Nazareth >Women's Clothing > Bridal's By Sandra
56 E Lawn Rd, Nazareth, PA | Directions 1806440.748078 -75.302356
Mon - Fri, 10am - 9pm; Sat, 10am - 5pm; Sun, noon - 4pm by appointment only
This is the worst Bridal store ever. It was recommended to my daughter and we went there. They were so pleasant until after they got their money. My daughters dress ripped before the ceremony, it was missing one of the train tie ups so her gown dragged during the whole reception. Then her bridesmaids dresses fell apart. They told us AFTER the wedding that they had trouble with that certain dress and the rushing. I called after the wedding to find out that they didn't care. I registered this business with the BBB. DO NOT BOTHER GOING HERE!
Horrible experience for a time when it's supposed to be great and memorable!
HORRIBLE! They are a bunch of LIARS! I would never purchase anything from this organization. I purchased a gown off the rack on Saturday afternoon. It is not what I wanted. I felt pressured to buy it - both from the sales person and my family. It only needed to be hemmed, which they said would take 2 weeks. As soon as they opened Monday morning 10am, I called them. I told them that I was not happy with it. They said they would look into it and call me back. I called them back at 2:45pm the same day. They told me that the seamstress had the dress at home and did not start the alterations. I never authorized them to take the dress that I paid for out of the store!!! She would take the dress back to the store. At 3:41pm, Susan called me. I told her that I am not happy with the dress because it was not what I wanted. She went off for about 10 minutes telling me how beautiful the dress was. I actually had to cut her off to get a word in. She is not customer oriented at all. She was also trying to talk me into the dress when I specifically told her that it was not what I wanted. The dress is nice but it is not what I wanted. She is not a very good listener. Plus, she is an absolute liar. She told me that the dressed was hemmed and I could not cancel my order. It is amazing that the dress was suppposed to take 2 weeks, at 2:45pm it was not hemmed, but it was hemmed by 3:46pm. Amazing! It only took 1 hour to hem the dress just so they could stick me with it. I would never buy anything from them and would never recommend the store. If I could rate them zero stars, I would. Very Poor customer service. LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS LIARS.
LOVE THIS STORE! they made my shopping experience worth it! The staff is very respectful, kind and knowledgable. This store is so much better than all of the other bridal shops I've been to. I bought my wedding gown here and it came in absolutely PERFECT! I am very short, so, I needed some alterations. The seamstress who worked on my gown was absoluetly wonderful. Her name was Amal. She was very nice and knew exactly what she was doing. My alteration appointments were always a pleasure with her. My consultant's name was Margie. She was extremely helpful to me and my whole bridal party! My total wedding experience was amazing and it all started with Bridals By Sandra!! Thank YOU!
they lie and more lies, dont ever go there, they told my daugther they were letting her try on one of a kind dress, found out it sold in lots of bridal stores,they will tell you anything for a sale, would not recommend them to no one!!!
OMG! What a GREAT TIME!!!!! – This place has been around FOREVER and you can tell why! The Sales Staff really knows how to make you look amazing no matter what size you are. They are super helpful and when you take your gown home it's not a wrinkled mess cause they put this thing in it so it looks like I took out a body bag when I left, and it worked! No wrinkles! And no charge for this at all ~ they are so helpful and the styles are beautiful. Best Place By FAR for wedding gown needs!
Worst bridal experience I've ever had – DO NOT GO HERE... these people are manipulative, rude, and will do anything to get a sale. They will be nice to you until they swipe your credit card. Awful, awful people. Do yourself a favor and do not order your wedding dress OR bridesmaid dresses from here.. have had awful experiences with both.
BY FAR THE BEST IN THE VALLEY! – had the best time at bridals by sandra! any smart female would go their if they are looking for a wedding gown! the expierience was excellent the staff was great and the maggie gowns are out of this world!!! my wedding isnt until december but everytime i go their they have so many people willing to work with you to make your day as special as it should be!!!!!!!!
deft a 5 star rating !!!
DO NOT SUPPORT THIS BUSINESS – TERRIBLE customer service, I would absolutely NOT recommend anyone to buy a dress from this bridal shop. I ordered a dress (from a rather rude sales associate named Kate) in November that took longer than 6 months to receive. When it finally arrived, it was the wrong color (a mistake that Sandra's wouldn't own up to, but blamed it on the manufacturer for not specifying how they should order the product). Also, it was sewn completely crooked and was ripped (keep in mind this passed Sandra's "inspection" when they received it). My wedding is in October, so I received a dress that took more than 6 months to "custom tailor" only 5 months before the big day and had to have it sent back to get an entirely new dress. I was reassured that it would be perfect and would be back at Sandra's in 4-6 weeks because "the manufacturer thought my wedding was in August." I called just 2 weeks later to cancel the order all together and was told that that was not an option and was given no other alternative. It is now 10 weeks later and the dress has still not arrived. When I called to inquire about the status of my dress order, I was told "it is due any day and we will call you when it comes in." I informed the associate that it was due any day over 2 weeks ago and that this was unacceptable, to which I received no apology and was brushed off yet again. I have resorted to buying a second (more beautiful, might I add) dress from a different company because I can't possibly put my trust in this atrocious company to follow through with their empty promises. I hate that I have given them even a penny towards their completely unacceptable behavior and cheaply made product. This will not be the last bad review I submit.
HORRIBLE SERVICE. DRESSES NOT IN GOOD CONDITION! – one of the worst service places. I walked right in no one greeted me, and i was there for 20 minutes and over 4 store clerks walked striaght passed me. Snotty people! You can tell just from there attitude not professional at all! My friend who went there for her prom dress was never called back like promised, she had to call there. There dresses are not! in good condition. everyone of them are not in bag or anything and almost all have pulls on them or missing beads. dresses are OVERPRICED! and come in limited sizes. anything over a size ten will be extremly disapointed. Never going back.
If you want an amazing gown shop here! – Don't always write reviews but I just got my gown and I love it so much and I love the girls who worked with me. My sales girl is beautiful and not that THAT was important to me, but I knew she understood exactly what I wanted! They have this neat designer who makes really amazing dresses that fit me perfectly! I didn't want a strapless gown cause I am a bit top heavy and yet this gown fits perfectly! My mom and I heard of alteration nightmares and we were ready to have one with my shape. My sales girl told me she knew just want to show me and she was right! This place gives you a person who will help you plan EVERYTHING and I don't even have to hire a wedding planner. THEY help me with everything!
If you want to find a great dress and have some fun with planning your wedding, shop here cause they really are good! *Just sharing my experience with all you other excited brides! **Hope you have as much fun as I am doing these wedding things!
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