Erie >Special Trade Contractors > Fiesta Pools & Spas Inc
3607 Peach St, Erie, PA | Directions 1650842.098893 -80.080251
Worst Nightmare! They replaced our liner in October 2013 and it has never stopped leaking. They took our money and will not make it right! They will not return our calls! RUN from this company!
Just don't use them unless you have someone to fix their mistakes. You won't get any service. They installed a new liner in our in ground pool with wrinkles in the bottom. They won't return calls.
we love our new pool – I cant say enough about how we enjoyed our new pool this summer. From the non pushy sales staff to the beautiful installation of our Esther Williams brand pool Fiesta pools did a great job! I did a lot of investigating online and in chat rooms with other pool owners and the Esther Williams brand was highly recommended.There was lots of horror stories out there about other brands. Fiesta Pools impressed us with there knowledge and 48 years of experience as a locally owned family business. Due to Fiesta Pools being very busy and some bad weather our construction date was pushed back but the wait was worth it. We can hardly wait for next summer!
not recommended – This was not the experience of pool installation business I as a consumer was looking for. And what made it worse was that they made an extra effort to make a bad experience worse. Poor attitude from the installers to the owner and his son. Heres an example: 30 minute argument over a day one payment, after I had already given more than the 10 % down and the contract which I could not find my copy and they did not have one either, did not have that written on it anyway, it was just what they "normally" did. I had just said that I would be more comfortable to pay the full amount on the next day when they were to be finished. It became heated to the point where I said that if it continued I would request that they remove it when they came back the next day. Also they seemed under the gun to get as many pools installed in a short period of time, but were unwilling to work past 4:30. I asked ,is this normal for them to not work past 4:30 or 5, as I had requested 4 or 5 times for them to make sure my site was ready when they were ready to come for the install. only for them to come to install 3 weeks later and have them complain that I had not done my site correctly. one visit two weeks before and i could have made sure it was perfect and ready for them the day they showed up. email if you have any questions, and will be glad to embellish.
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