7414 Frankford Ave Ste 1, Philadelphia, PA | Directions 1913640.038272 -75.037570
Neighborhoods: Northeast Philadelphia, Holmesburg
I have been going to this Vet since 1996. she is TOPS, she listen to you,,is very kind and caring. everyone there is wonderful,, her prices r very fair,, the animal always comes first.. some places want $$$ first. that is a sign of greed.. to bad they r closed on mon, all my cats have had good care there , would not go anywhere else
Wonderful vet, a great hospital with a caring staff. Took great care of us and our animals when we needed it most. Dr. Ronis is a one of a kind vet, very knowledgeable with a unique approach i'd say to animal care. Thank you so much.
love this vet.. they saved her life!! – i absolutelty love this vet, my dog coco ate something solid and we were told by other vets that the surgery to save her life would cost $1500-4500. everyone who we spoke with wanted the money up front, when we found out we were not eligable for any of the aid to help, we were simply told to put her down... how horrible!!! a friend mentioned noah's ark so i set up an appointment, not only did they fit us in asap, they gave me feeding directions until she was seen. when i got there, they realized right away that she deff did need surgery so they simply said she wont be going home tonight, we have to operate asap. not once did they mention that i needed the money up front, or i could apply for help.. their ONLY concern was coco. right now she is alive and recovering, she had her surgery a little under a week ago and she is doing excellent. we are now on a payment plan, and the surgery cost us under $1000. thank you sooo much to the awesome staff at noah's ark, without their compassion for animals, our baby would be dead.
horrified – I have taken my dog here for years and it was great. I forget the doctor's name but it was a lady and she was very nice. My dog is 13 years old, he cannot see very well, and has always had a little bit of anxiety. Just yesterday I took my dog there because he is getting older and I wanted to know if he had any problems. When we there we had a doctor I have never seen before. It was a man, he came in, he was nice and it looked like it was going to be ok.
When he first picked my dog up it looked unnatural. I have a smaller dog and I easily pick him up all the time. The doctor put an arm around his neck and one around his butt. My dog was not fond of this so it started out wrong. He checked his hind legs and my dog was fine. Since my dog cannot see and is easily frightened, when the doctor tried to check his face he resisted and struggled. The doctor tried to hold him down and my sister tried to calm him but that scared him more and he started to bark. The doctor wanted to muzzle him because he swore he was going to get bit when my dog hasn't even snapped. This was fine because I definitely didn't want the doctor to get bit.
However, he violently tried to force a muzzle over my already panicked dogs mouth. The tip of my dogs tounge was stuck in between his teeth and he was crying and I was saying "his tongue his tongue" and the doctor responded "oh his tongue is fine." He couldnt strap the muzzle because my dog was moving his head too much so the doctor threw down the muzzle, violently picked my dog up off of the table, and threw him to the ground. Luckily my sister also had a grip on my dog and assured he landed ok. He was then yelling at my dog "if you dont sit still I cant help you." As if my dog could understand him, as opposed to gently trying to calm him down. My sister was in tears at this point. I sat on the floor and gently pet my dog while the doctor also sat and looked in his face, that was all it took. My dog was immediately calm.
We asked if he looked ok and the irritated doctor responded with "I dont know I am not a psycologist" and began to insult us by saying "this dog has learned to snap at people when he wants to be left alone." My dog has never snapped at anyone, not even him, or has even growled at someone. He may not be the most cooperative in uncomfortable situations but he has never tried to hurt anyone.
I understand being frustrated with a difficult dog but I do not understand treating your PAYING customers rudely, or making them feel uncomfortable when your handling their dog. This dog is like my child and I know no one wants to see their child roughly handled when he his afraid.
I dont know if the woman still works there and I dont care to find out because I am not taking my dog back there. But unless you are positive your pet will be on its best behavior, and is comfortable being held down in stressful situations by unfamiliar men then I suggest you not take your animal to this man. He was not sympathetic to upsetting my sister. The minute my dog wasnt cooperating he was rude. He was not remotely trying to calm him down. He was just using more force to try to control him. My dog is not a bad dog, he is a big baby and was frightened and I could not have gotten out of there fast enough. I hope the people in the waiting room heard a barking dog, a yelling doctor and two crying girls and left immeditately.
