2108 Plymouth Meeting Mall, Plymouth Meeting, PA | Directions 1946240.117767 -75.284499
Best haircut ever – I have been going to Isabella for a while now and I love the way she cuts and styles my hair. I haven't tried anyone else but I have no reason too. She it great! The only drawback is the attitude at the front desk.
Disaster Hair – Jean Madeline/Plymouth Meeting fried my hair off. The first thing I told the hair colorist was that I wanted to keep my hair LONG. I had long hair down to my ribs. I wanted to keep the length, and get ONLY the split ends trimmed off. I also wanted to get my hair dyed ONE light BROWN color, because my hair was previously dyed black from box color. The colorist told me that this could be done, that it was NO PROBLEM. She also told me that the black would have to be bleached out of my hair. I was told that ONLY my split ends would break off from the bleach so I agreed to have the three inches of split ends cut off before the bleach was put on. Not only did the colorist bleach my whole head of hair once, but twice! Then she bleached my ends a third time! During this whole time the colorist seemed very distrought as she was running back and forth from me to other clients. I told her to take her time, because I obvioulsy didn't want someone rushing on my hair. I didn't realize that it would take 5 and a half hours! Yes, 5 and a half hours. Not to mention, she left me under the drier with bleach all over my hair for about 45 minutes. My hair felt like it was on fire. Eventually when I sat in the chair to have my hair blown out...6 inches of my hair fell out in clumps. It was one of the most upsetting experiences I've ever had to sit through. My hair had to be cut off above my shoulders. The color is horrible. I asked for it to be died a light brown color, and it is full of blonde, brown, and reddish-orangish colors. The ends are still dried out and breaking. It's a complete mess. My mom called the next day and got all of the money back because I was too hysterical to talk. (Yes, they made me pay for this! $128!!!!) My mom had to put up a fight with the manager to get the money back by the way. The manager was rude, obnoxious, and was trying to deny that the stylist bleached my hair more than one time. After she argued with my mom for about a half hour she offered free conditioning treatments for as long as I needed to get my hair back in shape. To be honest, I really don't want to ever walk back in to that salon and let anyone there keep touching my hair, but I have gone back twice. I have decided to stop getting treatments there becausee the manger and owner made me feel uncomfortable. The are both rude, and not willing to REALLY listen and understand what to what actually happened to my hair that day.
Just to be clear, I was never EVER warned by the stylist that I would walk out of the salon with hair broken off above my shoulders. The stylist should have known better than to put all this bleach on my hair. I put all my trust in to her, and it got me nowhere. I feel like JM management holds me accountable for all of this, and it's very upsetting for me. I walked into that salon with very long, dark hair, and walked out 5 and a half hours later with fried-off , multicolored bleached hair above my shoulders. Far, far, far from what I asked for. This is a bad hair salon with rude management.
Went looking for Larry – Jean Madeline has been just ok. They offer you coffee, tea, and water per policy, but the staff is not the warmest. The only reason I was going was to get a cut by Larry. I called up today to get an appt. and they said he left a little over a month ago! I would never have found him if it weren't for the two people who posted on here about him going to Salon 90. Thank you! Does anyone know how much it costs to get a cut there? I have been looking all over to find a general price range, and I even called them but they are closed Mondays. I can't afford to pay $80 for a haircut so if someone knows about how much that would help me so much!
I give it a 3 out of 10 – Cancelled my last appointment when I learned Larry was no longer there. Best haircut ever and fun to talk to. JM refused to tell me where he had gone but with a little bit of detective work I found him! If you want the best, skip Jean Madeline and go to Salon 90 on Bethlehem Pike in Chestnut Hill and ask for Larry! You won't be disappointed~
5 stars for Larry -3 for Jean Madeline – Hey ya'll. Saw that some of you are looking for Larry. He's moved to Salon 90 in Chestnut Hill. I think it's on Bethleham Pike. I have an appointment with him next week and can not wait. I'm thrilled for him and anyone else that has left JM. I've never found the staff to be accommodating there. Miserable attitudes! Congrats Larry!!!!
where is larry – does anyone know what salon larry went to? i know he quit about a month ago but i dont know where he went to if he is in the area.......................
