Hometown >Produce Markets > Hometown Farmers Market
125 Mahanoy Ave, Tamaqua, PA | Directions 1825240.821718 -75.992282
poor customer service on a broken mop – On July 9, 2008 we purchased a mop and "sham wows" from a vendor with the last name Manganello - upon returning from Hometown - we attempted to use the mop - it immediately broke - I was able to obtain a phone number and address on the vendor who sold us the mop - immediately phoned - and was promised a new mop. Today is August 21, 2008 - we still have not received the replacement as promised. I have repeatedly phoned the vendor 1-2 times each week, and have been given one excuse after another as to why we have not received the replacement. My last phone call was Saturday, August 16, 2008 at which time I was told the replacement was just mailed (Friday August 15th) how convenient. That is 7 days - from Pittston, PA!?!?!? Very very disappointed in this vendor and their lack of customer service. Can't something be done about this vendor? I'm sure we are not the only people this has happened to. We can't get to Hometown too often because of our work schedules - I don't believe it was asking that much to have the mop replaced - we even offered to mail the broken one back to the vendor !
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Hometown Farmers Market on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.