I am very grateful to have Noah's Ark animal hospital nearby and affordable. Dr. Ronis is intelligent in her care of animals. She doesn't do expensive and unnecessary interventions. She seems to understand that an animal is meant to live for a certain period of time and that no matter what we do we can't force one to live forever. I take my many animals there and feel that she listens to me carefully and asks questions so that she is fully informed before she makes a judgement concerning an animal's care. She doesn't overmedicate. She tries to use natural methods when possible. I love it that I can call and get an appointment within a few hours of requesting one. I only wish she was open 7 days a week! I don't know what I'd do without Noah's Ark!
VERY CARING & DOWN TO EARTH – CARING, UNDERSTANDING, HONEST, AVAILABLE, AFFORDABLE. DR RONIS AND HER STAFF ARE TOTALLY REAL ANIMAL LOVERS & CARETAKERS. THEY HAVE NEVER LET ME DOWN, EVEN DURING DIFFICULT PET MOMENTS...CATS, DOGS, G PIG
Great service, consderate staff, competitive prices, excellent care – My family has been using Noah's Ark Animal Hospital for years.
I highly recommend taking your pets there.
The vet is great with my pets.
The staff is always friendly.
Go to Noah's Ark at your own discretion. – Noah's Ark came recommended to us by a co-worker of my boyfriend's. It was convenient for us because our kitten's former vet often put on us on hold for 20 minutes and then tried to schedule appointments entirely inconvenient for us. Noah's Ark was both convenient and affordable. On October 11th of this year we brought our kitten, Bruce, to Noah's Ark. Walking in, I felt a very loving atmosphere, especially with the two cats they have freely walking around in the waiting room. Bruce was seemingly in great health as we were told by our former vet at the Women's Humaine Society and was a very active kitten. Bruce was taken within minutes, scheduled to be nuetered. After leaving Noah's Ark in only a matter of a couple of hours, the doctor of Noah's Ark called me, "We lost Bruce during the operation. I don't know what happened." I was a mess! That kitten was my baby, my light, my life! Don't know what happened? She doesn't know what happened so I jumped to the conclusion that some fatal mistake was made! We went back to Noah's Ark. The doctor walked me back to her office. The entire time I'm closing my eyes screaming that I didn't want to see my kitten dead, at which she replies, "Would you like to see him?" I couldn't believe how incompassionate this doctor was! I replied, "No, it's not like he can look back at me." She said, "No, he's gone." She said it as if she were saying, "See you tomorrow," all normal and calm. Where did this lady's compassion go? I trusted her with my kitten who was active and alive when I brought him to her and suddenly he was dead. I think I deserved more compassion than that. She told me the operation was completed successfully and when he started to come to his heart rate slowed down. While trying to revive him his heart completely stopped and he was gone. The explanation was there's a rare case that a cat has a bad reaction to the anesthesia and dies. Either way my kitten is gone and I will never go back to Noah's Ark.
Best Vet Care in the Northeast – I can't say enough nice things about Dr. Ronis and her caring staff of professionals.
Dr. Ronis treats your pets like family. I recently had to make the tough choice of having my cat put to sleep. She and her staff were kind and compassionate to not only my cat but to my entire family. I only trust her with my cats health issues.
The office closing for 2 days in a row does make it a little difficult if your animal is very sick. I did have to use another vet on a weekend and I found the care was nothing like I receive at Noah's Ark.
I own a dance studio and whenever I have mentioned Noah's Ark I get so many of our costumers who all rave over her. I have never heard a negative comment about her, which I think these days is rare. You will always find someone with complaints.
If you are looking for a caring, compassionate, professional vet with affordable prices you will find it at Noah's Ark. I don't think you'll be quite satisfied and glad you made the call to take your pet to Noah's Ark.
knocks the competition away – My kitty was blocked(couldnt go to the bathroom) he was bleeding and in so much pain and other vets wouldnt see him cause i didnt have the emergency fee and 800$ they wanted alothough they did say they would put him down for 200$ which i did not want to do. Noahs ark took my first thing in the morning before they were open and charged me NO EMERGENCY FEE and they treatment including him staying there for oh most a week was 150$. thats cheaper then other places wanted to put him down. I think anyone would be crazy to go anywhere else
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