2316 Polk St, San Francisco, CA | Directions 9410937.798029 -122.422196
Neighborhoods: Northeast, Russian Hill
An unhappy experience – What do you make of the fact that the restaurant found by Trip Advisor to be #1 in this city, has 5 ratings of 1 and 1 rating o 2
as the most recent ratings? At least they are consistent. If you want to try foie gras, llimit the choices as it can be too much of
a "good" thing. It is overly rich and coarse in texture and not a pleasant flavor. Best of all is to skip it. Maybe if the average ratings were a bit lower and the prices not so high, one could compare it more rationally. But La Folie has a lot to live up to based on its
reputation which is not deserved. Just look at the reviews below. Uninterested service, very bad food (like something out of culinary school) and mediocre decor. It may have been the worst meal I have ever had -- and I was looking forward to it.
The name sums it all up! Avoid s'il vous plait! – The initial reservation person was quite polite and I even asked her about Gary Danko which she recommended; I should have gone there. We were seated promptly. The waiter took a very casual approach to formal dining stating that they did not want to force their conceptions on the public. But every chef has an imagination which is welcomed by the diners.
The tasting menu was very bad--why do 4 out of 5 reviewers at the start of the reviews say such bad things? The food was terrible
with mushy, foul tasting foie gras. The chef has a penchant for poached eggs which got me sick in two courses and not even the surplus for the grated truffles could help. Initially friendly, the waiter got busy with people who arrived later and we then were ignored (but I also didn't want any more courses). We waited 30 minutes for dessert. When I said I was chagrined, the maitresse d' tried to smoothe things over and asked what the chef might do. I declined but she insisted so I asked them to deduct the price
of the caviar (which was a result of eyes bigger than stomach on my part). She got nervous and said she would ask. Rather than address problem at the table, they did not make a change. I got a better deal than the man who was offered a 2nd dinner!!
GO SOMEWHERE ELSE!!! – Yesterday was my birthday dinner at La Folie and I am absolutely speechless. I've been fortunate enough to go to all the greats in SF- Gary Danko, Compton Place, The Ritz, Boulevard, you name it. So, when a friend recommended La Folie, I was thrilled. We were seated promptly but the dining room was claustrophobic. It took us 10 minutes to get water and menus and 20 minutes to get a piece of bread. There was one waiter for the entire back dining room and while he was friendly, the service was seriously lacking for a restuarant with La Folie's reputation. We had 5 courses (the most you can have) for a cost of $90.00 each. The first three courses were mediocre at best. Honestly, it tasted like there was a culinary student cooking. What was really funny was that two of our courses toppled over as the asst. waiter presented them to us. Moreover, his French accent was so thick, I couldnt understand a word he was saying. I will say, however, that our main meal, the famed Le Boeuf, was incredible. So was dessert. We were out of there in two hours and paid $10.00 for valet. Here's a side note- I woke up in the middle of the night with pains in my stomach. That's right folks, I spent the entire night throwing up. Thank god I have a sense of humor or my birthday would have been ruined. For the money they charge, this place is just not worth it. Trust an SF foodie, go somewhere else...
Vey disappointing dining experience – The build-up to going to La Folie was extremely positive. What we experienced was much less so. On the positive side, the ambience was outstanding and the Wait Staff (other than our waiter) was very attentive. On the negative side our waiter was unprofessional and pompous, the food was presented well but did not have complex flavors. We enjoyed several other restaurants in San Francisco (such as Gary Dankos and Jeanty at Jack's) much more.
worse service and food – I cannot believe the good reviews about this place. the restaurant must hire somebody to write them. The service is terrible, the food is not or heavy (Foie gras is gigantic, deserts are too heavy, meat too salty) or not tasty (scallops, black cod, goat cheese appetizer is just ridiculous). The temperature of the room is either to cold or to warm. Not worth it at all. Server was nearly aggressive and very arrogant. Not attentive at all, you feel like he is the only one for the whole room. GOOD ADVICE: DON'T GO. There are too many good places in the city and this one is just not on of them.
Best dining in San Francisco – I was wondering what to eat for dinner when I remembered of the string of small, cute restaurants on Polk. I didnt have a specific restaurant to go to and decided to look on the menus outside first. Just from looking through the menu in a few minutes, I knew this place has the best food around. The foie grass are superb! You might want to try the foie grass soup for appetizer. 3 courses are already very filling. They are very generous. Desserts are fantastic. Parking could take time to find, but there's always valet. The service is wonderful, I am still a teenager but they did not look down upon my age and very, very polite. I really look forward to come again soon.
AWEFUL service! – The service is atrocious. Went for a romantic, indulgent birthday dinner. Upon arrival, with a reservation, the dining room was empty, yet we were seated near the bathroom! Our move request was denied claiming the other tables were reserved well, what about our reservation? Perhaps we appeared too young to afford the meal? In fact, the before mentioned tables remained vacant until the last 15 mins. of our meal. The service was barely a 2 star no proper presentation with a verbal description of the food, no checking in with the diners, etc. The camels back was broken when the wrong dessert to the birthday person. When this error was politely pointed out to the waiter, he argued & claimed that was the ordered dessert. After many requests, the busboy finally brought a menu to confirm which dessert was ordered and the wrong one had been brought. Without apology the wrong dessert plate was snatched up by the waiter and after some delay, finally replaced with the correct dessert. Despite his terrible behavior the waiter was still paid a generous, underserved gratuity.
After a letter was sent to the owner describing the above incident, a gift certificate for 2 was mailed with an apology. The service was the same awful, barely 2 star. On a slow night, we were seated by the kitchen instead of the bathroom. In fact, the service was even worse this time. The female server tipped a dessert plate, spilling the sticky sauce all over my companions suit jacket. She didnt bother with him but spent her efforts on the older folks at the next table who didnt get a drop on them. Shed been fawning over them all night while ignoring us. NOT WORTH THE $$$$ with many other high caliber restaurants in SF. NEVER AGAIN.
A Very Good Dining Experience – I had dinner at La Folie last night with several family members. I loved the food, especially the foie gras. Both my wife and I ordered the 3 course prix fixe and we were both very satisfied with the portion size. Service was excellent. Our waiter Sid, was very patient with my father while he tried to decide on his courses. The sommelier did a great job and was very helpful in helping us decide which bottle to open. (We brought several bottles of our own) I will definately return the next time I'm in San Francisco. For the quality of the food and service, this restaurant was reasonabley priced. My only complaint is was that the restaurant was quite warm. A/C was non existent and it was a warm evening in the city. I actually had to step outside a few times to cool off.
stellar – We dined last night for our anniversary and had a near perfect evening. The staff, from the hostess, to the servers and sommelier, were truly friendly and professional without being pretentious. The new decor is formal without being stuffy. And the food, amazing. We chose to have 5 courses so we could taste everything, and were so surprised at how generous the portions were, especially the foie, yum. Next time, we just might go for three courses instead. Even if you have save it for a special occasion, spend the money, it's SO worth it. Thanks!
Best restaurant in San Francisco – This place is incredible. The food, atmosphere and service are unbelievable. It is very expensive, but worth it.
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