5915 Harbison Ave, Philadelphia, PA | Directions 19135-394640.020703 -75.063170
24 Hour Access, Open 7 Days
Neighborhoods: Northeast Philadelphia, Tacony/ Wissinoming
This Limo service is neither a limo or any kind of service NEVER even consider this problem company. The day before our trip they informed us that pickup time was FIVE hours prior to flight time, so we spent four hrs. sitting at phila airport because they wanted to utilize the 12 passenger (van) to their advantage picking up passengers till the van was full. Note that the 12 passenger van (LIMO) had no shocks and rode like a stagecoach on a rocky road.
The return trip was no better. We waited over one hour after calling for pickup and was told that I-95 traffic was the problem. It turned out that they had us wait until another flight arrived with customers going to the same area.
No traffic delays on I-95 in either direction was noticed on our way home.
Unless you are into abuse avoid this company at all costs. Major waste of time and money.
DO NOT USE DAVE'S EVER!!!!
The trip from Philadelphia to JFK was un eventful. The driver was friendly and courteous. No Problem. After arriving on a 6 hr flight from Europe we called and the same driver picked us up in 45 minutes. +++. BUT, Then as we were getting on the Verrazano Bridge the transmission failed. We moved about 5 mph accross the bridge. Then there was a bang and it was okay. Next stop, Newark. Listening to the driver chat to dispatch and other drivers we hear that the driver reported transmission on this Van and it was never fixed. the Owner told the driver to just shut it off for a few minutes and it should be fine. Sounds right , right? The problem got worse!
In order to move on the turnpike the driver had to keep trans in 2nd gear to go 20 mph. we finally pulled into rest area and had to wait over 1:45 minutes for next shuttle. we were packed in. The new driver drove like a maniac. Then we were then told we would be split up in Trevose, PA. After we arrived we had to wait again. The banter between the driver and the driver we waiting for was appalling, The driver who we were waiting for says who cares what customers want they will just have to take what we give them. Our driver told the other driver we heard that and the banter stopped Finally 6 1/2 hours later we arrived home, naturally last.
DO NOT USE THEM!
I never write reviews, but I just had to for Dave's "Best" ...
DO NOT USE THIS COMPANY. Walk to JFK or Newark. Hitch. Better, just take the train. It will save you from having to deal with the worst company I've ever used.
I DO NOT RECOMMEND!! I am completely appalled at the blunt and inexcusably rude reply that I received to my request for a quote on a car service. Your company forces me to give you my personal and event information in order to request a quote from you online and unprofessional answer I received....""four people will not fit in a town car""
Seriously? No, "I apologize but our town cars do not provide suitable transport for 4 passengers"
What? No other recommendations? Do you only have the one car?
What kind of town (clown) car do you use? A 2-seater convertible?
Having been in customer service both as a rep and supervisor for over 30 years, your manager should be embarrassed and the customer service rep in charge of your website- based quote system that replies to potential customers should be fired. Have him call me if he'd like to revamp his customer service team to provide the quality customerservice it takes to run a successful business.
This is another quote that I received from a different car service at the same time. Take note of the difference. I'll be calling them this evening for the event.
"Thank You for your Inquiry with Limo Today, we look forward to serving you with our professional chauffeured transportation services. Below is our quote for the service you requested. If you have any questions or would like to make a reservation please contact our office."
Do not use this car service! They are the worst! Car service never arrived at airport. When they were called a second time, dispatcher said the driver had not even left yet. I received terrible customer service when I tried to resolve the issue.
Dave's Limo is really the only game in town for Philadelphians wanting to get to Newark or JFK at a semi reasonable price. And that's a real shame.
We used them once before several years ago and swore we'd never use them again. But, the thought of being in JFK for 6 hours after an 8 hour flight and then flying to Philly and taking a taxi home convinced us to give them another try. That being said, I will never, not ever, ever use their "service" again.
