1 Bishop Place, Camp Hill, PA | Directions 1701140.233782 -76.917061
very poor customer service – Camp Hill location
My company recently contacted JDK for a business luncheon. The luncheon was only for about 20 ppl, very high end fortune 500 business men and women. They insisted on charging us an extra $237 for a waiter to stay through the event, about 2 1/2 hours. We explained all the many reasons to them as to why we did not need this service. Our order consisted of the typical "lunch" food, sandwiches, soup, chips, cookies. The idea of needing a waiter to stand there and hand out sandwiches seemed extranneous. They (JDK) expained that it was part of their "standard" of service and would not budge, also telling us that since we would be using real china they would need someone there to make sure it was taken care of. My manager, although offended at this as we have used other catering companies such as Premier Catering and NEVER had this comment made to us, even offered to give them a sizable deposit for the china. but they STILL wouldn't work with us. After speaking with my manager further they said they would call us back. When they called back, they said they would be willing to work with us in not having the waiter there, BUT would still charge us the same amount as before. I'm just telling you our experience with this company. When you're running a business, you need to be customer-oriented. I don't care who you think you are, you should never make your customer feel like a second-class citizen. I mean, I think fortune 500 CEO's probably know how to handle china. (duh)
Central PA Best Catering – As an independent meeting planner I've worked with many catering companies. And when I'm looking for one in Central PA I always recommend JDK. They do a great job for social events, parties as well as the professional event either day or night.
I have found them to be professional but also creative. The props they bring, flower designs and overall feel of the event goes above expectations. And in addition to understanding budget concerns during this economy they of course still provide amazing tasting food!
I would recommend them to any group and ask for Steve Sanchez. He's bright and was always one step ahead of me which provided amazing comfort.
A Great Time! – My wife and I recently hosted a special dinner and we needed materials we don't typically have - JDK was able to provide all the items we needed.
And, as this was the first time we attempted something like this, we had to make several changes prior to the event. The JDK Staff were very accommodating and helpful in the planning process.
Everthing turned out wonderfully and we would highly recommend JDK for your event and catering needs.
Happy in Palmyra!
Horrible Catering Experience – I was recommended to JDK through a family friend who I trusted to lead me in the right direction when it came to planning my wedding. At first I was impressed with the facility and everything they had to offer. It seemed as though I could cut out a lot of time planning by going with JDK I wouldn't have to go to different businesses for my decor, rentals etc. However after I had made a deposit the attitude and attention I received seemed to take a complete 180. The day of my wedding JDK actually RAN OUT OF FOOD!!! Management refused to refund me a portion of my money. This is no way to run a business and I would run if a deposit has not been made yet... as for the rest of you good luck.
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