1331 Lincoln Hwy, Levittown, PA | Directions 1905640.169672 -74.893993
I recently purchased a wig from this company on ebay! Buyers be aware... I was sent a defective wig. I wore it for an hour before the material used to adjust the wig frayed on my head. I put in a claim once the seller did not want to even offer an exchange for something I clearly had no fault of. I have been a wig wearer for many years now, I have never experience anything like this. The seller has had about 20 negative feedback within the last 6 months and clearly has pulled the same stunt on other consumers! Disgustingly ebay took the sellers side, I proceeded to open a case with paypal, which they refunded only half of the cost of the wig. The wig cost $100 dollars, I have seen the same wig for about $60! They are overpriced and unprofessional with the handling of their customer service! This company claims to have new owners yet I purchase this wig 1 month ago, it's a gamble buying through this people.. Save your money or make your purchase through a different company.. I would hate to see anyone else be taken advantage of your hard earned money and getting ripped off by these selfish people.
Wig Elegance – I think there are new owners now In 2011-2012 .. The owner was amazing .. Very happy with service and product..
Way Overpriced and Poor Customer Service – I purchased a hairpiece from this company only to find that it wasn't as pictured at all in color or style. When I tried to return it, they insisted that I had already worn it (which I had not) and refused so I had to file a claim with paypal and won. On top of that the same pieces are available anywhere else for half as much as what I paid there.
Wig Elegance - I'll never go there again!! – I agree totally with the first reviewer. Store personnel do not correctly explain wig care -and you will get nowhere trying to reason with the manager. She is unbelievably rude! Also prices are too high - I found the same wig online for one-third the price! If you need a wig, my advice is try several on in the store, find one you like, then buy it online! You'll get a MUCH better price, and you won't have to deal with the rude and untrustworthy people who work there.
Wig Elegance Unkind to Cancer Patients! – I am a cancer patient. I bought my wig at Wig Elegance. After wearing it for a month I had to take it back since the front looked burnt. The sales person insisted I had been educated in the heat risk, which I wasn't. She kept demanding it was my fault which I already admitted. I'm embarrassed to say I started to cry. This wig wasn't a fashion statement. It's the only thing that made me feel like myself again. I wrote to the store manager & inform her of her employees insensitive behavior. To date no response. Guess they don't care.
My name is Rob Levin. My wife Jamie and I have purchased Wig Elegance from the previous owner. We are proud of the changes we have made internally and please ask that you discard any of these negative comments, as they were the old owner and his employees. We are a brand new shop with the largest selection of human hair. lace front and synthetic wigs in the area. Please stop in and ask for Nichole,Michelle or Jamie. They will take good care of you.
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