out with them. I wish I had read these other reviews before I decided to use these guys!
GOOD AND RELIABLE SHOP – I HAD MY DOOR WIDOW REPAIRED 2/22/10 AT THE SHOP ON BRYANT STREET THEY WERE THE BEST PRICE FOR TAKING MY CAR & IT TOOK ONLY 45 MIN. AND I WAS LEAVING WITH A NEW GLASS. THEY VAC. ALL THE BROKEN GLASS TOO. -EUGENE
BETTER THEN THE BEST IN SERVICE , QUALITY AND PRICE! – I STARTED A BRAND NEW JOB THE SAME DAY MY WINDOW WAS BROKEN FROM THEFT AND I DIDNT HAVE MUCH MONEY FOR THIS UNEXPECTED EXPENSE OR AND I COULDNT MESS UP MY NEW JOB. I CALLED GLASS PRO AND MARCO TOOK MY CAR WITH IN THE HOUR THAT I CALLED. WHEN I GOT THERE HE WAS COMPASSIONATE ABOUT MY SITUATION AND HELPED ME WITH THE LOWEST PRICE AND I WAS OUT OF THERE IN NO TIME AND ON MY WAY TO MY NEW JOB! THEY SAVED MY LIFE , MY JOB AND MY POCKETS ! YEAH!!!
Happy Customer – I really recommend them, I thought they were professional and also very reasonable and my car looks the same as it was before it was broken in to. They even vacuumed my car.
An exemplary case of appalling service. Avoid at all cost – It was only supposed to take an hour and a half but they strung me along for two days with a variety of excuses. I went four times to pick up the car (having called before hand and given a pickup time). They didn’t have the simple courtesy of letting me know before I got there that it would not be ready at said time. After two days of been jerked around, I drove my windshield less car down the street to MAZ who completed the job in just one hour.
Yes, they are cheap relative to other business, but I found out later that they use a poor grade of glass (hence the lower price). On three of my pick up attempts they told me that the windshield they ordered was defective. This is quite plausible given the low quality of glass they use.
To round out their dysfunctional operation, the women in charge (Jennifer), yells and screams at the workers constantly.
Not convenient when they screw up ! – Had my windsheild replaced and it leaked fisrt rain. So I had to take it to them to fix. Now I am paying for their poor installation with my time and gas. I hope it is done right the second time!
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