Pizza >Pazzia Restaurant
337 3rd St, San Francisco, CA | Directions 9410737.783356 -122.398168
Open for lunch weekdays from 11:30 a.m to 2:30 p.m., and for dinner Monday-Thursday from 6 to 10 p.m., and Friday-Saturday from 6 to 10:30 p.m. Closed Sunday.
Neighborhoods: Central East, SoMa (South of Market), SoMa
Great if you enjoy a HORRIBLE experience. – We agree with the other review wholeheartedly- the food is no good and the "owner" needs to be deported. We witnessed him belittling his servers and staff on several occasions, rolling his eyes at other customers, making horribly rude gestures and drinking much of his profits away. Under no circumstances would we EVER patronize someone that treats his staff and customers as poorly as this "owner" did, regardless of how good the food is, (or in this case in particular, isn't.) I would settle for mediocre food at a restaurant whose owner appreciated and treated his staff in a respectable fashion long before the opposite.
Part of owning a business is building a client base and a reputation for being grateful for them. An "owner" must be cognizant at all times of how his behavior is going to affect his bottom line. We were so taken aback by this man's behavior that we will never return and plan on telling anyone who will listen, including Citysearch, our feelings!
If you have ever had a miserable boss before, you can relate. Our sympathies to the staff. Do not patronize this establishment. This "owner" does not deserve your business. Oh, and the food is no good, too. This is our first review and we truly felt compelled to write it after such a terrible experience.
A SoMa trattoria known for its Cal-cuisine take on traditional Italian dishes. – In Short
Pinkish walls, a scattering of tables and banquettes, and a collection of Italian travel posters decorate this small trattoria. The dining room also offers full views of the open kitchen. Starters include thin, light, tastefully dressed pizzas, salads and Italian bread. Entrees range from veal chops and fettucini to lighter alternatives like the nightly fish dishes, fresh focaccia sandwiches or authentic special pastas.
OK pizza, HORRIBLE attitude/service--Never again!!! – I never thought I'd write a bad review on any establishment until this happened to me. My husband & I were craving for pizzas on a Wed night, and thought to try out this "highly-rated" neighborhood trattoria. I ordered from their website menu a margherita pizza ($7.00) & a Capricciosa pizza ($8.50), and had my husband picked them up. I had mentioned to him about the great prices online but when he came back, he said the total charge was a $23.15 (which is $7 more than the online prices). So I called to verify, and the person who answered the phone said, "...well the prices online are incorrect because the website has not been updated in 10 years.." So I suggested that it's probably time for them to update the site then. He immediately cut me off and launched into a rant about how "his" business has been doing so well & it's been so busy, & that it's the customers' responsibility to obtain the updated menu from the restaurant. I said "..Sir it's great that your business is doing well but it's important to have an updated site for customers.." He cut me off again with more rambling of excuses, and I was like "..you know what sir, your horrible attitude & service is really ruining this whole experience for me, & I haven't even tried your pizzas yet, so have a good night." As I was hanging up, he rambled on & I believe he cused at me for "making this a big deal", so I sure called back again. He denied saying it, but disregard whether or not he said it, it was a very upsetting first and will be the last experience with them.
Despite the horrible attitude coming from who I think it's the owner, the pizzas were okay. The Margherita looked boring but at least was tasty (just sauce & no mozzarella/fresh tomato). The Capricciosa was better but would've been better if the ingredients were evenly distributed. The slices were not cut thru but the thin crust was great.
No matter how great the food is, it's just not worth the disrespectful service of any kind.
Top 2 or 3 pizza places in SF – Just great, thin crust pizza. Nothing overly fancy or exotic, but if you've traveled in Italy and long for the kind of pizza you had there, you must try Pazzia.
Also, the salads and pasta are excellent. And to top it off, the wait staff is friendly, knowledgeabe and Italian!
One of the Best Pizzas and Pastas in SF – Great Pizza, Great Pasta...mmm. The waiter even cross dressed one year for Halloween-well he tried. The food is so good there you want to try evertyhing on the menu, slowly so you can savor it. Over the years it has always been very consistent, high quality. Not too heavy, not too much, so good.
Great pizza, awful service – I actually want to write a good review of this place, and I do have some great points to highlight. Sidewalk tables are lovely on a sunny day, theres a decent wine selection at good prices. We ordered a delicious caprese salad (fresh mozzarella and tomatoes). We had the pizza with anchovies, and it's probably among the finest pie I've ever had in SF. Very authentic -- crispy crust, thin layer of sauce, just enough cheese and a generous amount of anchovies. Again, delicious. Waiters walked by with other pizzas, loaded with fat olives and big slices of proscuitto, and huge pasta plates. All of it looked divine. So what am I complaining about? The service. It was truly awful. My fiance called it "pleasantly absent," and I would have to agree. No one was rude to us in the slightest, but they obviously couldn't care less that we were there either. I had to get my own cutlery. Get back up to get my own napkins when the food arrived. They never once checked on us to see if the food was good or we needed more drinks. Then I had go into the restaurant and ask for my check. What does our waitress do? Smile at me, say sure, then starts refilling the sugar containers on the tables that were being re-set -- for dinner, mind you. Sure, lady, just forget about the customers sitting outside NOW!! So I asked again, and eventually they dropped it off. Then I had to flag them down again to hand it to them. The service was so completely horrendous, and I walked out of there so furious (not to mention late -- you'd think they'd be a little quicker on the draw w/ a professional lunch crowd on weekdays), that we A) gave her a less than 10 percent tip (which is a BIG deal for me. A former waitress, I'm always overly charitable that way) and B) determined to never return. I do NOT recommend.
the only authentic italian pizza in town ! – ok, this is one of those secret that I should keep for myself. To those Italians and non out there who loves the real/authentic Italian Pizza,the one that you can't even find in North Beach...this is the place ! Non only te pizza is so far the only authentic I have ecver found around but imported staff is really nice as well and greet you in Italian. What else to add when I want to feel like I am back in Milan I go to Pazzia
Magnifico! – I consider myself a pizza connosieur. Pazzia definitely tops my list of best Northern Italy pizza. Thin, crunchy, thin layer of fresh tomato sauce, fresh cheese. You get the picture. Maximum seating capacity is about 40. Every night it's packed for dinner so try to be there before the dinner rush or about 20 minutes before they close. Romantic? Sure if you like to be seated elbow-to-elbow with other patrons. It's that intimate. Still a great place for dinner before after a movie at Metreon.
The real thing – I travelled in northern italy for 6 weeks in college and this is the most authentic italian I've found in the US. The pizza is exactly as I remember it in those favorite of restaurants in Florence, Ferrara, Vicenza, Verona. Defintely worth a trip with a date or friends and family.
Great authentic italian food in SOMA – Although it is very small, the food is great and the service is friendly. If you like italian, you need to try this place at least once.
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