My first clue that it was a bad idea is that they don't take bookings online. Inquiries, however, were made on-line, and by the time we were in Europe we had hoped it would have been settled on-line. But we had to find a phone to call them in the US. The second clue were the multiple phone calls we had with them trying to get an answer as to how long it would be before being picked up and then ultimately dropped off in Philly...several different people gave us several different answers--so that when we arrived, despite earlier assurances from Tony that we would be picked up by 1 (after arriving at 10:30) the day dispatcher said to call at 12:45 to "be sure he's on his way". What does that mean? Do you have a van and driver to pick us up or not? I feel like we were lied to or they made up answers just to placate us.
OK, it's a shared van service - I get what that means - other people will be dropped off before you unless you're the lucky one to be first. But the van was due to pick up passengers at Terminal 1 at 1:00P with a maximum of 3-4 stops according to the dispatcher - It arrived at 1:40P and suddenly there were 6 stops with us being the last. Yet another lie. All seemed well, except that van didn't seem to have any shock absorbers for the rear axle and the air conditioning vents in the ceiling wouldn't stay open. And then we got on the NJ Turnpike and headed NORTH to Newark to pick up more passengers (to make it 6 stops from the original 4 stops).
We finally made it home at 4:30 but only because the driver was well over the speed limit (understandable) and we told him where to turn so that we didn't end up in South Philly. My wife was crying from frustration by the time we got home.
Next time I have to come home from JFK or go there I'll do a one way rental car - cheaper, easier, and even though I'll have to fight the traffic, less stressful.
A definite waste of $120 plus tip, we give Dave's a BIG thumbs down, no stars, no recommendation, never again.
We emailed Dave's to get a quote for door to door service to JFK, they replied that the fee for a family of four was 420.00. The day before the trip we call to confirm the time of pick up and the manager tells us that if we want to be picked up at our house that will be an extra 50.00 each way or I can drive to the local holiday inn and they will pick me up there and I could leave my car there for free. I called the Holiday Inn to make sure that I could park there, and was assured that I could for 5.00 per day and that Dave did not have any agreement in place. I felt that a bait and switch was going on and cancelled the reservation. After reading the reviews here and my own experience its hard to believe that they are still in business.
Do not use this service. I ordered a ride home from JFK international to Philadelphia. My flight landed at 11:00 AM. They told me a van was leaving at 1:00 PM. The van didn't leave until 3:30 PM. I didn't get home until 7:00 PM that day. Not only that, but the driver was picking up random people and taking them places while the van was full. Almost as though he was a taxi driver. A hackman! This is a terrible service. DO NOT USE THEM.
DO NOT CALL DAVE'S "WORST" LIMO – I scheduled a shuttle service for my mom from JFK to Willow Grove, PA. My credit card was put through and I called the morning before her arrival to confirm. I was now being transferred from one clown to another on the phone and finally a JERK got on the phone and told me that no-one can pick up my mom from the airport..I asked him why nobody called me and he had the nerve to tell me that "somebody probably called and I missed the call"....What an a**hole...I told him that their service sucks and I hung up on him!
Excruciating rip-off – Terrible, terrible, terrible.
Rode with these clowns from Philly to Newark. The driver on the way up was a jerk, but got us there on time. On the return trip from Newark, the 4:00 van never showed...nor did the 6:00. Van finally pulls up at 7:40. On the way home, the driver took the most convoluted route and ended up dropping us last (the intelligent, direct route would have had us dropped 3 stops earlier). Driver also took a "shortcut" tip from the front-seat rider who ended up not knowing what he was talking about, causing us to miss an exit and have to backtrack (actually maybe that rider was just smart, because he got dropped off sooner).
Was after 10:30 pm when we finally got through our door in Philadelphia, after waiting in the airport since before 4:00 pm -- the flight from Germany was shorter than our trip home from the Newark airport. The "customer service" people from Dave's were an absolute nightmare over the phone from start to finish, and did nothing to make the situation right. Lucky for them, a travel companion paid for the transport on her credit card -- had it been me paying, I'd have had the cc company disute payment for the return trip.
Avoid these amateurs at all costs!!!!
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