Palace Hotel, a Luxury Collection Hotel, San Francisco

(415) 512-1111 | View Website

2 New Montgomery Street, San Francisco, CA | Directions   94105

37.788599 -122.402019

Open Hours

Daily 24 Hours

 
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Neighborhoods: South Beach, Central East

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Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco

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Reviews for Palace Hotel, a Luxury Collection Hotel, San Francisco

Recommends

Afternoon tea here is the most luxurious in town, with thoughtful twists like rose petal jam for scones.

Recommends
4.0
over a year ago

Nice Hotel – Largest and most luxurious hotel in San Francisco, Palace Hotel has served as host to presidents, royalty and giants of industry. Starting from when I entered in hotel bellmen, catering and banquets to the front desk people were awesome! Very knowledgeable and friendly. Room service was quick. Perfect hotel to spend your holiday.

Recommends
3.0
over a year ago

Faded glory – I had a friend staying here recently so i went, all excited about the famous glass ceiling dining room only to discover the vast space was filled cheek to jowl with rather chain-hotel type banquet tables and goodness knows what-all. The room was quite nice. High ceilings, nice bathroom. Very thin walls...

Recommends
3.0
over a year ago

Nothing special – Yes, the hotel is pretty -- the lobby and furniture. But that's pretty much all there is to the beauty. It's just "old." Rooms and the bathrooms are incredibly tiny. The view is terrible. Unless you get one of the few rooms looking out onto Market Street, there really isn't very much to see except brick wall and windows. The first room we stayed at reeked of cigarette smoke and had FLEAS. I literally saw a flea jumping on the bed. I ended up with 4 bites that night. Needless to say, we changed rooms. I'll give the staff credit for being nice and professional. New room still reeked of cigarette smoke, so much so that all my luggage smells. Oh, by the way, parking costs $48 a night! Thankfully we didn't pay the running rate for this hotel. This hotel just wasn't all that great.

Recommends
5.0
over a year ago

Nice hotel – While I am not big on old fashioned/traditional hotels I must say the customer service makes up for the decor. Everyone from the conceierge to the bellmen, catering and banquets to the front desk people were awsome! Very knowledgeable and friendly. Nice location right off of market street.

I wish the gym was a little better than it was but it had all the equiptment though it was a little dated.

Recommends
3.0
over a year ago

Not impressed – My girlfriend and I stayed at the palace while on our vacation to San Francisco and we werent too impressed considering the price that we payed for the stay. The staff did not accomodate to what we wanted, the service was crappy, the food was expensive and whatever we did end up eating wasn't all that great either. I would suggest if you are going to spend this kind of money, to spend it on another hotel, you'll probably enjoy it better.

Doesn't Recommend
2.0
over a year ago

Rip off tea! – Consider spending $40 on a fancy tea lunch, you would expect a marvelous tea procession. But instead it ended up being crappy service, and few actual tea sandwiches. I believe tea at the Palace hotel is a rip off, but you must remember the Palace hotel is one of the only surviving buildings from the 1906 earthquake.

Recommends
3.0
over a year ago

Not such a big deal – Was not impressed with the Palace. There are so many great hotels in this city, and this one did not stand out for me. The staff were efficient, but not great. I expected greatness for the price. I did not eat here, but several other guests said it was bland. I

Recommends
over a year ago

Crystal chandeliers, plush carpets and elegant palms transport guests to turn-of-the-century San Francisco. – In Short
Centrally located downtown, this historic hotel offers luxury and top service. Since 1875, the Palace has hosted presidents, royalty and other prominent figures. The palatial eight-story property is equipped with 24-hour room service, dry cleaning and laundry facilities, a daily newspaper and a sky-lit pool. All rooms feature a color television with in-room movies, a safe, refrigerator and fax machine. Business services are available, as is daily maid service.

Doesn't Recommend
2.0
over a year ago

Only the Lobby is a Palace – We booked a "Deluxe King" for our honeymoon well in advance and requested a room with a view. When we got there we received an interrior corner room with a view (out of a tiny window) directly into another room! The rest of the view consisted of more hotel rooms and a roof. I have no idea what was deluxe about the tiny room . . .I would hate to see their other rooms. The bathroom was terrible. It is an old hotel, but they could vastly improve the rooms and especially bathrooms if they want to be considered a luxury hotel. We called the Marriott, and they were so helpful in getting us a beautiful suite on a high floor for less money . . .and they sent us champagne and chocolates! It might not be as "classy," but the Marriott gets my vote over the Palace any day.

Recommends
3.0
over a year ago

not the best experience – Stayed at the Palace last year and I was underwhelmed. I requested a king bed and was given 2 doubles. Consequently, my husband and I slept in 2 separate beds. The front desk was not very helpful and the valet service was horrible. As my husband said, this is a hotel for people with too much money. There are far better hotels in the city for the price.

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