response 2 pretty good year!!!! – well prettygoodyear i think its hilarious that you say that you "feel bad" about stuff like that...and what kind of stuff were you talking about? the part about you not liking your haircut or the part where you come on here like a raving b#$*h and trash diane-who btw happens to be a great stylist- talking about her "trashy jersey girl" hi-lites! yeah you must feel terrible about being mean...not liking your haircut is fine it happens all the time but its the trash talking that you do that offends me...i seriously doubt that you are as cool/pretty/stylish as you think you are...i have been going to jmpm for almost ten yrs now and love it! if you dont like someones style of cutting DONT go to them...there are a million stylists in the area and about ten others at jm...just dont be so damn mean!
I like "Jersey-girl frosted hilights" – My Wife & I have been coming here for years. And could not be happier
with the customer service, products, and most of all our hair. Oddly enough
..styled by Diane. Honestly, I don't usually document my experiences on the
internet. But when my wife brought to my attention what was said about our
Diane, well I felt compelled. My wife has been with Diane for years,and always
looks wonderful. Nor has she ever been disappointed in anything Diane has done
or suggested. Not even her " Jersey-girl" hi-lights. That I happen to think look
great ! Her complete satisfaction played a big part in me switching to Diane
as well. (sorry Kali) And I have to say "I LOVE MY HAIR" !! I would not even
think of letting anyone else near it. Diane is our one & only.
And frankly I found the comments from "prettygoodyear" offensive, hurtful, and
completely uncalled for. Diane is always friendly, warming, and just plain charming.
an absolute pleasure ! As well as an amazing stylist. Judging from the dozen or
more friends & family we've sent her way. We're not alone in our opinion.
I sincerely hope that anyone reading this realizes the truth. That Diane is a
lovely person, and a wonderful stylist.
And "prettygoodyear" is clearly some bitter troglodyte, who expects a hair cut
to disguise her misery and self loathing. Someone who can only dream of being
as fun loving, outgoing, and enjoyable a person, as Diane is.
In closing, if you're not happy ? Why not simply move on ? Why the need to
publicly bash a kind and talented person. And for what ? Your hair. You
should be ashamed. Do Jean Madeline or any salon a favor...cut it yourself !!
so "sniff sniff" take a big whiff... because Diane is "The Poo" :)
I used to be happy here...I don't know what happened....*sniff sniff* – I've been getting my hair cut here for about 3 years now without incident, but I now find myself seriously considering the thought of taking my business elsewhere. When an appointment was booked for me with Diane, I was a little nervous because I had not been happy with her work on one other occasion. HOWEVER, I smiled politely as I always do & decided to just give her the benefit of the doubt regarding the previous bad cut. BIG MISTAKE. Words can't describe how bad this cut was - it was almost as though she did it on purpose. the "long" layers ended up being at least 5 inches shorter than the overall length, which was cut 2 inches shorter than I'd asked for, & it wasn't even cut evenly. I'm surprised she didn't go ahead & give me tacky, Jersey-girl frosted hilights to match hers. Anyway, I didn't notice the damage till I got home...OK, I figured maybe it would look different after being washed & restyled. NOPE. It ended up looking like an even bigger trainwreck than before, if that's possible. After 24 hours of tears & friends/family asking me what the hell happened, I decided to call to have it fixed by a different stylist. KUDOS to them for doing this for free. HOWEVER, I recently stopped by in passing to schedule an appt for the next day, at which time the receptionist told me I had "a choice of 4 stylists," one of whom was my nemesis Diane. When I politely (& a bit awkwardly - I feel bad about stuff like this) informed this girl that anyone BUT Diane would be acceptable, she responded by saying (snippily), "Well, Diane is the only one available." ???? REALLY? Are you sure? Cause that's not what you said 30 seconds ago...It was at that point that I decided to take my business elsewhere, at least for that day. I haven't had an overall problem with this salon but the above sequence of events has caused me to think twice. If I ever DO go back, one thing I know for sure is that I will never, ever let that woman touch my head again. Ever.
A Great Salon! – I have been going to Jean Madeline for 3 years and have never left unhappy. The service is friendly and professional. My hair color always come out looking natural and shiny and my cuts have been perfect. I highly recommend this user friendly salon!
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