Wayne >Rental Services > Irvin Stern Costumes
163 E Lancaster Ave Ste B, Wayne, PA | Directions 1908740.044081 -75.385728
Awesome costume selection! – Yes, Halloween is their busiest time of year. If you want to get the costume you want you need to get there early! The staff is more than willing to help you figure out what you want/need, etc. I have shopped their for years! I usually get a traditional "Can Can" girl outfit. The quality of the costumes are superb!
Never been let down yet! – Everytime that I have been in the store I have found exactly what I was looking for... and been quite happy with the costumes that I have found. I have special ordered wigs from them and they come very quickly, same with makeup. I have had some outlandish ideas before for costumes and they have been more than helpful in listening and working with me on my outfit. I love this place and will always use them when possible!!!
to go or not go that is the question – I have to consider that this store gets completely swamped one time a year...halloween. I have to then consider that the women who work there would be eager and willing to work with customers durring october since they have one month of supreme buisness. In the case of this store and these women workers my considerations are wrong because upon strolling into this store durring the late hours of the workday around halloween, I was made to feel more like a bother than a buisness aid. There was a good selection and i would have enjoyed it but the service was so unpleasent that i avoided it all together. There was one nice young girl who was welcoming yet as soon as the older women came into play, i was out of that place faster than lightning.
BAD Customer service – I found the people there to be un helpful. They have the worset custmer service I have encountered in a long time! They have costumes ,ut they are expensive and for the price that you pay and the secruity deposit it is not worth it .. you can go to a halloween store and buy a costume for cheaper and then you have something to show for you money.
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