804 Fayette St, Conshohocken, PA | Directions 1942840.079918 -75.300311
The Best Bridal Store around – Janet I wanted to let you know that you did 4 family weddings for the last 20 years you are the best. Do not let looser people like Annette DelVeccio and the crazy families downsize you. You should be proud of your 25 years in business. We love you
The Families of your favorite people
Oh where, oh where has the little dress gone??? – This has got to be the worst retailer in history. If you paid for a dress, and did not receive your item so you attempted to contact the owner Janet Marano only to get the all too well known " Janet run- around", please contact the Conshohoken Police @ 610-828-4033!! Just maybe we customers can get some type of resolution.
LEGAL PROCEEDINGS-BRIDE'S BOUTIQUE – This NOTICE is for all persons that have experienced similar issues to those stated below with Bride's Boutique in Conshohocken PA, previously owned by Janet Marano. Please submit an email with your contact information to BridesBoutiqueClassAction@gmail com. We will contact you to discuss options available to obtain all monies owed, due to consumer fraud and unethical business practices.
Rude phone service – I called to get the price of 6 bridesmaid dresses and the woman (who I assume is the owner which all the other reviews mentioned) treated me like a 15 year old child on the telephone. The entire time I felt as though I was bothering her. She told me she would call back within 2 hours with the prices... it's been 4 weeks and still no phone call. I almost hope she calls back just so I can turn her down and let her know how rude she is. Her loss of 6 bridesmaid dresses in this poor economy!
A Great Experience, with Great Dresses and a very nice owner – A great bridal shop, with great service and dresses. After visiting several shops, I walked into Brides Boutique and my search was over. The owner, Janet was very experiences and treated me like someone important. I am surprised by the negative reviews on this shop. Trust me, the negative experiences do not have to be yours. I purchased my wedding gown and all accessories, 9 bridesmaids and two mothers gowns, everything arrived exactly as I had ordered, the alterations were the best ever. If you want great service and a great selection, visit Brides Boutique in Conshohocken. My wedding was two weeks ago and I would go back to Brides Boutique in a minute. I have already sent all of my friends and family members there.
very nasty owner ---- she cant be bothered - so dont bother with her – very unprofessional. Anytime you call her it is as if you are bothering her. Bridal stores are supposed to make weddings a happy occassion for the bride and this was far from it. Buyer beware. there are so many other stores to go to ... especially that have better reviews. I usually dont reveiw places however... I could not sit back and just not warn anyone about this store. Trust me when I say stay away. stay far away. This is a once in a life time occassion keep it happy. My wedding was a couple months ago and I still get so mad when I think about how she treated me and my wedding party.
Owner with a bad attitude – I want to warn all consumers about this owner. She lies to her clients a dress that should have only taken 3 months to get took 7 months. I only called her three times and all those times it was like I was disturbing her. My dress was not allowed to be picked up and paid for until an appointment was made. If it was a fitting I could understand making an appointment but it wasn't. I highly don't recommend this store. I found out that there are many negative reviews too late. I also contacted the better buisness bureau and hopefully they can help with all the problems with this store.
Worst bridal boutique - poorly managed - poor workmanship - a total disgrace! – This store is a complete nightmare - Unprofessional, rude, sarcastic, unreliable owner. Alterations were a complete joke - workmanship poor, dresses came in two weeks prior to wedding despite the fact that they had been ordered 8 1/2 months prior to event. When they did come in they were not the dresses that had been ordered - several of the details of the original dresses were left out - they fit poorly though they had been "custom" made and the girls were charged outrageous amounts of money to alter them. Phone calls went unanswered. When the girls would ask questions, the owner, Janet would belittle the girls and be sarcastic as though they had no right to ask a question. My daughters' alterations cost $400.00 - a fact that the owner shared with my daughter at the final fitting, a week before the wedding. When my daughter (who was paying for her own dress was visibly upset - Janet belittled her and said "well what did you expect" - I can assure you, she did not expect this amount, as a matter of fact, she was not aware that the alterations were not included in the final price - a fact that Janet did not seem to think was relevant and that my daughter should have assumed they were not - "that's always the way it's done" was her response. Well excuse us for not knowing - I guess my daughter orders wedding dresses everyday? It seems to me that the owner should have made known this fact - it would have made a difference in the decision that my daughter had made - but then Janet was making the sale so what did she care! A complete disgrace and a fiasco for everyone involved!
STAY AWAY!! – I am not sure where to begin so I will start with the customer service. The owner is so rude. She always made us feel like we were inconveniencing HER by being there. And she treated the mother of the bride like she had no business being there at all. The bride's dress and many of the bridesmaids' dresses weren't ready until the afternoon before the wedding. And this brings me to the alterations. The bridal party debated whether or not to use Bride's Boutique for alterations or just have everyone alter it on their own. Our decision to use Bride's Boutique for alterations was made after Janet told us it would only be $60 ($30 for a bustle and $30 for the hem). Some bridesmaids wound up paying 90% of the cost of the dress JUST for the alterations!!!! It's like buying a whole other dress for what the alterations were! When asked about it, Janet said we "misunderstood" her on the alterations cost. I don't know how 4 people all "misunderstood" the same thing. We didn't have a leg to stand on with only a few hours left until the wedding so everyone just paid the outrageous amount to get the dresses. So to sum up the experience, the bride felt so bad about the mess that she was in tears a few hours before what should have been one of the happiest days of her life. We have Bride's Boutique to thank for tainting what should have been a wonderful experience. PLEASE, if you want to have a good experience? PLEASE AVOID THIS PLACE.
COMPLETE NIGHTMARE – This place is the worst boutique for wedding and bridesmaid dresses. Our experience has been a complete nightmare. All they do is lie to you there. My sister is getting married tomorrow and as of today, the day before the wedding, we still do not have her dress in hand. We ordered all the dresses over six months ago. And they only finished the bridesmaid dresses a couple days ago. What's more, the amount they charged for alterations was almost the same price as the dress. We were originally told alterations would be no more than $60 a dress and some girls ended up paying $160 for alternations on a $180 dress. My sister paid close to $400 for a hem and bustle on her wedding dress. Definitely not the place to deal with when it comes to bridal stuff because it adds much uneeded stress. Completely unethical and the customer service isn't that great either.
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